Chartis Group Healthcare Management Consulting
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Warren Whitford
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COO

Project Results

While they were working with us, the firm had their own agenda, and sometimes they struggled with...

Mar 2023
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VP/Other Executive

Win/Loss - Why they were selected (by current clients)

We have multiple ongoing projects with Chartis. We use them for a ton of different things. What...

Mar 2023
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VP/Other Executive

Project Results

I would tell others that Chartis is good about doing exactly what we ask. They are very efficient...

Mar 2023
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VP/Other Executive

People and Knowledge

Given that Chartis has so many projects with us, they could do a better job connecting healthcare...

Mar 2023
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VP/Other Executive

Tools and Methodology

Chartis was great. The speed at which we understood whether a specific change made sense was rapidly...

Mar 2023
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VP/Other Executive

People and Knowledge

Chartis’ analysts were incredibly smart. They didn't need to get up to speed, and we didn't feel...

Mar 2023
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VP/Other Executive

Relationship

Chartis’ primary partner was excellent and knowledgeable and had every person we needed to talk to...

Mar 2023
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CFO

People and Knowledge

The firm has strong consultants, and their team has a good balance. Chartis Group is strong in how...

Jan 2023
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CFO

ROI and Cost

The charges we get from the firm are an add-on cost scenario. The model is the same for printing and...

Jan 2023
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COO

Relationship

Chartis Group helped us to improve efficiency, decrease costs, and improve performance. There was a...

Jan 2023
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CFO

ROI and Cost

Chartis Group didn’t charge me for anything other than what was in the contract. The resources were...

Jan 2023
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CFO

People and Knowledge

Chartis Group provided excellent resources; I can’t think of anything they could have done better....

Jan 2023
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VP/Other Executive

Relationship

We had a little bit of internal diversion that took time away from what the firm was supposed to...

Jan 2023
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VP/Other Executive

Tools and Methodology

Chartis Group was very competent in bringing solutions and suggestions to the table and in thinking...

Jan 2023
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VP/Other Executive

Project Results

I would 100% choose Chartis Group again if I had the budget. I wouldn't look at anybody else. Before...

Jan 2023
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VP/Other Executive

Relationship

Before we engaged with Chartis Group, we didn’t know them. We had no previous connections with this...

Jan 2023
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VP/Other Executive

Project Results

As a result of our engagement with Chartis Group, we have definitely started experiencing improved...

Jan 2023
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VP/Other Executive

Tools and Methodology

Chartis Group was fantastic. They came in equipped with so much knowledge because they had done...

Jan 2023
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VP/Other Executive

People and Knowledge

When we brought them on board, Chartis Group hit the ground running right away. We needed an...

Jan 2023
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VP/Other Executive

ROI and Cost

I wish Chartis Group were more affordable so that we could have used them for longer. Affordability...

Jan 2023
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VP/Other Executive

People and Knowledge

One of our consultants from Chartis Group was in a different time zone than us but would always be...

Jan 2023
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CFO

Win/Loss - Why they were selected (by current clients)

We have been able to decrease some of our costs and improve efficiency because of the plan we put...

Jan 2023
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CFO

People and Knowledge

Chartis Group brings experience and team diversity to the table. For example, when we wanted to...

Jan 2023
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CFO

Tools and Methodology

One complaint that comes up no matter who we work with is that there are always too many...

Jan 2023
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CEO/President

People and Knowledge

We had two lead consultants from Chartis Group; one was more theoretical, and one was very pragmatic...

Dec 2022
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CEO/President

Win/Loss - Why they were selected (by current clients)

I think very highly of Chartis Group. They are on a very short list of consultant firms we will...

Dec 2022
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CEO/President

Project Results

Chartis Group added a discipline to our process that has been very helpful in keeping us on track in...

Dec 2022
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CEO/President

People and Knowledge

If others were to call me about a reference on Chartis Group, I would say the people we get on the...

Dec 2022
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CFO

Other Observations

The predominance of Chartis Group’s work is for us to stay focused on our revenue cycle...

