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Infection Control
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User Commentary

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Director

Cerner's system is a great basic program, but there is better technology on the market. If I could...

Sep 2021
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Director

Cerner made a lot of promises when they came in. After the go-live and the first month of dedicated...

Sep 2021
||
(0)
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Director

Cerner has stepped back, and now they only charge us for support if it is a break fix. If a program...

Sep 2021
||
(0)
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Director

Cerner's implementation team collaborated with us. The work that they did while they were here was...

Sep 2021
||
(0)
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Director

When we can get a good team and complete the implementation at the get-go, we have the opportunity...

Sep 2021
||
(0)
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Director

The system does most of what it is supposed to do, but the things it doesn't do impact our workload....

Sep 2021
||
(0)
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Director

As a day-to-day worklist for infection control, Cerner's product is fine. The system requires a bit...

Sep 2021
||
(0)
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Director

Cerner only works on break fixes rather than individual issues. When we can get Cerner to work on...

Sep 2021
||
(0)
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Director

We have a support person to work on our side of things. That person does great work. Cerner has a...

Sep 2021
||
(0)
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Director

Cerner's system brought us into the twenty-first century. That is a good thing about the system. We...

Sep 2021
||
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VP/Other Executive

We got the solution when it was a new product for Cerner, and there just hasn’t been any support...

May 2021
||
(0)
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Manager

There is nothing good I could say about this product, but we have it. We are just thankful that we...

Apr 2021
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(0)
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Manager

Cerner provides absolutely no support for this module. We can’t open up tickets with Cerner when...

Apr 2021
||
(0)
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Manager

When COVID-19 came out, Cerner was on top of it. They approached us and asked whether we were...

Apr 2021
||
(0)
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Manager

Cerner has different products for their infection control platform. The version that they made...

Jan 2021
||
(0)
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Manager

I don't talk to anybody from Cerner; I have to go to an intermediate person. The vendor's customer...

Jan 2021
||
(0)
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Manager

Cerner trained someone in our system who wasn't really in IT to implement the system, so the process...

Jan 2021
||
(0)
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Manager

The platform is integrated with the EMR. That is the one good thing about it. All the information is...

Jan 2021
||
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Manager

The ease of use of the system is not good for me, but for the rest of my team, it is awesome. For...

Dec 2020
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(0)
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Manager

We wanted another module, but needed to pay for it separately. We didn’t end up purchasing it. It...

Dec 2020
||
(0)
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Manager

I would tell others looking at the system that they are going to need a lot of internal support to...

Dec 2020
||
(0)
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Manager

Overall, the system is better than what we used to have because we had nothing. I am hoping the...

Dec 2020
||
(0)
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Nurse

Our version of the software is outdated and clunky, and the tool is reactive and not proactive. For...

Nov 2020
||
(0)
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Manager

We have not fully grasped the implementation of Infection Control on our end. It is not Cerner's...

Nov 2020
||
(0)
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Manager

Infection Control has been very helpful for us during the COVID-19 pandemic. The COVID-19 dashboards...

Nov 2020
||
(0)
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