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Cloudmed Revenue Integrity/Underpayment Services (Triage) Comments
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KLAS Research Director - Boyd Stewart
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Director

Cloudmed is the bane of my existence. My boss loves them because any accounts that they close and...

Mar 2021
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Director

I don't get out of bed for less than 10 million dollars. Cloudmed has been working for us for years...

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Director

We had a representative from Cloudmed who I told to email me every time that person emailed one of...

Mar 2021
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Director

I am totally disgusted with Cloudmed. We receive executive involvement from the firm, but the...

Mar 2021
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VP/Other Executive

Cloudmed continues to refine their service offerings. In the years that I have been working with...

Mar 2021
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VP/Other Executive

One thing that I want to continue to work with vendors on is education on how we can improve so that...

Mar 2021
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VP/Other Executive

Before Revint and Triage merged to become Cloudmed, the vendor reached out to us and told us when...

Feb 2021
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VP/Other Executive

The cost structure is a little high. If I changed vendors, we could get a lower cost structure, but...

Feb 2021
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VP/Other Executive

When I meet with Triage, I make sure that I go through each one of my failure points and go upstream...

Feb 2021
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VP/Other Executive

Triage does well. I got to a point where my recoveries with another vendor were costing me more than...

Feb 2021
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VP/Other Executive

Triage's work is kind of a black box; it is more proprietary. Triage runs some pretty extensive...

Feb 2021
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VP/Other Executive

Triage Consulting Group has delivered more than they said they thought they could do. That project...

Jan 2021
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VP/Other Executive

One of the vendor's senior people that we have worked with for years is always attentive and is...

Jan 2021
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VP/Other Executive

Cloudmed continues to do a great job for us. We have an ongoing relationship with them, and we...

Jan 2021
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Director

I would 100% go with Cloudmed again. They have been extremely effective in doing zero balance...

Jan 2021
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CFO

I have always had just a tremendous amount of respect for Cloudmed. The new folks that they bring in...

Dec 2020
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Director

COVID-19 really didn't impact the work that the vendor did for us. The vendor's general service had...

Dec 2020
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Director

I would like the vendor to be more proactive and have more routine conversations with us. Sometimes...

Dec 2020
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Director

We had really great results with the vendor at the beginning of our engagement. The vendor has...

Dec 2020
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Director

Things with the vendor are going well. Triage Consulting Group has the ability to find a lot of...

Dec 2020
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Director

The person from Triage who led our group was present in every meeting. At one point, the person came...

Dec 2020
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Director

Part of the process is that Triage gives us a list of things that are quick-hit items that we would...

Dec 2020
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Director

We are not nervous about the acquisition. Triage gave us a heads up when they were able and assured...

Dec 2020
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Director

What the vendor does for us is very specific. But they are extremely good at it, and we have had a...

Dec 2020
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Director

I had no idea the vendor was being called Cloudmed. I knew Triage Consulting Group was acquired, but...

Dec 2020
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Director

Throughout COVID-19, we haven’t seen any changes in the quality of Cloudmed's support and service. I...

Dec 2020
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Director

Cloudmed is a tactical vendor; they aren't necessarily a strategic one.

Dec 2020
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Director

I have been very impressed with Triage. The overall performance reporting is very detailed and...

Dec 2020
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Director

It is too early to tell whether the acquisition impacted the vendor's performance. All of Triage's...

Dec 2020
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Director

The vendor avoids charging us for every little thing. Triage works on contingency rates. They get a...

Dec 2020
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Director

We have worked with Triage for many years. They are a great company. I don't have anything bad to...

Dec 2020
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Director

Triage's executive involvement is very good. Our representative is a partner to us. That person has...

Dec 2020
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Director

The vendor definitely drives tangible outcomes with the services they provide. They are very good at...

Dec 2020
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Director

The vendor's fees are a little on the high end. We could get similar services from other vendors for...

Dec 2020
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VP/Other Executive

The vendor charges us for everything, but we get what we pay for. Triage has worked with us to bring...

Dec 2020
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VP/Other Executive

If the vendor finds something that we are doing wrong, they tell us so we can fix it moving forward....

Dec 2020
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VP/Other Executive

I love the vendor's approach to hiring. All of their people seem to be under 30 years old, but they...