Dec 2022
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CFO

Relationship

Chartis Group is doing well at meeting timelines, and it is clear they have expertise in this area....

Dec 2022
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CFO

Other Observations

One piece of advice I have for Chartis Group is to respect the niche of different specialties while...

Dec 2022
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CFO

Relationship

My experience with Chartis Group and particularly with the lead partner I am engaged with is that...

Dec 2022
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VP/Other Executive

Project Results

When we hit a roadblock, an outside source suggested that we try working with Chartis Group. The...

Nov 2022
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VP/Other Executive

Relationship

Chartis Group's services have given us tremendous transparency. They have also given our clinical...

Nov 2022
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VP/Other Executive

Relationship

It was not clear at times who some of the people were that were leading things with Chartis Group...

Nov 2022
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VP/Other Executive

Relationship

I would tell a peer that the thing that stands out about the individuals from Chartis Group that I...

Nov 2022
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VP/Other Executive

People and Knowledge

I would tell a peer about the staffing at Chartis Group. The staff wasn't an army. The staff was an...

Nov 2022
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VP/Other Executive

Win/Loss - Why they were selected (by current clients)

We went with Chartis Group because there was a depth of confidence in that relationship on the...

Nov 2022
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VP/Other Executive

Other Observations

If I were to buy these services, I would probably buy them from Chartis Group, but our circumstances...

Nov 2022
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VP/Other Executive

Project Results

The quality of the consultants from Chartis Group was great, but we had a very nebulous and...

Nov 2022
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VP/Other Executive

ROI and Cost

Relative to what other consulting firms charge for something like this, Chartis Group's services...

Nov 2022
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VP/Other Executive

Relationship

What I really like about Chartis Group and why I like to engage them on strategy projects is that we...

Nov 2022
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VP/Other Executive

Relationship

We got somebody from Chartis Group who was pretty green when they came onto the team. If the firm...

Nov 2022
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VP/Other Executive

ROI and Cost

Chartis Group didn't nickel-and-dime us when expectations changed. We did have honest conversations...

Nov 2022
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VP/Other Executive

Relationship

I chose Chartis Group because I have a long experience with a number of their staff members. I have...

Nov 2022
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VP/Other Executive

People and Knowledge

I would recommend Chartis Group because of their knowledge of the industry and the quality of their...

Nov 2022
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VP/Other Executive

Tools and Methodology

The quality of Chartis Group's analysis is what I really value the most, and that quality grows out...

Nov 2022
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CPO/CHRO

Tools and Methodology

No new ideas were brought to the table. Chartis Group collapsed all of our work into one...

Nov 2022
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CPO/CHRO

People and Knowledge

In many instances, we would have really good conversations, and Chartis Group would listen to and...

Nov 2022
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VP/Other Executive

Win/Loss - Why they were selected (by current clients)

One reason we selected Chartis Group was that they had established relationships with the relevant...

Nov 2022
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VP/Other Executive

Relationship

Chartis Group does things right. The more senior folks will bring up and train the youngsters, so...

Nov 2022
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VP/Other Executive

Other Observations

Chartis Group did a good job. Consultants are just very expensive.

Nov 2022
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VP/Other Executive

Relationship

Chartis Group has helped us to improve our organic growth. Chartis Group engages leaders throughout...

Nov 2022
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VP/Other Executive

Relationship

Overall, Chartis Group provided a very strong and effective group. As always with consultants, it...

Nov 2022
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VP/Other Executive

People and Knowledge

I would like to give a shoutout to the consultants from Chartis Group that I worked with. They were...

Nov 2022
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VP/Other Executive

Relationship

Chartis Group worked within our timeline. They were responsive to our asks, so I can't think of...

Nov 2022
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VP/Other Executive

Relationship

I have worked with some of the larger consultants in this space. What differentiates Chartis Group...

Nov 2022
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VP/Other Executive

Relationship

The firm is working closely with us and an affiliate organization. The firm continues to be engaged...

Nov 2022
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VP/Other Executive

Relationship

A firm needs to make sure that they take the time on the ground to understand things. With Chartis...

Nov 2022
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VP/Other Executive

Project Results

We have recommended the firm to others. I have been impressed with the firm’s ability to navigate...

Nov 2022
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VP/Other Executive

Relationship

Chartis Group was selected because they had a breadth of experience and a level of comprehensive...

Nov 2022
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VP/Other Executive

People and Knowledge

I have been very impressed with the firm. One area of excellence is that when people talk to the...

Nov 2022
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VP/Other Executive

ROI and Cost

Because of the type of work the firm is doing for us, the outcomes aren’t necessarily tangible, but...

Nov 2022
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CEO/President

ROI and Cost

Chartis Group does not charge us for anything that is not contractually appropriate.

Nov 2022
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CEO/President

Project Results

Data analysis and benchmarking are Chartis Group's strong suit, and they are able to do those things...

Nov 2022
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CEO/President

Relationship

Our only overall concern or complaint is that our engagement with Chartis Group ended very abruptly....

Nov 2022
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CEO/President

Tools and Methodology

Chartis Group helped improve our leveraged growth. They provided education for our teams, doctors,...

Nov 2022
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CEO/President

Project Results

The expectation contractually with Chartis Group was to have really good strategic imperatives and...

Nov 2022
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CEO/President

Lessons Learned

I would recommend Chartis Group to a peer or friend and be very clear that Chartis Group is very...

Nov 2022
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CEO/President

People and Knowledge

Chartis Group is very responsive. There are a lot of positives to the team that we work with. They...

Nov 2022
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VP/Other Executive

Tools and Methodology

Chartis Group acquired The Greeley Company, a good clinical quality solutions company that was very...

Nov 2022
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VP/Other Executive

Relationship

Chartis Group exceeded my expectations in the quality analysis they conducted and in their ability...

Nov 2022
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VP/Other Executive

People and Knowledge

Chartis Group is hands down the best healthcare strategy firm in the industry. Chartis Group...

Nov 2022
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VP/Other Executive

Tools and Methodology

In strategy, it is always really difficult for consultants to deliver results because many things...

Nov 2022
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VP/Other Executive

Relationship

Chartis Group exceeded my expectations with the quality analysis they conducted and their ability to...

Nov 2022
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VP/Other Executive

People and Knowledge

I would hire Chartis Group again in a heartbeat based on the experience we had with them. The...

Nov 2022
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VP/Other Executive

Tools and Methodology

Relative to other consulting firms, there are no areas of improvement for Chartis Group to work on....

Nov 2022
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VP/Other Executive

ROI and Cost

Chartis Group handled multiple projects with us and managed our expectations on all of them. All of...

Nov 2022
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VP/Other Executive

Tools and Methodology

People appreciated the market assessment and analytical depth that Chartis Group brought to our...

Nov 2022
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VP/Other Executive

Relationship

Chartis Group did not try to come to us and sell their ideas, and they did not try to tell us what...

Nov 2022
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VP/Other Executive

Win/Loss - Why they were selected (by current clients)

We chose Chartis Group because they are just very impressive. In our space, the differentiator was...

Nov 2022
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VP/Other Executive

Relationship

Mostly, Chartis Group has strengths. One strength is that they understand the market. They have...

Nov 2022
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VP/Other Executive

ROI and Cost

Because of the pandemic, we did things remotely, and that meant the firm’s people weren’t flying out...

Nov 2022
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VP/Other Executive

People and Knowledge

The firm’s people were very smart. The consultants that the firm retained were experienced. They not...

Nov 2022
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VP/Other Executive

Project Results

I was always open and honest with the firm about whatever little problems, challenges, and dilemmas...

Nov 2022
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VP/Other Executive

Project Results

We engaged with Chartis Group, and they were very supportive, effective, and successful in helping...

Nov 2022
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VP/Other Executive

Relationship

Chartis Group cares deeply about the success of the organization and is willing to go the extra mile...

Nov 2022
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VP/Other Executive

Relationship

I would have liked to have had more clarity about who was doing what and when because there were...

Nov 2022
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VP/Other Executive

Relationship

We have worked with Chartis Group multiple times over the past several years. They have helped us...

