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R1 Government Reimbursement Services Commentary
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Subject Expert
Mollie Hunt
Research Director
KLAS Research Director - Mollie Hunt
 
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User Commentary

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Manager

Relationship

The firm makes everything easy to follow. In our world, we need documentation, so they supply the...

Mar 2024
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Manager

Relationship, Services

With the work that the firm is doing, there are regulations they have to follow. It is not like we...

Mar 2024
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Manager

Relationship

R1 purchased Cloudmed, and we are still meeting with the firm regularly, so there has been no change...

Mar 2024
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Manager

Relationship, Services

The firm provides great feedback when they do work for us. For example, with Medicare bad debt,...

Mar 2024
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Analyst/Coordinator

Loyalty, Relationship

We put together a list of items that we wanted to accomplish for our DSH project. We also were...

Mar 2024
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Analyst/Coordinator

Services

There could be some hiccups along the way, but they are usually so minor that R1 can fix them within...

Mar 2024
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Analyst/Coordinator

Relationship

We would purchase from R1 again if the services stay the same and remain within the team. If the...

Mar 2024
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Analyst/Coordinator

Value

R1 does not charge for everything. If we have questions or if they come up with something, they...

Mar 2024
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Analyst/Coordinator

Relationship

We are really happy with the firm's service, attention to detail, and everything. We are not rushing...

Mar 2024
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Analyst/Coordinator

Relationship

I believe I would buy from R1 again. We have an established relationship, and we have been pretty...

Mar 2024
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Analyst/Coordinator

Relationship, Services

Some of R1’s representatives seem to always have their encryption turned on when they are emailing...

Mar 2024
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Analyst/Coordinator

Relationship, Services

An awful lot of the nature of R1’s work is they take our data, work their magic on it, and come back...

Mar 2024
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Director

Value, Value

R1’s price was competitive with firms that were not full service. With those other firms, we would...

Dec 2023
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Director

Relationship, Relationship

There could be a bit more communication from the firm. They are a very conservative firm, and their...

Dec 2023
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Director

Relationship, Relationship

The full service is a huge thing, and I don't know of other companies besides R1 that provide the...

Dec 2023
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Director

Relationship, Relationship, Operations, Operations

I wish R1 would communicate the results sooner. When we had our project completed, everything was...

Dec 2023
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VP/Other Executive

Services, Services

R1 may be more risk averse than other firms. They really get down to the last thing, and that thing...

Nov 2023
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VP/Other Executive

Operations, Services

Quite a bit of stuff with R1’s services, like zero pay, is still on spreadsheets. I don’t know...

Nov 2023
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VP/Other Executive

Relationship, Relationship

R1 does a really good job on government services. There is still a lot of stuff that we have to...

Nov 2023
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Director

Relationship, Relationship, Services, Services

I have dealt with a lot of companies, and Cloudmed is the top of the crop compared to any other...

Nov 2023
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Director

Relationship, Relationship

Everybody at the firm is so accessible. The biggest strength of the firm’s service is that their...

Nov 2023
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VP/Other Executive

Loyalty, Relationship

The first outcome I expected from the firm was to get the reimbursement that we could get in a...

Oct 2023
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VP/Other Executive

Relationship, Services

The firm has been really great with merging things to R1. They have made sure we haven't lost the...

Oct 2023
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Manager

Relationship, Relationship, Operations, Operations

This project could be very painful on my end with limited staff, but Cloudmed does a great job with...

Oct 2023
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Manager

Relationship, Relationship, Operations, Operations

At some point, having in-person meetings just with the executives would help. Everything we do is...

Oct 2023
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Director

Relationship, Services

We have requested some reopenings on certain reviews, and those reviews are still in process....

Sep 2023
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Director

Relationship

Cloudmed does an excellent job of meeting our expectations, and the firm assists with the audit work...

Sep 2023
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Director

Relationship, Relationship, Relationship

One of Cloudmed’s strengths is turning around deliverables in a timely manner. They do a good job.

Jun 2023
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Director

Relationship

In the beginning, Cloudmed didn't get back to us promptly to get the contract set up, and it took a...

Jun 2023
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Manager

Relationship, Relationship, Relationship

Cloudmed is great; they do good work, and anybody I speak to is able to respond to my questions...

Jun 2023
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Manager

Relationship, Relationship, Relationship, Services, Services, Services

Cloudmed’s people are experts at data mining and understanding issues at an individual patient...

Jun 2023
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Manager

Value, Value, Value

We have been on a pretty good contract price with Cloudmed.

Jun 2023
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Manager

Relationship, Relationship, Relationship

We have a great relationship with Cloudmed. Cloudmed provides what we ask them to do and gives us...

May 2023
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Manager

Relationship, Relationship, Relationship

Cloudmed is amazing. We have been working with some of the Cloudmed people for years, so I would...

May 2023
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Manager

Relationship, Relationship, Relationship, Operations, Operations, Operations

The only reason I am not fully satisfied with the firm overall is that some things have been a...

May 2023
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Manager

Relationship, Relationship, Relationship, Relationship

I have a personal relationship with the firm’s top executives. I know a lot of the people there, and...

May 2023
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Manager

Relationship, Relationship, Relationship, Relationship

Cloudmed is very pleasant to work with. They are very knowledgeable, and the projects have gone...

May 2023
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Manager

Relationship, Relationship, Operations, Operations, Operations, Operations, Services, Services, Services, Services

The firm is doing what they can, but it would be helpful if they had more updates on the status of...

May 2023
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