Dec 2020
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VP/Other Executive

There is always something new in healthcare. If we were in a static business, the vendor would work...

Dec 2020
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VP/Other Executive

We are in a rhythm with the vendor. They do a batch from a prior year, and then we meet with them...

Dec 2020
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VP/Other Executive

I was initially reluctant to engage with Triage. I had worked with similar companies before, and...

Dec 2020
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Director

We were very impressed with the vendor. Cloudmed's folks are always professional and nice. They...

Dec 2020
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Director

During the COVID-19 pandemic, Cloudmed really tried to understand the changes, trends, and volumes...

Dec 2020
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Director

Cloudmed's findings yield returns for us. We have received a good ROI. The vendor's strength has...

Dec 2020
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Director

We are looking forward to what is coming with the vendor's merger with Revint. It might be a little...

Dec 2020
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Director

The one thing that is a little bit of an inconvenience is that the Cloudmed folks who do the actual,...

Dec 2020
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Director

Cloudmed's people are way better than any other vendor's people that I have worked with. Cloudmed's...

Dec 2020
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Director

One of Cloudmed's biggest strengths is that they will show us how to prevent things, even if doing...

Dec 2020
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Director

Some of Cloudmed's executives used to show up to see us in person. Now, the vendor's model has...

Dec 2020
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Director

Not only does Cloudmed produce better outcomes than anyone else, they are also really good at...

Dec 2020
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Director

I would recommend the vendor to others. I think this vendor is the best. I am really concerned about...

Dec 2020
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VP/Other Executive

In the realm of underpayments, Cloudmed is higher on the contingency, but they are looking at...

Dec 2020
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VP/Other Executive

Everyone at Cloudmed, from the associates up to the principal, are all really bright. I think they...

Dec 2020
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VP/Other Executive

When CloudMed acquired Revint and Triage, they were really good about proactively reaching out and...

Dec 2020
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Director

Triage Consulting Group has excellent communication and response times and also has thorough,...

Dec 2020
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Director

Triage Consulting Group has a very high collecting fee. Even though they do a great job, they are...

Dec 2020
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Director

Triage Consulting Group's staff members are all college-educated, consultant-type professionals. The...

Dec 2020
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VP/Other Executive

We have regular meetings with Cloudmed to get updates and reports. They provide data to us through...

Dec 2020
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VP/Other Executive

We wouldn’t be working with Cloudmed for as long as we have if we didn’t have some type of...

Dec 2020
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VP/Other Executive

Cloudmed does everything well. I don't have any issue with them. I have known the company for a very...

Dec 2020
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VP/Other Executive

We really want to do the work ourselves. We want to build out and leverage the functionality that...

Dec 2020
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VP/Other Executive

The quality of Cloudmed’s staff members is excellent. I have hired several of them. One of the...

Dec 2020
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VP/Other Executive

Cloudmed has a vast amount of knowledge and a vast number of contacts. The vendor is able to narrow...

Dec 2020
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VP/Other Executive

We have standard, periodic involvement from the vendor. They have taken some extra steps since...

Dec 2020
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Director

I don't have a lot of contact with Cloudmed's executives, but our vendor contact does a really good...

Dec 2020
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Director

I hired Cloudmed to make sure we aren't leaving money on the table. They haven't found much money on...

Dec 2020
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Director

Cloudmed communicates really well and reports their findings in a timely manner. They don't disrupt...

Dec 2020
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Manager

I have worked with Triage Consulting Group for quite some time. We have an amazing partnership with...

Dec 2020
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Manager

Triage Consulting Group is somewhat old school, and a lot of our work with them is done via...

Dec 2020
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Manager

I hired Triage because I met with some of the principal people in the past, and I liked what Triage...

Dec 2020
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Manager

Without a doubt, the vendor is a great partner. We have a strong relationship. The executives are on...

Dec 2020
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VP/Other Executive

The vendor is minimally intrusive. They don't come in and take over. They are also accessible. At...

Dec 2020
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VP/Other Executive

The vendor can find a lot of opportunities for users who have complex contracts that depend on how...

Dec 2020
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VP/Other Executive

Triage is more expensive than other vendors. Triage gives us the data and information to plug holes...

