Cerner IT Advisory Services
Filtered view: All

Subject Expert
Trent Davis
Research Director
KLAS Research Director - Trent Davis
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by
COO

The biggest gap that we had to bridge with Cerner was that they understood their product, but we had...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Generally, Cerner avoids charging for every little thing. But we have also had to negotiate quite a...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

We have an excellent resource from Cerner who works on our side to push things through that are...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

I would definitely recommend Cerner’s services to others. As difficult as the healthcare environment...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CNO

I like how Cerner can bring us other ideas from other organizations and share that knowledge. I also...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CNO

After an implementation, Cerner needs to work on the evaluations and fix any issues. When we get...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

We have had data issues with Cerner. Their platform strategy is really expensive and hard to work...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

When we work with Cerner, we sometimes feel like their people have an agenda. Other times, we feel...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Cerner's ongoing expenses are challenging. The vendor tacks a lot onto their services. We get many...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

The quality of Cerner's staff members is hit or miss. Sometimes, when we get in the middle of...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

If I had been asked about Cerner's executive involvement a couple of years ago, I would have given...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

For the most part, Cerner does a good job with outcomes. At times, they have major challenges on the...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

I would advise others who are looking at Cerner's services to try to get experienced consultants. If...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Cerner is saying that they are aligning with vendors that will tie into Cerner's product. However, I...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Our organization is moving to another EMR in the future, so our contract with Cerner won't extend...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We contracted with Cerner for the position or person. What that person does is up to us to assign....

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Cerner has consistently underperformed. The relationship in totality has been anywhere from adequate...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Cerner needs to commit to the training and tasking of their support analytics people. Cerner's...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The hardest part of our relationship with Cerner was determining what we were trying to accomplish....

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The project kicked off, but we didn't have a solid plan for some time. We had multiple discussions...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

For a lot of our decisions, we had to change a lot of our workflows, so in order to build and test,...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The quality of the preproject planning was poor. There were too many misses. Due to some issues on...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

One consultant pushed us to get the design and to get all of the answers to the questions that we...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Cerner's strategic ability has gotten better, but it was very low for many months. We shouldn't have...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Cerner is notorious for not listening and for only thinking of everything in their terms and not the...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF