Chartis Group Healthcare Management Consulting
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Subject Expert
Warren Whitford
Research Director
Commentary Summary
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User Commentary
Project Results
When we hit a roadblock, an outside source suggested that we try working with Chartis Group. The...
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Relationship
Chartis Group's services have given us tremendous transparency. They have also given our clinical...
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Relationship
It was not clear at times who some of the people were that were leading things with Chartis Group...
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Relationship
I would tell a peer that the thing that stands out about the individuals from Chartis Group that I...
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People and Knowledge
I would tell a peer about the staffing at Chartis Group. The staff wasn't an army. The staff was an...
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Win/Loss - Why they were selected (by current clients)
We went with Chartis Group because there was a depth of confidence in that relationship on the...
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Other Observations
If I were to buy these services, I would probably buy them from Chartis Group, but our circumstances...
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Project Results
The quality of the consultants from Chartis Group was great, but we had a very nebulous and...
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ROI and Cost
Relative to what other consulting firms charge for something like this, Chartis Group's services...
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Relationship
What I really like about Chartis Group and why I like to engage them on strategy projects is that we...
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Relationship
We got somebody from Chartis Group who was pretty green when they came onto the team. If the firm...
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ROI and Cost
Chartis Group didn't nickel-and-dime us when expectations changed. We did have honest conversations...
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Relationship
I chose Chartis Group because I have a long experience with a number of their staff members. I have...
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People and Knowledge
I would recommend Chartis Group because of their knowledge of the industry and the quality of their...
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Tools and Methodology
The quality of Chartis Group's analysis is what I really value the most, and that quality grows out...
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Tools and Methodology
No new ideas were brought to the table. Chartis Group collapsed all of our work into one...
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People and Knowledge
In many instances, we would have really good conversations, and Chartis Group would listen to and...
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Win/Loss - Why they were selected (by current clients)
One reason we selected Chartis Group was that they had established relationships with the relevant...
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Relationship
Chartis Group does things right. The more senior folks will bring up and train the youngsters, so...
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Other Observations
Chartis Group did a good job. Consultants are just very expensive.
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Relationship
Chartis Group has helped us to improve our organic growth. Chartis Group engages leaders throughout...
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Relationship
Overall, Chartis Group provided a very strong and effective group. As always with consultants, it...
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People and Knowledge
I would like to give a shoutout to the consultants from Chartis Group that I worked with. They were...
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Relationship
Chartis Group worked within our timeline. They were responsive to our asks, so I can't think of...
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Relationship
I have worked with some of the larger consultants in this space. What differentiates Chartis Group...
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Relationship
The firm is working closely with us and an affiliate organization. The firm continues to be engaged...
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Relationship
A firm needs to make sure that they take the time on the ground to understand things. With Chartis...
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Project Results
We have recommended the firm to others. I have been impressed with the firm’s ability to navigate...
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Relationship
Chartis Group was selected because they had a breadth of experience and a level of comprehensive...
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People and Knowledge
I have been very impressed with the firm. One area of excellence is that when people talk to the...
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ROI and Cost
Because of the type of work the firm is doing for us, the outcomes aren’t necessarily tangible, but...
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ROI and Cost
Chartis Group does not charge us for anything that is not contractually appropriate.
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Project Results
Data analysis and benchmarking are Chartis Group's strong suit, and they are able to do those things...
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Relationship
Our only overall concern or complaint is that our engagement with Chartis Group ended very abruptly....
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Tools and Methodology
Chartis Group helped improve our leveraged growth. They provided education for our teams, doctors,...
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Project Results
The expectation contractually with Chartis Group was to have really good strategic imperatives and...
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Lessons Learned
I would recommend Chartis Group to a peer or friend and be very clear that Chartis Group is very...
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People and Knowledge
Chartis Group is very responsive. There are a lot of positives to the team that we work with. They...
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Tools and Methodology
Chartis Group acquired The Greeley Company, a good clinical quality solutions company that was very...
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Relationship
Chartis Group exceeded my expectations in the quality analysis they conducted and in their ability...
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People and Knowledge
Chartis Group is hands down the best healthcare strategy firm in the industry. Chartis Group...
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Tools and Methodology
In strategy, it is always really difficult for consultants to deliver results because many things...
