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VIDA (Non-US) (Mostly Saudi Arabia) Comments
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Commentary Summary
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User Commentary
Director
I want to thank all of the VIDA team and the whole Cloud Solutions team for bringing us this very...
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Director
The Cloud Solutions team works nicely and very hard. They stand up with us, and they keep their promises....
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Director
Since the go-live, we have been going through additional training to reinforce what people have...
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Director
I do not think VIDA meets our needs as a public hospital. There are many technical mistakes. We are...
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Director
We need to change the scheme according to the regulations in Saudi Arabia. The product is not...
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Director
We can't get census data in VIDA. It is difficult to get certain patient demographic information to...
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Director
We would like the user interface to be more consistent. One time, a button may be blue, and another...
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Manager
In some of our departments, we have to write medical reports by hand and then computerize them. Our...
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Manager
There are times when our standard tests should be controlled tests. In VIDA, we cannot change the...
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Manager
VIDA's functionality is excellent. We received good training and good superusers from the vendor. I...
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Physician
Before VIDA, the hospital was totally using paper. The transition was really good. It was a change...
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Physician
VIDA is a really easy-to-use system. Even the new staff can learn it in two days. The dashboard for...
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Physician
We sometimes still have to write medical reports by hand for military patients. We do domination,...
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Physician
There is a problem with printing the reports from VIDA. The ultrasound report is sometimes printed...
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Physician
Cloud Solutions answers me every time I ask for anything or have any problem. I contact them, and...
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Physician
Cloud Solutions had a really good training. They did training on-site first by dividing us into...
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Director
Cloud Solutions has been very helpful in training us. Before VIDA, we were using a paper system, and...
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Director
VIDA is slow sometimes, but other times, it is fine. I need the system to be faster. Sometimes the...
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Director
I don’t think the length of training we had on VIDA was enough because we weren’t using a system...
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Director
The quality of support was perfect in the beginning. Cloud Solutions was covering more than 20 hours...
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