i.s.h.med (Non-US) Comments

 

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Current Time Inside Cache Tag Helper: 9/28/2020 6:35:15 PM and Model.EvProductId = 78687

Commentary Summary

Positive
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Neither
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Negative
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User Commentary

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CIO

Service and Support

Cerner is not delivering any new technology. They promised us a completely new system a year ago,...

Dec 2019
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CIO

ROI / Cost (care and feeding)

Cerner does not charge for everything. They do some services for free, so we can discuss things with...

Dec 2019
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CIO

Other Observations & Comments

Cerner announced that they want to rebuild i.s.h.med with a modern user interface. The first module,...

Dec 2019
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CIO

Other Observations & Comments

Nobody understands Cerner's strategy in our region. We have the feeling that Cerner is just focusing...

Dec 2019
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Director

Functionality and Upgrades

The fieberkurve medication and charting modules meet the requirements. We have implemented full...

Sep 2019
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Director

Other Observations & Comments

With the new generation of Cerner systems, Cerner is pushing the strategy to put all new systems in...

Sep 2019
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Director

Future Outlook

We don't have any plans to move away from i.s.h.med, and I don't think that we are limited with new...

Sep 2019
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Director

Other Observations & Comments

I hope that Cerner's system moving to the cloud is a sign that they will get new solutions so they...

Sep 2019
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Director

Interfacing and Integration

We have a very close interchange with a sister system; we exchange our experiences and work closely...

Sep 2019
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Director

Relationship

We do have a very good business relationship with Cerner. We have worked with the same people for a...

Sep 2019
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Director

Other Observations & Comments

We didn’t see much progress while Siemens was in control. When Cerner took over, we felt positive....

Sep 2019
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Director

Relationship

i.s.h.med is more or less a framework, and that is difficult. For example, we have to parameterize...

Sep 2019
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Director

Relationship

Cerner doesn't keep their promises, and that is basically because of timelines. We have seen charts...

Sep 2019
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Director

Service and Support

Support from Cerner is really difficult to judge because there are individual people who are...

Sep 2019
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Director

Technology

I would really recommend i.s.h.med, although I have some complaints. I would recommend it because it...

Sep 2019
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Director

Technology

i.s.h.med is very bad because it doesn't have an IHE interface for HL7 Version 3 communication....

Jul 2019
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Director

Technology

The system is very stable, but we have no interest in implementing new functionalities. We don't...

Jul 2019
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Director

Relationship

Cerner takes longer to fulfill promises than they say they will.

Jul 2019
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Director

Other Observations & Comments

It is important to know that there are two parts of i.s.h.med, the management and the medical, and...

Feb 2019
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Director

Other Observations & Comments

When we have support issues, we contact a third-party vendor, who then contacts SAP. But that rarely...

Feb 2019
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Director

Implementation and Training

We do all the training internally; we don't receive any training from Cerner or SAP.

Feb 2019
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Director

Interfacing and Integration

Cerner has purchased i.s.h.med. i.s.h.med is also the clinical system for SAP and is fully...

Feb 2019
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Director

Relationship

I would like Cerner to get to know us better. I believe what SAP did was sell the product, and then...

Feb 2019
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Director

ROI / Cost (care and feeding)

We have developed all of the clinical side ourselves. Our hospitals are completely computerized. We...

Feb 2019
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Director

Lessons Learned

One thing that is important to know about Cerner is that if the organization doesn't disclose...

Feb 2019
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CIO

Functionality and Upgrades

I believe we have been adapting. Cerner has a great opportunity to improve the interface. Cerner...

Feb 2019
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CIO

Functionality and Upgrades

We have been implementing several services, and I believe the medication part is the most complex....

Feb 2019
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CIO

Other Observations & Comments

Our relationship with Cerner is very sporadic. Our current contact is with a partner who implemented...

Feb 2019
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CIO

Relationship

We get practically no support. We don’t have an escalating mechanism with Cerner; things are...

Feb 2019
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CIO

Implementation and Training

We would like to see the quality of the implementation programmers improve.

Jan 2019
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CIO

Functionality and Upgrades

Cerner keeps all essential promises. We like the product's flexibility and overall usability. We...

Jan 2019
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CIO

Functionality and Upgrades

i.s.h.med is based on SAP standards, so we can do everything on our own. The product isn't very...

Jul 2018
 Helpful

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CIO

ROI / Cost (care and feeding)

Cerner's system isn't as expensive as InterSystems' product. Cerner offers i.s.h.med to hospitals in...

May 2018
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