Dec 2020
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VP/Other Executive

The vendor could be cheaper, but they do a great job. We work really well with them. They have...

Dec 2020
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VP/Other Executive

We have kind of a manual process with Cloudmed; they are tagging accounts that indicate they are...

Nov 2020
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VP/Other Executive

Compared to the other vendor I worked with in the past, our experience with Cloudmed has been night...

Nov 2020
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Director

Cloudmed takes a file of paid accounts and looks to see whether there is any additional...

Nov 2020
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Director

I would say Cloudmed avoids charging for every little thing because we pay by collection. Cloudmed...

Nov 2020
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Director

Cloudmed exceeds our expectations to the best of their ability. Just looking at what they return,...

Nov 2020
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Director

We have so many things cleaned up now that Triage Consulting Group has moved away from just looking...

Nov 2020
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Director

Triage Consulting Group is an absolute pleasure to work with. They are very courteous and polite,...

Nov 2020
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Director

There is only one thing I would do differently. Because of the way Triage Consulting Group got paid,...

Nov 2020
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VP/Other Executive

We give Triage Consulting Group our computer files, and they do great data extraction. They make...

Nov 2020
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VP/Other Executive

The representatives we work with at Triage Consulting Group are all younger than me and super smart....

Nov 2020
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VP/Other Executive

One thing I love about Triage Consulting Group is that when we have legal cases that are still being...

Nov 2020
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VP/Other Executive

One thing Triage Consulting Group does that I have asked them to change is to update our 835 and 837...

Nov 2020
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VP/Other Executive

In the past, we had an underpayment vendor in place, but they were underperforming quite a bit. We...

Nov 2020
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VP/Other Executive

I have worked with other underpayment vendors in the past that required my team to do a lot of work....

Nov 2020
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VP/Other Executive

I don’t think there is anything that Triage Consulting Group could improve, but getting the initial...

Nov 2020
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VP/Other Executive

Doing underpayments is more or less a commodity at this point in time. But within that realm, Triage...

Nov 2020
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Director

Triage Consulting Group is a very valuable partner of ours. Their biggest strengths are their...

Nov 2020
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VP/Other Executive

The vendor identifies errors and pursues those with the payers. They are absolutely phenomenal at...

Nov 2020
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CFO

We keep sending Triage Consulting Group information, so we like their performance. Triage Consulting...

Nov 2020
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CFO

I would like Triage Consulting Group to charge me a little bit less, but the rates are market competitive....

Nov 2020
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Manager

The vendor merged not long ago with Revint to form Cloudmed, and I think that will be positive. We...

Nov 2020
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Manager

The vendor is looking at our missed revenue opportunities, and they are doing extremely well. The...

Nov 2020
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Manager

I can't think of anything off the bat for the vendor to improve. What they are doing for us is...

Nov 2020
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VP/Other Executive

The vendor gives us a really good feedback process by hospital that tells us what we missed. The...

Nov 2020
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VP/Other Executive

The vendor does well with driving tangible outcomes. The work they go after is strong. I am very...

Nov 2020
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Director

The vendor is doing an underpay review on closed accounts. They put the accounts through their...

Nov 2020
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Director

Over the years, the contracts have become more complex. Even in looking at our own internal accuracy...

Nov 2020
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Director

I believe that because the vendor has such a broad client base across the United States, they get to...

Nov 2020
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Director

We implemented Triage Consulting Group very quickly and easily. The vendor has a lot of Epic...

Nov 2020
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Director

The work with the vendor has been in setting up the process or workflow. The vendor identifies the...

Nov 2020
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Director

I really don't know whether support through the COVID-19 crisis applies for Triage Consulting Group...

Nov 2020
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Director

The vendor identifies specific issues with specific payers exceedingly well. When we meet with the...

Nov 2020
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VP/Other Executive

Triage Consulting Group delivers, and they work closely with my team. They try very hard not to...

Oct 2020
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VP/Other Executive

I like the integrity of the company. We see a significant ROI. The vendor has been a terrific...

Sep 2020
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VP/Other Executive

The vendor has high-quality consultants because of the way they recruit employees; they go after the...

Sep 2020
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