Ciox Health Outsourced Coding
Filtered view: All

Subject Expert
Mac Boyter
Research Director
KLAS Research Director - Mac Boyter
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Manager

Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship

We are looking to end our relationship with Ciox Health. They made some quite extensive errors....

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Relationship, Relationship

I would cautiously recommend Ciox Health. We have a good relationship with our representative. We...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Relationship, Relationship

Ciox Health’s strength is that they have qualified staff to do the work. They have been pretty...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Relationship, Relationship

Ciox Health’s process with our organization has improved over time, and now we have things together,...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Services, Services, Services

Ciox Health’s coders are accurate, dependable, and very qualified. They understand how to code...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Services

The turnaround time could be a little quicker; right now, the time is within 24–48 hours for the...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Relationship, Relationship

Ciox Health runs a very tight ship. Their management team is very responsive and strategic. The team...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Relationship, Relationship, Operations, Operations, Operations

The firm was on top of getting everything set up for us. Ciox Health worked with us to get...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Relationship, Relationship

We would like to see a little more structure from Ciox Health to keep the coders on task. The firm...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Services, Services, Services

Ciox Health should be more on top of the criteria of how our coding works, especially when we give...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Relationship, Relationship

When someone at the firm can’t do something for us, that person goes to the next person and then the...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Relationship, Relationship

We have in our contract that Ciox Health can supply contract coders as the need arises. We have had...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Relationship, Relationship

We like that Ciox Health makes sure they have the right coders that are suited for our facility....

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Relationship, Relationship, Operations, Operations, Operations

We are pretty well staffed through Ciox Health when we need it. Ciox Health provides not only coders...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value, Value

I have been very happy with Ciox Health’s coder. The quality is very good. I tend to think...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Relationship

I am very pleased with the people that I work with at Ciox Health. They are very responsive. Their...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Relationship, Services, Services

The coders that we have used from Ciox Health have been very knowledgeable. They have had very good...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Services

When we get a DRG adjustment on a case and Ciox Health looked at the case after our coder did, Ciox...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Services, Services

Ciox Health is buying up small companies, and Ciox Health has swayed away from the release of...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Services

Ciox Health’s coders typically meet my needs and very rarely defer from the schedule.

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

My suggestion to Ciox Health would be to make sure that they keep up with their quality auditing. I...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

I have worked with a lot of different companies through the years, but I have been lucky with Ciox...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations

One of the things that Ciox Health does that I think is very helpful is provide free educational...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

We have had people from Ciox Health that haven't worked out, and when there is coder turnover,...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Value

Ciox Health is quick to backfill resources without additional charges. Overall, Ciox Health has...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Services

Ciox Health could do better with matching up the right coder with the right account. Also, it is so...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Services

Ciox Health’s coders need to meet productivity and accuracy standards. The firm does a good job of...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

Consultants charge an obnoxious amount of money. However, Ciox Health is fair in the marketplace.

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I have been on calls with some of Ciox Health’s leaders, and they know what is going on with coding....

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

Ciox Health is fair. They are not just giving us coders; they are giving us their best. That is what...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Services

One thing Ciox Health could do better is to find more coders. It is hard to fill coding positions,...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Ciox Health is a good partner. They listen to what our needs are, and they help us come up with...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

We like the quality of the people that the firm has on our account. We test the coders before they...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

We have had very little turnover, and the turnover has been because Ciox Health does a lot of...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

Ciox Health should offer more education on the topics they know are targeted, such as malnutrition,...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The firm has been helpful to us. We have had a long-term relationship with the firm, so we have had...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The firm’s management knows what we need and knows our expectations. And the firm works very...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

There is a coder shortage, so we have reached out to different companies, including Ciox Health, to...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

Ciox Health matches our productivity, and the cost is based on charts completed, so however much we...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Services

I would highly recommend Ciox Health. If I am clear in my communication to Ciox Health, like if we...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

We have always had a great relationship with Ciox Health. We have scheduled calls. For communication...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The last few people we had from Ciox Health didn't produce very good quality. I felt like they were...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Ciox Health is very communicative. If I need something, they are always willing to help. I have...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
Related Articles