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User Commentary
Loyalty
We would probably buy the product again, but we would do a lot more market research before jumping...
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Culture, Value
Millennium PowerChart is very expensive. The invoicing aspects are very complex. I would change...
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Operations
Because we are such an established site, we don't have too much training. However, we have new staff...
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Product
Oracle Health tends to close off Millennium PowerChart so that we can't integrate it easily with...
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Loyalty, Relationship
Oracle Health’s road map seems good. I expect Millennium PowerChart to get a lot better. I think...
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Relationship
Oracle Health’s proactive service has been pretty bad. When there is a known bug, I would like them...
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Product
My likelihood of recommending Millennium PowerChart is good. The design, stability, and reliability...
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Product
Oracle Health has been okay in terms of localizing Millennium PowerChart to meet our...
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Operations
Some of the vendor's teams are good, but the day-to-day service for issues and incidents is pretty...
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Product
Since the vendor was still Cerner, they have been promising a new integration engine, and we are...
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Relationship
The vendor's resources and expertise are very thin. They have been whittled away, and there are some...
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Product
Cerner needs to improve the user experience. The graphical user interface is now even more outdated....
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Operations
The implementation services are quite good. However, Oracle Health could have a better understanding...
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Relationship, Product
In terms of meeting our country-specific needs, the product is not a disaster, but it is also not...
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Loyalty, Product
The clinical usability of Millennium PowerChart is not good. Or at least the feedback is not good....
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Relationship, Product
We have had a couple of upgrades that have broken all our internal processes in the last while;...
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Culture, Relationship, Product
Millenium PowerChart doesn't work as well as Oracle Health promoted it to work, but if we want to...
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Product
Millenium PowerChart is awful at supporting our integration and interoperability goals. Oracle...
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Relationship, Product
Millenium PowerChart is very reliable. It is very stable apart from when Oracle Health upgrades it...
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Product
The ease of use for end users is low unless they are using PowerChart Touch, and then it is off the...
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Loyalty
I would like Oracle Health to really accelerate the replatforming of the product to be truly cloud...
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Product
There are a number of areas where the connectivity between Millennium PowerChart and the national...
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Operations, Product
The product has a learning curve, and we get a lot of feedback from users that the solution is...
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Operations, Product
Cerner is a bit slow in the introduction of new technology, or we are a bit slow in deploying it. I...
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Product
Our OBs and gynecologists are not very keen on Millennium PowerChart. With our old system, we were...
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Product
Millennium PowerChart’s reliability and reportability is very good. The amount of information that...
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Loyalty, Product
Our IT department has probably had a more positive experience than our other teams have with...
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Product
We still haven’t got the whole package, so sometimes I wonder whether the information I am giving is...
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Operations
Our entire implementation experience was appalling, but I don’t know whether that was because of...
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Relationship
There are time delays with Oracle Health’s support team. We sometimes have to wait several hours,...
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Value
The cost of the whole Millennium PowerChart system was really high. We have also had to go to...
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Operations
A lot of the problems with Millennium PowerChart happened because we had to either go live when we...
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Product, Value
I wouldn’t buy Millennium PowerChart again. It is very unwieldy. When we took the data on, the...
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Product
I don’t really like Millennium PowerChart, but I can see how much more modern it is. The problems I...
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Loyalty, Loyalty, Operations, Operations
The implementation really set us up on a bad note, and things have not improved since then. The...
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Relationship, Relationship, Product, Product, Value, Value
The product’s continuing issues with the hosted data center are beneficial to Oracle Health because...
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Product, Product
I can't get a FHIR connection working in the product. I would like the vendor to improve the inbound...
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Product, Product
Cerner has a number of products in their armory, such as CareAware Connect and PowerChart Touch,...
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Relationship, Relationship
One way the vendor could improve their support is for us to not be reliant on the US support team...
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Relationship, Relationship
The vendor has certainly had a bit of a changing workforce. But I don't think our account management...
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