Nov 2022
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CEO/President

ROI and Cost

With the Chartis Group, we went from top to bottom to achieve significant savings for our...

Oct 2022
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CEO/President

Relationship

Chartis Group was very flexible and responsive. They were able to switch gears if necessary. There...

Oct 2022
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VP/Other Executive

Relationship

Part of why we keep going back to the firm is that they do the hard work to understand what is...

Oct 2022
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VP/Other Executive

Tools and Methodology

Strategy is core for Chartis Group. They offer strategic consulting as opposed to operations...

Oct 2022
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VP/Other Executive

Project Results

I don't think there is a firm that understands our kind of medical center as well as Chartis Group...

Oct 2022
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VP/Other Executive

People and Knowledge

The firm has deep expertise in our corner of the industry. They are very present. They don't just...

Oct 2022
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CFO

Project Results

Chartis Group always gets outcomes. I wouldn't hire them if they didn't help us produce outcomes. We...

Oct 2022
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CFO

ROI and Cost

Chartis Group is expensive, but we get what we pay for.

Oct 2022
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CFO

People and Knowledge

Chartis Group is different from most consulting firms. Most consulting firms are based on the...

Oct 2022
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CFO

Relationship

I know the high-level executives at Chartis Group, and I am in touch with them frequently.

Oct 2022
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CFO

People and Knowledge

Chartis Group has really smart people who have seen different things and different markets. Those...

Oct 2022
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VP/Other Executive

People and Knowledge

Chartis Group’s consultants had a broad knowledge of the healthcare landscape. We didn’t have to...

Oct 2022
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VP/Other Executive

Lessons Learned

I typically end up paying more than what was stated in the agreement, not because the firm does...

Oct 2022
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VP/Other Executive

People and Knowledge

Chartis Group has a strong bench of people. I have been impressed with the people that they have...

Oct 2022
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CMO

Project Results

We wouldn't have gotten our project approved and established without Chartis Group. From a strategy...

Oct 2022
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CMO

People and Knowledge

I would tell a peer that Chartis Group is a very competent firm. They have a deep network and a lot...

Oct 2022
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VP/Other Executive

Tools and Methodology

Chartis Group’s method of delivery and communication really spoke to each of the stakeholders we had...

Oct 2022
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VP/Other Executive

ROI and Cost

We have received our money’s worth with Chartis Group. Their price was significantly higher than the...

Oct 2022
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VP/Other Executive

People and Knowledge

All of the consultants that we worked with were very professional and very engaged. They challenged...

Oct 2022
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VP/Other Executive

ROI and Cost

Chartis Group is very seasoned and has great analytic performance, good project management, and...

Oct 2022
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VP/Other Executive

Relationship

There could be a bit more active senior-level engagement. I think the executive involvement was...

Oct 2022
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VP/Other Executive

Tools and Methodology

I could definitely recommend Chartis Group without reservation. The firm did a really nice job. The...

Oct 2022
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VP/Other Executive

Relationship

Something that is probably a little bit of a ding to the firm is that the firm wasn’t as familiar...

Oct 2022
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VP/Other Executive

Relationship

Chartis Group’s analysis and support were just terrific. And the firm was very communicative and...

Oct 2022
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CMO

ROI and Cost

I am unsatisfied in terms of receiving my money’s worth, and that is due in part to the nature of...

Oct 2022
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CMO

Relationship

The only thing that was sometimes challenging was some turnover at the consultant level during the...

Oct 2022
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CIO

Project Results

Chartis Group met but didn’t exceed our expectations. Their final report consisted of many slides,...

Oct 2022
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CIO

Tools and Methodology

The firm could have done a better job at making the overall executive summary higher quality....

Oct 2022
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CIO

People and Knowledge

Chartis Group’s methodology, the information we gleaned from the project, and the firm's working...

Oct 2022
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CIO

Relationship

Chartis Group had a great executive presence. If I had any concerns, there were multiple people I...

Oct 2022
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VP/Other Executive

People and Knowledge

The consultants are very engaged, personal, and responsive. I enjoy working with them.

