If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank you !

Access info about Acute Care EMR - Global on your dashboard or bookmark under

(Your Products / Your Organization's Products)

Home
Inpatient Clinical Care
EMR Solutions
Acute Care EMR - Global, Non-US

i.s.h.med (Non-US) Comments
Filtered view: All

Subject Expert

Everton Santos

Research Director

everton.santos@klasresearch.com

(801)404-5976

Subject Expert

Everton Santos

Research Director

everton.santos@klasresearch.com

(801)404-5976

View Product Scores

View Advanced Filters

Advanced Filters

Region Filters

All

Latin America

Job Level

All

Analysts

Directors

Executives

Managers

Nurses

Physicians

Comment Type

All

Positive

Negative

Neither

Overall Satisfaction

Click stars to filter

By Month

By Date Range

from

Comment Categories

All

Functionality and Upgrades

Future Outlook

Implementation and Training

Interfacing and Integration

Lessons Learned

Other Observations & Comments

Relationship

ROI / Cost (care and feeding)

Sales and Contracting

Service and Support

Technology

Win/Loss - Why they were not selected (by non-clients)

Win/Loss - Why they were selected (by current clients)

Featured Reports

Global (Non-US) EMR Market Share 2021:

Strong Activity Despite the Pandemic

May 2021

View Report

Global (Non-US) EMR...

View Report

View Related

Preferences

Bookmark

Insights from the Global (non-US) EMR Implementations Report

A Look at the Global (Non-US) EMR Market Share in 2019

A Global Collaborative: Bringing the Arch to Australia

Listening to Your Users: Understanding EHR Feedback

Commentary Summary

Positive

##%

Neither

##%

Negative

##%

Thank you !

Access info about Acute Care EMR - Global on your dashboard or bookmark under

(Your Products / Your Organization's Products)

Want to see full details?

Create an Account or Login

User Commentary

Sort by

Director

Cerner's speed of development is sometimes a little bit slow. The ease of use in i.s.h.med isn't...

Jan 2021

(0)

Thank you Helpful

Director

i.s.h.med is very stable. Cerner delivers good-quality software, and the system is working well....

Jan 2021

(0)

Thank you Helpful

CIO

If there were one thing about the i.s.h.med implementation that I could recommend to the Cerner...

Dec 2020

(0)

Thank you Helpful

CIO

One of the things that I like most about working with i.s.h.med is the ability to develop things...

Dec 2020

(0)

Thank you Helpful

CIO

There are some limitations with the standard product. Some of the basic weaknesses are the...

Dec 2020

(0)

Thank you Helpful

Director

We are still waiting to upgrade to the newest version called SAP HANA at our organization. We are...

Oct 2020

(0)

Thank you Helpful

Director

A major weakness of the EMR is the functionality for prescription medication. When comparing...

Oct 2020

(0)

Thank you Helpful

Director

We feel like we are paying double for i.s.h.med. There are monthly maintenance charges and also...

Oct 2020

(0)

Thank you Helpful

Director

In term of product development, Cerner is lacking. They say that new things have evolved and been...

Oct 2020

(0)

Thank you Helpful

Director

The support is a bit tricky due to the time zone difference. The support team is based in Europe....

Oct 2020

(0)

Thank you Helpful

Director

The overall integration of SAP's system and i.s.h.med is seamless and works as it was promised. We...

Oct 2020

(0)

Thank you Helpful

VP/Other Executive

The main driving factor that led our organization to select i.s.h.med was we were promised that we...

Oct 2020

(0)

Thank you Helpful

VP/Other Executive

Generally speaking, we had a good experience during the implementation. However, due to the dynamic...

Oct 2020

(0)

Thank you Helpful

VP/Other Executive

One important thing to highlight for future clients is that i.s.h.med is a product with a focus on...

Oct 2020

(0)

Thank you Helpful

VP/Other Executive

We do not have direct technical support from Cerner; the support is through a third-party local...

Oct 2020

(0)

Thank you Helpful

CIO

In terms of overall management, the system is good. However, the ease of use for the end users is subpar....

Oct 2020

(0)

Thank you Helpful

CIO

SAP only helps with the commercial and sales aspect of the relationship and nothing else. We have to...

Oct 2020

(0)

Thank you Helpful

CIO

Given the pandemic, our implementations at other hospitals were suspended temporarily, but we have...

Oct 2020

(0)

Thank you Helpful

CIO

Our overall relationship with the vendor is complex. There is a local partner that works as a...

Oct 2020

(0)

Thank you Helpful

CIO

The product is not good. When the product was first sold to us, the vendor’s marketing team...

Oct 2020

(0)

Thank you Helpful

Director

We don’t escalate much to Cerner for support unless there is a significant problem to be addressed....

Oct 2020

(0)

Thank you Helpful

Director

The local consultants are okay, but the really good ones are from Spain. However, the price for...

