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PowerChart Ambulatory Commentary
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Chris Clune
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KLAS Research Director - Chris Clune
 
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User Commentary

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Director

Product, Value

PowerChart Ambulatory creates good clinical notes that are readable and functional. We have really...

Dec 2023
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Director

Loyalty, Product

With Cerner being bought by Oracle Health, we are seeing changes and feel like things are actually a...

Dec 2023
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CIO

Operations

We were using PowerWorks PM before we went live with Cerner's systems across the board. The good...

Oct 2023
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CIO

Relationship

Oracle Health's delivery hasn't changed a lot in the last while, but it may be down a little. Oracle...

Oct 2023
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CIO

Loyalty, Relationship, Product

Oracle Health has big dreams, but we will have to see how long it takes some of those dreams to...

Oct 2023
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Manager

Culture, Product

A lot of things were told to us when we purchased the product that haven't come to fruition. We were...

Oct 2023
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Manager

Product

I like that documents are easy to find in the system. PowerChart Ambulatory has a lot of specific...

Oct 2023
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Manager

Product

We had some issues with the system integrating with some other products.

Oct 2023
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Manager

Product

The design of the system could be improved with regard to the ease of how it is laid out. It is very...

Oct 2023
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VP/Other Executive

Relationship

Providing support is where Oracle Health struggles the most right now. With their application...

Oct 2023
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VP/Other Executive

Relationship, Product

Oracle Health has been really slow to develop clinic-specific workflows, especially for clinic...

Oct 2023
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VP/Other Executive

Relationship, Product

Oracle Health should work on easing the burden for the revenue cycle front end and back end to allow...

Oct 2023
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VP/Other Executive

Loyalty, Product

I'm a fan of all of Cerner’s clinical stuff. There are things here and there that we are waiting on,...

Aug 2023
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Manager

Relationship, Product

With some products, we are told that certain things will solve our problems or that we just need to...

Jul 2023
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VP/Other Executive

Product

Our people grumble that the product has too many clicks. The usability is not a strong suit.

May 2023
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VP/Other Executive

Relationship

Oracle Health will let us know whether they have known issues and bugs. The vendor is proactive, but...

May 2023
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VP/Other Executive

Relationship

The vendor’s executives are involved and affable. They meet with me regularly, and that is nice.

May 2023
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VP/Other Executive

Loyalty, Value

There is nothing we can do with Cerner's product. It is what it is. We are not going to move to the...

May 2023
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VP/Other Executive

Product

I would tell a friend that the product’s encounter logic is a jail. It locks us in too much and is...

May 2023
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VP/Other Executive

Loyalty, Value

In the long term, it does not make sense to stay with Cerner. It doesn’t make a lot of sense from an...

May 2023
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Manager

Relationship

Our account manager has been pretty good about trying to help us escalate things, but it has been a...

May 2023
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