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HealtheDataLab/Managed ML Models
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Ryan Pretnik
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KLAS Research Director - Ryan Pretnik
 
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User Commentary

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Director

The purpose of getting HealtheDataLab was to create ML models and look through a large amount of...

Dec 2021
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Director

There are a couple of weaknesses on the deployment side of HealtheDataLab. We have to go through...

Dec 2021
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Director

We would like to see HealtheDataLab align with Cerner's other products. That is the main thing....

Dec 2021
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Director

One downside to HealtheDataLab is that we don’t see the applicability of the product across the...

Dec 2021
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Director

HealtheDataLab is a little oversold. The product is sold as one tool that can do a lot of workflows,...

Dec 2021
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Director

The training for HealtheDataLab involves a couple of sessions, and then Cerner sends us off to go...

Dec 2021
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Director

The biggest pain point I see with HealtheDataLab is not with the product; it is with Cerner’s...

Dec 2021
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Analyst/Coordinator

Cerner avoids nickel-and-diming really well. When we have requested customizations or changes in the...

Nov 2021
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Analyst/Coordinator

The system has room for improvement in terms of the time parameters and algorithm metrics. If a...

Nov 2021
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Analyst/Coordinator

The vendor supports our integration and interoperability goals really well. We have a readmission...

Nov 2021
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Analyst/Coordinator

I am satisfied with what the system does, but I have seen additional functionality available. I...

Nov 2021
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Analyst/Coordinator

The vendor is very quick to address tickets and anything else that pops up. The support people are...

Nov 2021
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Analyst/Coordinator

Cerner escalates issues pretty quickly to vendor executives. Cerner gets us in contact with some of...

Nov 2021
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Analyst/Coordinator

I have recommended this system to multiple other organizations. Overall, I am very happy with the...

Nov 2021
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VP/Other Executive

When there is an issue, Cerner is pretty good at resolving it. They keep their promises, but some...

Nov 2021
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VP/Other Executive

According to our contract with Cerner, we can only run the environment a certain number of times per...

Nov 2021
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VP/Other Executive

If somebody is thinking about HealtheDataLab, I would recommend it. It is a good direction to go to...

Nov 2021
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VP/Other Executive

The data in HealtheDataLab is very detailed, and some of the data models are very complicated. It...

Nov 2021
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VP/Other Executive

We are mostly using HealtheDataLab to build research databases and do research projects, and that is...

Nov 2021
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VP/Other Executive

We are not using HealtheDataLab as a complete integration engine. One of the product's limitations...

Nov 2021
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VP/Other Executive

Having all data in one environment is our biggest satisfier with HealtheDataLab. Some of our newer...

Nov 2021
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VP/Other Executive

One issue with HealtheDataLab is that it is Spark based. When we start dealing with very large data...

Nov 2021
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VP/Other Executive

I used to send an email to Cerner, and they would make updates. Recently, they moved to a ticketing...

Nov 2021
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Director

HealtheDataLab is not something that we actively purchased. It came as part of something else that...

Nov 2021
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Director

The vendor has kept their promises with charges and billable things. Cerner tries to make an effort...

Nov 2021
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Director

There is training from Cerner. They provide a certain number of hours to get customers up to speed....

Nov 2021
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Director

Our team uses the ML models and understands them. Overall, things have gone really well. The...

Nov 2021
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Director

The only problem or barrier we have is that sometimes the readmission risk score is based on disease...

Nov 2021
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Director

Our team isn't very good about going to the screen that tells them where the score came from. They...

Nov 2021
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Director

One of our best outcomes so far from using the risk scores has been with one of our interventions...

Nov 2021
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Director

One of the things that Cerner still can't offer that I would like to see is social determinants of...

Nov 2021
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Director

A lot of our training comes from our organization. They do a lot of the coordination and training...

Nov 2021
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Director

The key is that the solution pulls straight into the provider’s discharge planning assessment. With...

Nov 2021
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Director

What helped us operationalize the risk score from Cerner’s ML models was putting it into transition...

Nov 2021
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Director

The front end is easy, but the data model is super complicated to use. It is unlikely that we will...

Nov 2021
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Director

We are not currently using the system for our population health stratification because we have found...

Nov 2021
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Director

The Cerner readmission module is very robust in terms of getting information from different aspects...

Nov 2021
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Director

We have validated with Cerner that everything is turned on and working as it is supposed to. But...

Nov 2021
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Director

Cerner's system is part of our long-term plans. We use it because it is integrated.

Nov 2021
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Director

The training resources were there, but the training required a lot of work on our part.

Nov 2021
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Director

I believe the product has potential. It pulls from many things, but the system leaves out some...

Nov 2021
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Director

Originally, we had a manual process that was based on a questionnaire. So we really had a lot of...

Nov 2021
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Director

We combined both nursing and case management workflows to create really targeted interventions based...

Nov 2021
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Director

Cerner helped us with a specialized dashboard that told us things about patients by looking at the...

Nov 2021
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Director

I would absolutely roll out the product again because it was very much used at the beginning of the...

Nov 2021
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Director

Cerner has kept all of their promises and more. Cerner worked with a lot of vendors to get what we...

Nov 2021
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Director

I am so familiar with the platform that it was not hard for me to figure it out.

Nov 2021
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Director

There are opportunities for functionality to be added to the product. The system works exactly as it...

