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Ciox Health Outsourced Coding
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Outsourced Coding 2023: Which Firms Best Meet Client Needs in a Changing Economic Landscape?
Outsourced Coding 2023:
Which Firms Best Meet Client Needs in a Changing Economic Landscape?
June 2023
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User Commentary

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Manager

Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship

We are looking to end our relationship with Ciox Health. They made some quite extensive errors....

Aug 2023
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Manager

Relationship, Relationship, Relationship

I would cautiously recommend Ciox Health. We have a good relationship with our representative. We...

Aug 2023
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Director

Relationship, Relationship, Relationship

Ciox Health’s strength is that they have qualified staff to do the work. They have been pretty...

Aug 2023
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Director

Relationship, Relationship, Relationship

Ciox Health’s process with our organization has improved over time, and now we have things together,...

Aug 2023
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Director

Services, Services, Services

Ciox Health’s coders are accurate, dependable, and very qualified. They understand how to code...

Jul 2023
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Director

Relationship, Services

The turnaround time could be a little quicker; right now, the time is within 24–48 hours for the...

Jul 2023
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Director

Relationship, Relationship, Relationship

Ciox Health runs a very tight ship. Their management team is very responsive and strategic. The team...

Jul 2023
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Manager

Relationship, Relationship, Relationship, Operations, Operations, Operations

The firm was on top of getting everything set up for us. Ciox Health worked with us to get...

Jul 2023
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Manager

Relationship, Relationship, Relationship

We would like to see a little more structure from Ciox Health to keep the coders on task. The firm...

Jul 2023
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(0)
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Manager

Services, Services, Services

Ciox Health should be more on top of the criteria of how our coding works, especially when we give...

Jul 2023
||
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Manager

Relationship, Relationship, Relationship

When someone at the firm can’t do something for us, that person goes to the next person and then the...

Jul 2023
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Director

Relationship, Relationship, Relationship

We have in our contract that Ciox Health can supply contract coders as the need arises. We have had...

May 2023
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Director

Relationship, Relationship, Relationship

We like that Ciox Health makes sure they have the right coders that are suited for our facility....

May 2023
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Director

Relationship, Relationship, Relationship, Operations, Operations, Operations

We are pretty well staffed through Ciox Health when we need it. Ciox Health provides not only coders...

May 2023
||
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Manager

Value, Value

I have been very happy with Ciox Health’s coder. The quality is very good. I tend to think...

May 2023
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Manager

Relationship, Relationship

I am very pleased with the people that I work with at Ciox Health. They are very responsive. Their...

May 2023
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Manager

Relationship, Relationship, Services, Services

The coders that we have used from Ciox Health have been very knowledgeable. They have had very good...

May 2023
||
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Director

Services

When we get a DRG adjustment on a case and Ciox Health looked at the case after our coder did, Ciox...

Apr 2023
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Director

Services, Services

Ciox Health is buying up small companies, and Ciox Health has swayed away from the release of...

Apr 2023
||
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Manager

Relationship, Services

Ciox Health’s coders typically meet my needs and very rarely defer from the schedule.

Mar 2023
||
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Manager

Relationship

My suggestion to Ciox Health would be to make sure that they keep up with their quality auditing. I...

Mar 2023
||
(0)
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Manager

Relationship

I have worked with a lot of different companies through the years, but I have been lucky with Ciox...

Mar 2023
||
(0)
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Manager

Relationship, Operations

One of the things that Ciox Health does that I think is very helpful is provide free educational...

Mar 2023
||
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Manager

Relationship

We have had people from Ciox Health that haven't worked out, and when there is coder turnover,...

Mar 2023
||
(0)
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Director

Relationship, Value

Ciox Health is quick to backfill resources without additional charges. Overall, Ciox Health has...

Mar 2023
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Director

Relationship, Services

Ciox Health could do better with matching up the right coder with the right account. Also, it is so...

Mar 2023
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(0)
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Director

Relationship, Services

Ciox Health’s coders need to meet productivity and accuracy standards. The firm does a good job of...

Mar 2023
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Director

Value

Consultants charge an obnoxious amount of money. However, Ciox Health is fair in the marketplace.

Mar 2023
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Director

Relationship

I have been on calls with some of Ciox Health’s leaders, and they know what is going on with coding....

Mar 2023
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Director

Value

Ciox Health is fair. They are not just giving us coders; they are giving us their best. That is what...

Mar 2023
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(0)
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Manager

Relationship, Services

One thing Ciox Health could do better is to find more coders. It is hard to fill coding positions,...

Mar 2023
||
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Manager

Relationship

Ciox Health is a good partner. They listen to what our needs are, and they help us come up with...

Mar 2023
||
(0)
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Manager

Relationship

We like the quality of the people that the firm has on our account. We test the coders before they...

Mar 2023
||
(0)
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Director

Relationship

We have had very little turnover, and the turnover has been because Ciox Health does a lot of...

Mar 2023
||
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Director

Operations

Ciox Health should offer more education on the topics they know are targeted, such as malnutrition,...

Mar 2023
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Manager

Relationship

The firm has been helpful to us. We have had a long-term relationship with the firm, so we have had...

Mar 2023
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Manager

Relationship

The firm’s management knows what we need and knows our expectations. And the firm works very...

Mar 2023
||
(0)
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Director

Relationship, Operations

There is a coder shortage, so we have reached out to different companies, including Ciox Health, to...

Jan 2023
||
(0)
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Director

Value

Ciox Health matches our productivity, and the cost is based on charts completed, so however much we...

Jan 2023
||
(0)
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Director

Relationship, Services

I would highly recommend Ciox Health. If I am clear in my communication to Ciox Health, like if we...

Jan 2023
||
(0)
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Manager

Relationship

We have always had a great relationship with Ciox Health. We have scheduled calls. For communication...

Jan 2023
||
(0)
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Manager

Relationship

The last few people we had from Ciox Health didn't produce very good quality. I felt like they were...

Nov 2022
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(0)
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Manager

Relationship

Ciox Health is very communicative. If I need something, they are always willing to help. I have...

Nov 2022
||
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