Oct 2022
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VP/Other Executive

Relationship

I would definitely recommend Chartis Group. The leadership has been very engaged and available. The...

Oct 2022
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VP/Other Executive

Relationship

This is my first time working with Chartis Group, and I feel like they truly listen to our concerns....

Oct 2022
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VP/Other Executive

ROI and Cost

Up to this point, Chartis Group hasn’t charged for anything extra. We are not done with the project,...

Oct 2022
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VP/Other Executive

Project Results

Chartis Group met my expectations, and we had high expectations. The firm delivered on what they...

Oct 2022
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CIO

ROI and Cost

Chartis Group is pricey. They are more expensive than any other firm I have used. We tried to...

Oct 2022
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Director

People and Knowledge

One of the partners from Chartis Group is highly respected in our organization. That person does a...

Oct 2022
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Director

Relationship

I was very impressed by how the Chartis Group consultants worked as a unit. The left hand and the...

Oct 2022
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Director

Project Results

We have seen improvements in certain metrics for the teams that are implementing changes. Chartis...

Oct 2022
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Director

Tools and Methodology

There have been some things that we haven’t necessarily been able to get off the ground. We can only...

Oct 2022
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Director

ROI and Cost

Chartis Group is wholeheartedly worth our investment, and they avoid charging us for our little...

Oct 2022
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VP/Other Executive

Tools and Methodology

Chartis Group took our idea over and worked many tireless hours with our IT team to create our...

Oct 2022
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Director

People and Knowledge

Chartis Group spent a lot of time assessing our pain points. They took time to understand our unique...

Oct 2022
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Director

Tools and Methodology

One of our partners from Chartis Group proved that they have done similar projects in multiple...

Oct 2022
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Director

Lessons Learned

Any execution issues weren’t due to a lack of ability on the firm’s side but were more due to the...

Oct 2022
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Director

Relationship

I have never seen such an involved and committed group of senior-level consultants. We have had a...

Oct 2022
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VP/Other Executive

Project Results

We wanted to have a solid partner beside us as we redid some of our financial programs and went...

Oct 2022
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VP/Other Executive

ROI and Cost

The pricing was up front. There was no scope for charging for every little thing because we wrote...

Oct 2022
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VP/Other Executive

People and Knowledge

Chartis Group’s strength is that they are extremely knowledgeable, and they bring absolutely correct...

Oct 2022
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VP/Other Executive

Win/Loss - Why they were selected (by current clients)

We went with Chartis Group because everyone on our executive team thought Chartis Group was the best...

Oct 2022
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CIO

Tools and Methodology

We expected a little more collaboration from the firm. We would suggest things to the firm, and they...

Oct 2022
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CIO

Relationship

The executives from Chartis Group that worked with us stayed out in front of the project the whole...

Oct 2022
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CIO

Project Results

The firm delivered in every category. The partnership was collaborative. We had to push the pile,...

Oct 2022
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Director

Project Results

Digital Transformation Consulting is still a somewhat new space. The firm had good knowledge of the...

Oct 2022
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Director

People and Knowledge

Chartis Group did a lot of things well. They were easy to work with, and I liked that.

Oct 2022
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Director

Relationship

One executive from Chartis Group had the most strategic ability of the group, and the other people...

Oct 2022
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Director

Tools and Methodology

The firm met but didn’t exceed our expectations. They had a person that left, and that didn't help....

Oct 2022
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Manager

Relationship

A huge part of what differentiates Chartis Group from other firms is that Chartis Group is part of...

Apr 2022
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Manager

Tools and Methodology

Chartis Group helped us to organize our teams to better work in an academic environment. Members of...

Apr 2022
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Manager

Project Results

The consultant from Chartis Group that has worked with us on several projects has been great. That...

Apr 2022
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Manager

People and Knowledge

We have been very fortunate with the people we work with from Chartis Group. They are professional...

Apr 2022
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Manager

Tools and Methodology

I am impressed by how Chartis Group can help manage our staff better than we can ourselves. We...

Apr 2022
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