Nov 2021
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Analyst/Coordinator

When we initially went live with this module, there was some discrepancy with the folks that were...

Nov 2021
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Analyst/Coordinator

The solution came within the package of Cerner that we bought, and we paid for the licensing fees...

Nov 2021
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Director

The solution's only fault is reporting. The product itself is really great. There is a bit of...

Nov 2021
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Director

I would tell others to expect that Cerner will really require them to engage and understand their...

Nov 2021
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CNO

The vendor isn't completely timely when we request service reports from them. When we call them for...

Nov 2021
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Analyst/Coordinator

From an implementation standpoint, Cerner brought us a very good, robust team. The initial training...

Nov 2021
||
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Analyst/Coordinator

A year from now, we won't be on the solution because it isn't part of the staff's normal...

Nov 2021
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Director

The system is designed to work with Cerner data. We still have to train the system to our specific...

Oct 2021
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VP/Other Executive

We work directly with Cerner to segregate patients at risk. We developed a care management model...

Oct 2021
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VP/Other Executive

Cerner spent time with us working through some of the challenges that we have with the current data....

Oct 2021
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VP/Other Executive

We have one person we have worked with for some time who was probably rewarded over the management...

Oct 2021
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VP/Other Executive

It took quite a while for Cerner to build the system, and part of that was due to COVID-19, but it...

Oct 2021
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VP/Other Executive

For the AI product, we did pay a developmental fee, but it was minimal. The project was a huge lift,...

Oct 2021
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CMIO

Our best win so far is no-show predictions. We are surprised that the model generalizes between...

Oct 2021
||
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CMIO

I love HealtheDataLab. I would recommend HealtheDataLab to people if they have the right support...

Oct 2021
||
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Director

HealtheDataLab is designed to allow us to build our own models. Cerner gives great support, and they...

Oct 2021
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Director

We would not have been able to do things without Cerner's help. One of Cerner's strongest areas is...

Oct 2021
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Director

We just don’t have the budget to buy data science software or the expertise to use it if we were to...

Oct 2021
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Director

Cerner is very responsive about HealtheDataLab. They think ahead and follow through on their...

Oct 2021
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Director

HealtheDataLab is free for me. It is an investment of labor and knowledge; it is not a financial...

Oct 2021
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Director

Cerner does a great job with HealtheDataLab. I always send people to them. They are...

Oct 2021
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CMIO

Our AI module runs in the background in AWS, so the process is pretty hands-off. Within our system,...

Oct 2021
||
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CMIO

We are early with one of our AI modules. Based on the data, we have identified a handful of cases...

Oct 2021
||
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CMIO

Cerner is headed in the direction of managed model libraries, but they don't have those yet. They...

Oct 2021
||
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CMIO

Our implementation went from day to day. We had a project kickoff and frequent meetings with Cerner...

Oct 2021
||
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CMIO

If we were going to do things that involved either clinical or financial data, we would at least...

Oct 2021
||
(0)
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CMIO

One reason Cerner partnered with AWS was specifically for AI and ML. Cerner at least had those...

Oct 2021
||
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VP/Other Executive

We have developed a great working relationship with Cerner. We like to be innovators, and we like...

Aug 2021
||
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VP/Other Executive

Over the last year, we have implemented the solution's dashboard functionality at our organization...

Aug 2021
||
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VP/Other Executive

When we are bursting at the seams with patients and over capacity in a couple of units, it is...

Aug 2021
||
(0)
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VP/Other Executive

We all have areas where we can improve, but that can be hard to do sometimes. We have implemented a...

Aug 2021
||
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VP/Other Executive

Our Cerner executive keeps our executives well aligned with the things that are out there for the...

Aug 2021
||
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VP/Other Executive

Our providers are really excited about the ways that they can leverage AI to assist them and reduce...

Aug 2021
||
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VP/Other Executive

Our people didn't initially trust the AI's predictions. We calculated a lot of things manually to...

Aug 2021
||
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VP/Other Executive

We have been extremely fortunate to have had such a good relationship with Cerner. We have a contact...

Aug 2021
||
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VP/Other Executive

I like Cerner's availability and willingness to partner with us. If I email them, then I will...

Aug 2021
||
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VP/Other Executive

We are getting value out of the solution. With one use case with Cerner's AI, our work efforts have...

Aug 2021
||
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VP/Other Executive

We continue to struggle with the metrics and success of the product. To me, the solution's greatest...

Aug 2021
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VP/Other Executive

We do a lot of the heavy lifting in HealtheDataLab. We do a lot of change management, so most of the...

Jul 2021
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VP/Other Executive

HealtheDataLab has come a long way. The system is much easier to use than it used to be, and we have...

Jul 2021
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VP/Other Executive

Cerner is very easy to reach out to, and they respond.

Jul 2021
||
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VP/Other Executive

Cerner could provider better instructions for upgrades.

Jul 2021
||
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VP/Other Executive

We have been using HealtheDataLab fairly extensively and have been happy with it. We want to create...

Jul 2021
||
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VP/Other Executive

We don’t have to have specific applications to leverage the models in this platform, but we do need...

Jul 2021
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VP/Other Executive

At the end of the day, the most important thing is how good the model is. There was a recent article...

Jul 2021
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Manager

HealtheDataLab is really new, but we run algorithms on a population, so if a health system wanted to...

Apr 2021
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