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Cerner IT Advisory Services
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KLAS Research Director - Ryan Oliver
 
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User Commentary

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CMIO

We have had data issues with Cerner. Their platform strategy is really expensive and hard to work...

Aug 2021
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CMIO

When we work with Cerner, we sometimes feel like their people have an agenda. Other times, we feel...

Aug 2021
||
(0)
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CMIO

Cerner's ongoing expenses are challenging. The vendor tacks a lot onto their services. We get many...

Aug 2021
||
(0)
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CMIO

The quality of Cerner's staff members is hit or miss. Sometimes, when we get in the middle of...

Aug 2021
||
(0)
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CMIO

If I had been asked about Cerner's executive involvement a couple of years ago, I would have given...

Aug 2021
||
(0)
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CMIO

For the most part, Cerner does a good job with outcomes. At times, they have major challenges on the...

Aug 2021
||
(0)
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CMIO

I would advise others who are looking at Cerner's services to try to get experienced consultants. If...

Aug 2021
||
(0)
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VP/Other Executive

Cerner is saying that they are aligning with vendors that will tie into Cerner's product. However, I...

Jul 2021
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(0)
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VP/Other Executive

Our organization is moving to another EMR in the future, so our contract with Cerner won't extend...

Jul 2021
||
(0)
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VP/Other Executive

We contracted with Cerner for the position or person. What that person does is up to us to assign....

Jul 2021
||
(0)
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VP/Other Executive

Cerner has consistently underperformed. The relationship in totality has been anywhere from adequate...

Jul 2021
||
(0)
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VP/Other Executive

Cerner needs to commit to the training and tasking of their support analytics people. Cerner's...

Jul 2021
||
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Director

The hardest part of our relationship with Cerner was determining what we were trying to accomplish....

May 2021
||
(0)
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Director

The project kicked off, but we didn't have a solid plan for some time. We had multiple discussions...

May 2021
||
(0)
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Director

For a lot of our decisions, we had to change a lot of our workflows, so in order to build and test,...

May 2021
||
(0)
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Director

The quality of the preproject planning was poor. There were too many misses. Due to some issues on...

May 2021
||
(0)
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Director

One consultant pushed us to get the design and to get all of the answers to the questions that we...

May 2021
||
(0)
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Director

Cerner's strategic ability has gotten better, but it was very low for many months. We shouldn't have...

May 2021
||
(0)
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Director

Cerner is notorious for not listening and for only thinking of everything in their terms and not the...

May 2021
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VP/Other Executive

We are always doing optimizations. A lot of those have been led by us with Cerner support. We have...

Mar 2021
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VP/Other Executive

I would probably buy Cerner's clinical optimization services again. I wouldn’t say Cerner exceeded...

Mar 2021
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VP/Other Executive

Our experience with Cerner has been excellent. They have been very responsive and have helped us...

Mar 2021
||
(0)
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Physician

Cerner is a company with an excellent strategic vision, and they are able to listen to their clients...

Mar 2021
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(0)
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VP/Other Executive

We have seen a statistical decrease in the amount of time that providers and nurses have to spend...

Dec 2020
||
(0)
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VP/Other Executive

I would use Cerner's optimization services again, though Cerner doesn't give us a choice. We have to...

Dec 2020
||
(0)
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VP/Other Executive

Our optimization project went very well. It was one of our better projects. Cerner is trying a new...

Dec 2020
||
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VP/Other Executive

We got to pick a few specific physicians for Cerner to target with their optimization. After that,...

Dec 2020
||
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VP/Other Executive

Cerner charges us by the hour. We had a battle with them over some hours and managed to win the...

Dec 2020
||
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