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Relationship
Chartis Group exceeded my expectations with the quality analysis they conducted and their ability to...
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People and Knowledge
I would hire Chartis Group again in a heartbeat based on the experience we had with them. The...
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Tools and Methodology
Relative to other consulting firms, there are no areas of improvement for Chartis Group to work on....
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ROI and Cost
Chartis Group handled multiple projects with us and managed our expectations on all of them. All of...
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Tools and Methodology
People appreciated the market assessment and analytical depth that Chartis Group brought to our...
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Relationship
Chartis Group did not try to come to us and sell their ideas, and they did not try to tell us what...
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Win/Loss - Why they were selected (by current clients)
We chose Chartis Group because they are just very impressive. In our space, the differentiator was...
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Relationship
Mostly, Chartis Group has strengths. One strength is that they understand the market. They have...
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ROI and Cost
Because of the pandemic, we did things remotely, and that meant the firm’s people weren’t flying out...
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People and Knowledge
The firm’s people were very smart. The consultants that the firm retained were experienced. They not...
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Project Results
I was always open and honest with the firm about whatever little problems, challenges, and dilemmas...
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Project Results
We engaged with Chartis Group, and they were very supportive, effective, and successful in helping...
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Relationship
Chartis Group cares deeply about the success of the organization and is willing to go the extra mile...
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Relationship
I would have liked to have had more clarity about who was doing what and when because there were...
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Relationship
We have worked with Chartis Group multiple times over the past several years. They have helped us...
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ROI and Cost
With the Chartis Group, we went from top to bottom to achieve significant savings for our...
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Relationship
Chartis Group was very flexible and responsive. They were able to switch gears if necessary. There...
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Relationship
Part of why we keep going back to the firm is that they do the hard work to understand what is...
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Tools and Methodology
Strategy is core for Chartis Group. They offer strategic consulting as opposed to operations...
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Project Results
I don't think there is a firm that understands our kind of medical center as well as Chartis Group...
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People and Knowledge
The firm has deep expertise in our corner of the industry. They are very present. They don't just...
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Project Results
Chartis Group always gets outcomes. I wouldn't hire them if they didn't help us produce outcomes. We...
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ROI and Cost
Chartis Group is expensive, but we get what we pay for.
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People and Knowledge
Chartis Group is different from most consulting firms. Most consulting firms are based on the...
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Relationship
I know the high-level executives at Chartis Group, and I am in touch with them frequently.
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People and Knowledge
Chartis Group has really smart people who have seen different things and different markets. Those...
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People and Knowledge
Chartis Group’s consultants had a broad knowledge of the healthcare landscape. We didn’t have to...
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Lessons Learned
I typically end up paying more than what was stated in the agreement, not because the firm does...
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People and Knowledge
Chartis Group has a strong bench of people. I have been impressed with the people that they have...
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Project Results
We wouldn't have gotten our project approved and established without Chartis Group. From a strategy...
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People and Knowledge
I would tell a peer that Chartis Group is a very competent firm. They have a deep network and a lot...
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Tools and Methodology
Chartis Group’s method of delivery and communication really spoke to each of the stakeholders we had...
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ROI and Cost
We have received our money’s worth with Chartis Group. Their price was significantly higher than the...
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People and Knowledge
All of the consultants that we worked with were very professional and very engaged. They challenged...
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ROI and Cost
Chartis Group is very seasoned and has great analytic performance, good project management, and...
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Relationship
There could be a bit more active senior-level engagement. I think the executive involvement was...
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Tools and Methodology
I could definitely recommend Chartis Group without reservation. The firm did a really nice job. The...
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Relationship
Something that is probably a little bit of a ding to the firm is that the firm wasn’t as familiar...
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Relationship
Chartis Group’s analysis and support were just terrific. And the firm was very communicative and...
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ROI and Cost
I am unsatisfied in terms of receiving my money’s worth, and that is due in part to the nature of...
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Relationship
The only thing that was sometimes challenging was some turnover at the consultant level during the...
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Project Results
Chartis Group met but didn’t exceed our expectations. Their final report consisted of many slides,...
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Tools and Methodology
The firm could have done a better job at making the overall executive summary higher quality....
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People and Knowledge
Chartis Group’s methodology, the information we gleaned from the project, and the firm's working...
