HealtheDataLab/Managed ML Models Commentary
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Subject Expert
Benjamin Cassity
Research Director, VBC
Commentary Summary
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User Commentary
Product, Value
The platform is a great research tool, but it is also used in developing other applications....
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Value
We have a fee that is paid to update the environment on a regular basis, and we control our own...
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Relationship, Product
The vendor has maintained their environment well. They have upgraded on a regular basis. They have...
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Operations
We are trying to get formal training resources that Oracle Health provides. The services are...
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Operations, Product
The platform was very easy to integrate, and it was pretty easy to establish the data feeds into...
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Product
With AI environments, the platform does a very good job meeting our needs for discrete clinical...
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Relationship
We get pretty good support from Oracle Health. Overall, I have never had any real issues there. They...
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Product, Value
The platform is a very valuable tool because it gives us easy access to not only our own data but...
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Product
What I would like to see from the vendor moving forward is easier integration of tools developed in...
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Loyalty, Product
From a technology perspective, Oracle Health's product does a better job than our old process. The...
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Product
One of my pet peeves with some vendors is that when they develop certain products, they go to...
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Loyalty
We have been working with Oracle Health. We are definitely interested in deploying more models. But...
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Relationship, Operations
In terms of helping us with AI strategy, Oracle Health does well with their data science team. They...
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Operations
The implementation was actually a one-and-done thing, and the upgrades are all done behind the...
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Loyalty, Product
Because of how some parts of the Cerner Managed ML Models function in different areas and don't...
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Product, Value
Some of our facilities use Cerner Managed ML Models a lot. It fits into their workflows. And with...
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Relationship, Operations
Knowing the state of Oracle Health in the past year, we have been frustrated with getting Oracle...
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Product
When I talk to the end users, I hear that the ease of use is a large negative rating. One thing that...
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Loyalty, Product
I have heard that within the next year as Cerner moves more into cloud functionality, we will see a...
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Relationship
When we have a problem and are engaging Oracle Health, our first response, nine times out of ten, is...
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Culture, Value
There have been a couple of things that Oracle Health had promised were coming and that we would...
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Product
With Cerner Managed ML Models, it is proposed that everything we need to do to manage the...
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Loyalty
I have recommended Cerner Managed ML Models recently. And I have told people that if they do certain...
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Operations, Product
Cerner Managed ML Models gives us a score for what we ask, but it is a display value, not a product....
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Loyalty, Relationship
An upgraded algorithm that included the social determinants of health, redefined things to be more...
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Product
We would buy this again because we need the score. It is helpful. The success story from our team is...
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Culture, Value
We have been a long-term Cerner client. Cerner was starting to charge more, but since the takeover...
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Culture, Loyalty, Relationship
Oracle Health talks a good game. We have been spending a lot of time with them trying to understand...
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Relationship
We have been trying to do some upgrades within a specific time frame, and there are multiple things...
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Relationship, Product, Value
Cerner Managed ML Models is really easy to use. There are still things that we would like to have in...
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Product
The algorithm for incorporating AI into the existing products and workflows is very complex, so any...
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Product
I would absolutely recommend Cerner Managed ML Models. I have tried to implement it at additional...
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Relationship
If a ticket is opened, I hear back very quickly from Oracle Health. The team that handles tickets is...
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Product
Cerner Managed ML Models would be much improved if there were additional reports readily available...
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Product
The biggest issue in the system is the discrete output of the score. It lives within the events at...
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Relationship
Maybe the vendor is starting to engage more with customers, but we had a lot more active engagement...
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Product
We haven't rolled HealtheDataLab out to a larger user base because of some of the difficulties of...
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Relationship, Value
We are seeing success and outcomes in the support for disease-specific registries and research using...
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Relationship
It has always been a struggle for Oracle Health to be proactive, regardless of the transition. We...
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Product
In the front-facing part for our clinicians using the tools in the system, Oracle Health's ability...
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Product, Value
We have a readmission risk model that we are using in the product to identify the level of risk our...
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