Cerner IT Advisory Services Comments

 

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User Commentary

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Director

Project Results

Cerner has been helping us redo workflows in our EMR so that providers can go to one screen and do...

Aug 2020
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Director

Relationship

I recommend Cerner all the time. I wouldn't do that if I didn't think their services had value. I am...

Aug 2020
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Director

Relationship

Cerner consistently exceeded our expectations. I definitely got the A-team on our project. We got a...

Aug 2020
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CIO

Tools and Methodology

I would maybe purchase Cerner's services again. That depends on the situation. It would be a hard...

Apr 2020
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CIO

Lessons Learned

Even though parts of the system were free, we still spent a lot of time on them. For anyone looking...

Apr 2020
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CIO

Tools and Methodology

The vendor has helped us with surge capacity and setup during the COVID-19 crisis. We have made a...

Apr 2020
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CIO

Tools and Methodology

We worked with Cerner on provider documentation and moving away from old technology. We worked on...

Apr 2020
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CIO

Lessons Learned

Our challenge is that we give clinicians something new but don't take away the old way of doing...

Apr 2020
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CIO

Other Observations

Cerner's training wasn't well attended. We had a big challenge with training residents. We had...

Apr 2020
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CIO

People and Knowledge

There were quite a few consultants assigned to us, but we didn't see a lot of them because they did...

Apr 2020
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COO

Project Results

Anytime we needed to escalate our problem, Cerner listened to us. We had a few consultants that we...

Jul 2019
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COO

Project Results

Cerner has helped us to develop tools and workflows. We have a strong partnership with Cerner....

Jul 2019
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COO

Relationship

Cerner has helped us with our collection workflows. They have helped us with automation and have...

Jul 2019
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COO

Project Results

Cerner helped us with our workflows. They helped us automate our business office.

Jul 2019
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Director

Project Results

I really enjoyed working with Cerner. They had a lot of knowledge, and they were pleasant to work...

Jul 2019
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Director

Other Observations

I wouldn't say Cerner has nickel-and-dimed us; however, there are some things that used to be free...

Jul 2019
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Director

Tools and Methodology

The challenge with Cerner is that they don't have mandated training like other vendors do. They do...

Jul 2019
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VP/Other Executive

Relationship

The Cerner executives have stepped up a ton, and that has been encouraging to me to see that.

Jul 2019
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VP/Other Executive

Future Outlook

We are getting better with Cerner's services. Our acute care metrics are coming back. We have had...

Jul 2019
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VP/Other Executive

Tools and Methodology

Recently, Cerner changed an automation process, and it failed. Cerner caught the issue really...

Jul 2019
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VP/Other Executive

Other Observations

There has been just a slight improvement with Cerner over the last several months. We hired a third...

Jul 2019
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VP/Other Executive

Tools and Methodology

Cerner is trying to heavily leverage certain things. Cerner had kind of a collaborative approach...

Jul 2019
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VP/Other Executive

Lessons Learned

Somebody should oversee what we are doing with Cerner and drive things forward. We have been a bit...

Jul 2019
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VP/Other Executive

Tools and Methodology

The Cerner consultants are doing a bit of work, but they are relying so heavily on the development...

Jul 2019
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Director

Other Observations

The goal of bringing Cerner in was to improve inefficiencies, and I would say the jury is still out....

Mar 2019
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Director

Project Results

The feedback we received on the project was wonderful, so we were glad to do it. The project was...

Mar 2019
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Director

People and Knowledge

We get good value from Cerner. The optimization work went well. Cerner gave us staff members who had...

Mar 2018
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CMIO

Project Results

Cerner has done a nice job helping us optimize our system. They have good consultants, and the...

Nov 2017
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Director

Tools and Methodology

We try to do an annual road map with Cerner to chart out our projects from a technical perspective....

Oct 2017
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