Oct 2020

(0)

Thank you Helpful

Director

The usability and functionality of the product have been good. It is so good to have one core EMR...

Oct 2020

(0)

Thank you Helpful

Director

The vendor needs to invest in more staffing to better serve the needs of clients in our region. We...

Oct 2020

(0)

Thank you Helpful

Director

The strength of the EMR is that it is a standard solution that contains all the clinical information...

Oct 2020

(0)

Thank you Helpful

CIO

Generally speaking, i.s.h.med is a robust solution, and we are satisfied with it. We haven’t had...

Oct 2020

(0)

Thank you Helpful

CIO

Some of the difficulties that we have had regarding the tool are due to the complete usability and...

Oct 2020

(0)

Thank you Helpful

CIO

SAP and from Cerner aren’t strategic partners. The system is the core IT system of our hospital. The...

Oct 2020

(0)

Thank you Helpful

CIO

The growth road map between SAP and Cerner isn’t very clear. The relationship between the two...

Oct 2020

(0)

Thank you Helpful

CIO

I completely disagree with the training methodology and approach from SAP. In general, we have a...

Oct 2020

(0)

Thank you Helpful

CIO

The vendor offers support in our country, but they only have a couple of live implementations, so...

Oct 2020

(0)

Thank you Helpful

Director

We didn't have a good experience using a local third-party partner in our implementation of the...

Oct 2020

(0)

Thank you Helpful

Director

I like i.s.h.med because it is a complete system with many modules. The system is robust, and it is...

Oct 2020

(0)

Thank you Helpful

Director

The integration with the PACS has had some problems, and the vendors keep pointing fingers at each...

Oct 2020

(0)

Thank you Helpful

Manager

We are planning to make significant investments to migrate to the newest version of i.s.h.med, which...

Oct 2020

(0)

Thank you Helpful

Manager

The overall feedback from an end-user perspective in terms of usability is that the look and feel of...

Oct 2020

(0)

Thank you Helpful

Manager

We give most of the technical support internally, and we don't rely much on the vendor to provide...

Oct 2020

(0)

Thank you Helpful

CIO

The EMR is the only Cerner product we have. The idea is to centralize the information for...

Oct 2020

(0)

Thank you Helpful

CIO

SAP and Cerner have a business relationship. The relationship between us and the vendors isn’t clear...

Oct 2020

(0)

Thank you Helpful

CIO

My complaint is with the user experience. In the last version of the system, the user experience...

Oct 2020

(0)

Thank you Helpful

CIO

The innovations that the vendor is bringing are small. The innovations seem to just be copies of...

Oct 2020

(0)

Thank you Helpful

CIO

Our knowledge about the solution is solid and functioning right now. We don’t have the knowledge to...

Oct 2020

(0)

Thank you Helpful

CIO

I try to watch the different EMR competitors because a lot of them are working on the same things....

Oct 2020

(0)

Thank you Helpful

CIO

I believe in the product because the vendor is really making changes. The system works differently...

Oct 2020

(0)

Thank you Helpful

Analyst/Coordinator

The overall integration for the solution works well and meets our needs. The EMR and other modules...

Oct 2020

(0)

Thank you Helpful

Analyst/Coordinator

One strength of the product is the ability to quickly pull clinical data or information for a...

Oct 2020

(0)

Thank you Helpful

Analyst/Coordinator

In spite of the fact that the product has a lot of modules, it is very user friendly.

Oct 2020

(0)

Thank you Helpful

Analyst/Coordinator

The cost is too high for our organization. It is a good tool but an expensive proposition for our...

Oct 2020

(0)

Thank you Helpful

Analyst/Coordinator

There is a huge cultural difference between our country's people and Cerner's people. Cerner's...

Oct 2020

(0)

Thank you Helpful

Download as Excel Print / Save as PDF

Related Reports View All Reports

Global (Non-US) EMR Implementations 2019:

Who Can Best Help Me Navigate My EMR Implementation?

September 2019

We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in. Cookie Policy

Membership Commitment

i.s.h.med (Non-US) Comments Filtered view: All

Featured Reports

Preferences

Related Blogs

Commentary Summary

User Commentary

Director

Director

CIO

CIO

CIO

Director

Director

Director

Director

Director

Director

VP/Other Executive

VP/Other Executive

VP/Other Executive

VP/Other Executive

CIO

CIO

CIO

CIO

CIO

Director

Director

Director

Director

Director

CIO

CIO

CIO

CIO

CIO

CIO

Director

Director

Director

Manager

Manager

Manager

CIO

CIO

CIO

CIO

CIO

CIO

CIO

Analyst/Coordinator

Analyst/Coordinator

Analyst/Coordinator

Analyst/Coordinator

Analyst/Coordinator

Related Reports View All Reports

i.s.h.med (Non-US) Comments
Filtered view: All