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VIDA (Non-US) (Mostly Saudi Arabia)
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Everton Santos
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KLAS Research Director - Everton Santos
 
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User Commentary

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Director

I want to thank all of the VIDA team and the whole Cloud Solutions team for bringing us this very...

Jun 2021
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Director

The Cloud Solutions team works nicely and very hard. They stand up with us, and they keep their promises....

Jun 2021
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(0)
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Director

Since the go-live, we have been going through additional training to reinforce what people have...

Jun 2021
||
(0)
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Director

I do not think VIDA meets our needs as a public hospital. There are many technical mistakes. We are...

Jun 2021
||
(0)
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Director

We need to change the scheme according to the regulations in Saudi Arabia. The product is not...

Jun 2021
||
(0)
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Director

We can't get census data in VIDA. It is difficult to get certain patient demographic information to...

Jun 2021
||
(0)
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Director

We would like the user interface to be more consistent. One time, a button may be blue, and another...

Jun 2021
||
(0)
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Manager

In some of our departments, we have to write medical reports by hand and then computerize them. Our...

May 2021
||
(0)
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Manager

There are times when our standard tests should be controlled tests. In VIDA, we cannot change the...

May 2021
||
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Manager

VIDA's functionality is excellent. We received good training and good superusers from the vendor. I...

May 2021
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Physician

Before VIDA, the hospital was totally using paper. The transition was really good. It was a change...

May 2021
||
(0)
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Physician

VIDA is a really easy-to-use system. Even the new staff can learn it in two days. The dashboard for...

May 2021
||
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Physician

We sometimes still have to write medical reports by hand for military patients. We do domination,...

May 2021
||
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Physician

There is a problem with printing the reports from VIDA. The ultrasound report is sometimes printed...

May 2021
||
(0)
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Physician

Cloud Solutions answers me every time I ask for anything or have any problem. I contact them, and...

May 2021
||
(0)
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Physician

Cloud Solutions had a really good training. They did training on-site first by dividing us into...

May 2021
||
(0)
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Director

Cloud Solutions has been very helpful in training us. Before VIDA, we were using a paper system, and...

May 2021
||
(0)
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Director

VIDA is slow sometimes, but other times, it is fine. I need the system to be faster. Sometimes the...

May 2021
||
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Director

I don’t think the length of training we had on VIDA was enough because we weren’t using a system...

May 2021
||
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Director

The quality of support was perfect in the beginning. Cloud Solutions was covering more than 20 hours...

May 2021
||
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