Chartis Digital Transformation Consulting Commentary
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Subject Expert
Warren Whitford
Research Director
Commentary Summary
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User Commentary
Relationship
We have had exceptional access to Chartis’ leadership, and the firm has helped us achieve some big...
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Operations
Having the firm come on-site was helpful. We always found that to be very advantageous for them to...
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Relationship, Value
Two outcomes were for sure improved customer experience and improved staff experience. Hiring...
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Relationship, Operations
The consultants I worked with closely did a really good job of listening to our unique issues and...
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Operations
The firm could have helped us make decisions faster. They did the best they could, but we probably...
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Relationship, Relationship
Chartis is extremely accessible, including the lead partners on the account. They are willing to...
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Relationship, Relationship
Chartis is not a chop shop. Their people like where they work. The bright side of a chop shop is...
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Relationship, Relationship
Chartis is ubiquitously used in strategically important areas, so they have direct knowledge of and...
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Relationship, Relationship, Operations, Operations
Chartis is very flexible. We were probably responsible for many delays, and they did everything...
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Relationship, Relationship, Services, Services
When it comes to outcomes, there is a two-way street. Chartis doesn't drive outcomes themselves, and...
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Services
I'm defining strategy as being ahead of the curve. That is not really what we asked of the firm, so...
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Relationship, Relationship, Value, Value
I have worked with nearly every healthcare consulting firm of a certain size, and Chartis is by far...
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Relationship, Relationship, Value, Value
Chartis has the best value in healthcare consulting. They are the right size where they can get big...
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Relationship, Relationship, Operations, Operations, Services, Services
If people want experts in digital health who viscerally understand how to stand up businesses, then...
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Relationship, Relationship
Chartis did a brilliant job, and I felt like I had an unbiased, accurate deliverable that really...
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Loyalty, Loyalty, Relationship, Relationship
We went with Chartis because of their deep knowledge in the digital space, ability to be very...
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Loyalty, Loyalty, Relationship, Relationship
The project brought confidence and insights, which were super helpful. Chartis’ insights and their...
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Operations, Operations
After the engagement, there were a couple of follow-up quick chats, but we identified exactly the...
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Relationship, Relationship, Operations, Operations
One of the senior folks that the firm brought to the table was super knowledgeable in this space....
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Relationship, Relationship, Operations, Operations
Chartis did a great job of bringing our people along the journey of how they got the insights in the...
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Services, Value
We told Chartis how much money we had and that we wouldn't go beyond that amount, and they stuck to...
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Operations
The framework of ideas around what the product and services could look like was very strong. The...
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Relationship, Relationship
We did not have a problem with our ability to engage the executives at Chartis. Our experience was...
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Relationship, Relationship
Chartis’ strength is to set the stage at the C-suite level about what it takes to be successful with...
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Loyalty, Loyalty, Value, Value
One of the biggest things we achieved was a digital transformation strategy that was approved by our...
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Loyalty, Loyalty, Operations, Operations
Digital transformation is a large concept, so when we were looking for an assessment and...
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Loyalty, Loyalty, Relationship, Relationship, Value, Value
The gap in our engagement with Chartis was in the general depth and expertise of driving digital...
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Loyalty, Relationship
I was already familiar with Chartis, and they had a good reputation. I knew that they worked with...
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Relationship, Operations
The firm’s greatest strength was their domain expertise. We have done consulting engagements before...
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Relationship
Some benefits we achieved from our engagement with Chartis were a strategic approach, our next...
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Relationship
With any consulting engagement, we go into it with an idea of what we are going to accomplish and...
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Relationship
We had to have a few conversations to align with the firm when they helped us think about how to...
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Relationship, Relationship, Relationship
Chartis could articulate financial investment risks, vendor needs, and the current state of the...
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Loyalty, Loyalty, Loyalty
Chartis had a track record of specific engagements related to what we wanted, and when we did our...
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Relationship, Relationship, Value, Value
Working with Chartis was great. They were exceptional. I have worked with a lot of different firms,...
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Loyalty, Loyalty
We moved to Chartis after an engagement with a firm that left a mess. We were looking for a firm...
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Value, Value
We paid a lot, but Chartis didn’t nickel-and-dime us after that. I would absolutely buy services...
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Relationship, Relationship, Operations
Chartis brought industry perspective and good facilitation within our own company. They are very...
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Loyalty, Loyalty, Value
Chartis' services aren't cheap, but organizations get what they pay for. We knew that going in, but...
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Relationship, Relationship
Everyone can always improve, but I have never been as impressed with a consulting agency in my...
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Relationship
Chartis identified the top use cases for us and the subprojects under those use cases. The firm...
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Relationship
I wanted Chartis to be a little more forceful about doing the right things based on their expertise....
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Relationship
Chartis was very transparent and approachable. I thought they integrated and worked well with a...
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Relationship
I have a recurring call with Chartis. They have been great. And Chartis’ executives are very...
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Services
We are taking on a large task. While we have seen the payoff and the benefit in some areas, we are...
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Loyalty, Loyalty, Loyalty
We selected Chartis in the end because they packed a lot of punch. What they brought to the table...
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Relationship, Relationship, Relationship, Operations, Operations, Operations
We had a very good team from Chartis. The firm brought the right resources to the table. For...
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Relationship, Relationship, Relationship, Services, Services, Services
Chartis’ end product was very sophisticated and well done. I can’t say there was anything I wished...
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Relationship, Relationship, Relationship
I would tell someone looking for an organization with expertise in digital innovation in healthcare...
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Operations, Operations, Operations
Chartis’ consultants did the prep work for meetings and allowed us to identify whether anything...
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