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Oracle Health Practice Management Commentary
Filtered view: (Over 75 Physicians)

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Chris Clune
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KLAS Research Director - Chris Clune
 
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Commentary Summary

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User Commentary

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VP/Other Executive

Product

There are many third-party systems that we pull in to make Oracle Health Practice Management work....

Jan 2024
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VP/Other Executive

Product

It seems like Oracle Health can't keep up with regulatory compliance. When we think about full...

Jan 2024
||
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VP/Other Executive

Culture

Getting Oracle Health to keep promises, even in writing, is hard. Anytime we ask for assistance or...

Jan 2024
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VP/Other Executive

Culture, Relationship

The quality of our relationship with Oracle Health has dropped throughout the last few years. I...

Jan 2024
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VP/Other Executive

Operations, Product

Oracle Health does have some training, but there are a lot of inaccuracies, and there is a learning...

Jan 2024
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CIO

Operations, Product

We had some struggles in the ambulatory space. The vendor doesn't capture consults very well, and...

Dec 2023
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CIO

Relationship, Product

There is some discontent with the product; I want to be able to retrigger mass claims, and the...

Dec 2023
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Manager

Product

On the physician side, Cerner Practice Management is really inadequate. We had to hire outside...

Nov 2023
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VP/Other Executive

Relationship

Overall, I think that things are going okay. We are still a little touch-and-go with Oracle Health....

Nov 2023
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VP/Other Executive

Loyalty, Relationship, Product

Oracle Health is piloting some AI things with the University of Missouri. We are keeping an eye on...

Nov 2023
||
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VP/Other Executive

Relationship, Product

I think Oracle Health needs to bump Cerner Practice Management up. The vendor's code quality and...

Nov 2023
||
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VP/Other Executive

Loyalty, Value

If I were a new hospital, I would be very risk averse in selecting Cerner Practice Management. I...

Nov 2023
||
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CMIO

Product

I would like the registration and scheduling processes to be integrated into one solution so that I...

Nov 2023
||
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Director

Relationship

Oracle Health says that they are going to redo their EHR somehow. Unfortunately, it is very unclear...

Nov 2023
||
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Director

Value

Our experience has been that Oracle Health hasn't avoided charging for every little thing. Oracle...

Nov 2023
||
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Director

Product

The weaknesses we see in Oracle Health are on the self-serve side of things that enable the patient...

Nov 2023
||
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Director

Loyalty, Operations

We moved away from having Oracle Health do the training, and we did our own ongoing training because...

Nov 2023
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Director

Relationship

There are areas with Oracle Health where the ability to do some automation is good. Oracle Health...

Nov 2023
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Director

Relationship

We wouldn’t recommend Oracle. If a friend were asking about Oracle and were already in Cerner, we...

Nov 2023
||
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Director

Loyalty, Relationship

With the move to Oracle Health, the vendor is starting to just do things without discussion, without...

Nov 2023
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CIO

Product

In the four walls of the practice, we have no concerns with the product's scheduling, registration,...

May 2023
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(0)
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CIO

Product

Oracle Health has consumer-friendly tools. The vendor has partners for patient scheduling and...

May 2023
||
(0)
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CIO

Product

Oracle Health is not delivering anything new. The product is the same as it was years ago.

May 2023
||
(0)
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CIO

Relationship, Relationship

There are enhancements that should be provided on a yearly basis through upgrades, and the vendor is...

Apr 2023
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CIO

Relationship, Relationship

The only way to get anything done is to escalate it, and usually, I am the only one that can get...

Apr 2023
||
(0)
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CIO

Product, Product

The front end of the product is a little better than the front end of another solution we have. But...

Apr 2023
||
(0)
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