Cerner PowerChart LTC (SNF EHR)
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Subject Expert
Paul Hess
Research Director
Commentary Summary
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User Commentary
It is expensive to interface Cerner PowerChart LTC with other applications, but it isn't more...
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I see a benefit to the product. I like the idea that it has an ongoing document that I can pull...
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There are several things that I would like to see integrated into the system. We escalate those...
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The system has good bones. Ultimately, it needs some refinement, and the best way to refine it is to...
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Cerner delivers the information we need for training. Cerner does a pretty good job of connecting...
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I am satisfied with Cerner. We haven't really had any issues. I feel confident that we could get an...
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Cerner does an awesome job of keeping their hosting environment running.
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I like that the system is fully integrated with our EHR everywhere in the organization. We can see...
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When Cerner does upgrades, there are generally a lot of problems. It takes a while to shake all the...
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Cerner has assigned IT specialists and analysts to our area. Those people are our go-between for...
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Cerner PowerChart LTC is definitely not a favorite of our staff. Cerner has been very diligent and...
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Cerner is very responsive. When we have had high escalation tickets or have brought items to their...
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When we want Cerner to develop something for us, we have to go through that process of getting it...
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I would advise others to ask questions when they have live demos with Cerner and to be very direct...
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Cerner PowerChart LTC works great and does what it needs to do. It is easy to navigate. I don't have...
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I would like Cerner to be timelier with downtime and things like that. We usually get an email the...
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We don't know anybody other than Cerner's customer service team. I have never been offered anybody's...
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I wish Cerner PowerChart LTC were more like another product that other facilities use. That product...
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The MDS is exclusive to Cerner PowerChart LTC and only works in the system. We don't use many other...
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There have been a lot of changes to the solution, so I don't know what new things are out there. If...
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We have run into issues between demonstration and delivery. The vendor's demonstrations made things...
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We would like to integrate Cerner PowerChart LTC with some other systems. Cerner billed Cerner...
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As we have implemented more of Cerner's solutions, we have started to become smarter and to ask...
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The people on our long-term care team were some of the best people from Cerner that we have had....
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Cerner has always been very good about taking what we say and running with it. We have pretty close...
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Cerner has a rule of getting support issues solved within a certain number of hours if the issues...
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The product looks intimidating at first, but once people start to use it, it is pretty user...
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Updates in Cerner's software tend to break and create problems on the back end. I don’t think Cerner...
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The follow-through from Cerner is bad. They seem overworked and understaffed because nobody calls us...
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Cerner PowerChart LTC is expensive. Cerner talks us into things, and we end up not using the things...
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Cerner PowerChart LTC does not integrate with any of our other systems. We were told it would, but...
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Cerner does not hold up to their promises. They don’t understand hospital-based long-term care....
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We are seeing a vast improvement in the vendor's response time. When we had to get some interfaces...
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Cerner is evolving the product still. Obviously, there are some opportunities to continue to work on...
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Cerner has helped us by providing the required feeds. We originally had the interface feeds and...
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Cerner keeps their promises and is better about that now. They are much more responsive than they...
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Cerner tries to nickel-and-dime us, but we have accumulated a number of credits for different...
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Cerner should have more trained and knowledgeable resources engaged during the implementations....
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There are some unique variables that have to be applied based on our environment and some of our...
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Cerner is promoting their product for sales. They are obviously trying to gain adoption, but because...
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With Cerner's forward vision and some of the things they are working on, Cerner is on track to make...
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Cerner is a big company with a change in senior management and operational processes. Cerner is...
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I would recommend Cerner's system to a peer or friend with caveats. The product is only going to be...
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The reporting has been an issue in the past, but it is improving. Everything meets our needs fairly...
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Before COVID-19 hit, Cerner was a lot more responsive. They are overwhelmed with all of the...
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Cerner PowerChart LTC works well if it is used correctly. It is easy to use and intuitive. When we...
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Cerner PowerChart LTC can integrate, but it takes a long time. After the integration is up and...
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The biggest gap with Cerner PowerChart LTC is that it doesn't have a treatment administration record...
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Cerner is not very responsive if I put in a change request to have a new form added. I have put in a...
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We drive the outcomes; Cerner doesn't. Cerner needs to listen more to the clients and less to their...
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We don't pay very much for Cerner PowerChart LTC, and that is why we are with them. In that sense,...
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Cerner is doing a good job of keeping up with regulatory changes, but we never get any stability...
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We have definitely had to work with Cerner on some growing pains along the way. The solution works...
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Cerner eventually keeps their promises. Cerner is a larger company, and they take a long time to...
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We can get training anytime if we pay for it. Cerner trains us on new features, and they don't...
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Cerner’s support is good. The support team is responsive, and they get back to us on everything. The...
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The vendor has technical experts who focus on what the product provides. Cerner doesn't only have IT...
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The system works really well for sites where the long-term care side is in the same building as the...
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Cerner has worked well with us. They are very quick to respond when we have an issue. We just don't...
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There is one yearly charge. What Cerner charges is a bit high, and that is why we don't have their...
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The medications are always an issue with the Cerner system. We are actually giving the patients the...
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