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Relationship
Chartis Group had a great executive presence. If I had any concerns, there were multiple people I...
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People and Knowledge
The consultants are very engaged, personal, and responsive. I enjoy working with them.
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Relationship
I would definitely recommend Chartis Group. The leadership has been very engaged and available. The...
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Relationship
This is my first time working with Chartis Group, and I feel like they truly listen to our concerns....
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ROI and Cost
Up to this point, Chartis Group hasn’t charged for anything extra. We are not done with the project,...
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Project Results
Chartis Group met my expectations, and we had high expectations. The firm delivered on what they...
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ROI and Cost
Chartis Group is pricey. They are more expensive than any other firm I have used. We tried to...
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People and Knowledge
One of the partners from Chartis Group is highly respected in our organization. That person does a...
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Relationship
I was very impressed by how the Chartis Group consultants worked as a unit. The left hand and the...
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Project Results
We have seen improvements in certain metrics for the teams that are implementing changes. Chartis...
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Tools and Methodology
There have been some things that we haven’t necessarily been able to get off the ground. We can only...
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ROI and Cost
Chartis Group is wholeheartedly worth our investment, and they avoid charging us for our little...
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Tools and Methodology
Chartis Group took our idea over and worked many tireless hours with our IT team to create our...
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People and Knowledge
Chartis Group spent a lot of time assessing our pain points. They took time to understand our unique...
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Tools and Methodology
One of our partners from Chartis Group proved that they have done similar projects in multiple...
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Lessons Learned
Any execution issues weren’t due to a lack of ability on the firm’s side but were more due to the...
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Relationship
I have never seen such an involved and committed group of senior-level consultants. We have had a...
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Project Results
We wanted to have a solid partner beside us as we redid some of our financial programs and went...
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ROI and Cost
The pricing was up front. There was no scope for charging for every little thing because we wrote...
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People and Knowledge
Chartis Group’s strength is that they are extremely knowledgeable, and they bring absolutely correct...
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Win/Loss - Why they were selected (by current clients)
We went with Chartis Group because everyone on our executive team thought Chartis Group was the best...
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Tools and Methodology
We expected a little more collaboration from the firm. We would suggest things to the firm, and they...
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Relationship
The executives from Chartis Group that worked with us stayed out in front of the project the whole...
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Project Results
The firm delivered in every category. The partnership was collaborative. We had to push the pile,...
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Project Results
Digital Transformation Consulting is still a somewhat new space. The firm had good knowledge of the...
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People and Knowledge
Chartis Group did a lot of things well. They were easy to work with, and I liked that.
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Relationship
One executive from Chartis Group had the most strategic ability of the group, and the other people...
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Tools and Methodology
The firm met but didn’t exceed our expectations. They had a person that left, and that didn't help....
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Relationship
A huge part of what differentiates Chartis Group from other firms is that Chartis Group is part of...
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Tools and Methodology
Chartis Group helped us to organize our teams to better work in an academic environment. Members of...
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Project Results
The consultant from Chartis Group that has worked with us on several projects has been great. That...
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People and Knowledge
We have been very fortunate with the people we work with from Chartis Group. They are professional...
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Tools and Methodology
I am impressed by how Chartis Group can help manage our staff better than we can ourselves. We...
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Relationship
Chartis Group has worked with us before, so they know us well and can get to the core of the...
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Relationship
Because of Chartis Group's prior experience, they brought a level of credibility to the people at...
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Other Observations
I think we were hoping that Chartis Group would have not only great ideas but also potential...
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ROI and Cost
The prices were as advertised, so the fees were what were quoted up front, and the expenses felt reasonable....
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Project Results
We were very satisfied with the engagement. It was a very focused project, and Chartis Group...
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ROI and Cost
Chartis Group has helped us to save a lot of money over the time that we have worked with them. The...
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People and Knowledge
Chartis Group's strongest suit is their general healthcare knowledge and expertise. Healthcare is...
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Project Results
There is a massive 100-page PowerPoint deck with a logical progression that talks about people that...
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Tools and Methodology
When we put together a list of initiatives, Chartis Group does a good job of saying that health...
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People and Knowledge
One area where the firm doesn't do as much as they should is that they don't have a big Rolodex of...
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