Cloudmed Revenue Integrity/Underpayment Services
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Mollie Hunt
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Director

When Cloudmed was Triage, they were awesome at training us and building edits to catch future...

Jan 2022
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Director

Something Cloudmed can work on is their assessment of Triage's way of relating to the client in...

Jan 2022
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Director

Cloudmed will find a needle in a haystack. The firm is very good at finding underpayments. I don't...

Jan 2022
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Manager

Revint delivered on what they set out to do. I think the contract will be renewed and the service...

Jan 2022
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Manager

We set up contingency contracts, so essentially, if we don't get any value, we don't pay the firm...

Jan 2022
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Manager

I haven't dug deep enough into the data, but we were initially having a good return and finding...

Jan 2022
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VP/Other Executive

Cloudmed is different than all our other vendors and firms, and our satisfaction is high.

Jan 2022
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Manager

We didn't feel like we were getting any knowledge transfer from our previous partner. They seemed to...

Jan 2022
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VP/Other Executive

Generally, I don't plan on expanding our contract with Cloudmed more. I was interested in Cloudmed...

Jan 2022
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VP/Other Executive

My view of the firm previously was that they were a trusted partner. Now, under Cloudmed, we have a...

Jan 2022
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VP/Other Executive

Our Cloudmed salesperson is very reactive and is doing a very good job. Our account executive does...

Jan 2022
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VP/Other Executive

Anytime Cloudmed has findings, I see impactful results. Cloudmed has findings and educates our team...

Jan 2022
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VP/Other Executive

There is no executive involvement that I am aware of. The vendor needs to make sure that they are...

Dec 2021
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VP/Other Executive

Cloudmed does a great job of collaborating with our leadership team. Cloudmed sends comprehensive...

Dec 2021
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VP/Other Executive

Cloudmed has a very solid group of people that I have dealt with personally. They are very...

Dec 2021
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VP/Other Executive

There were some delays in our go-live on the front end with Cloudmed. We had some issues with...

Dec 2021
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VP/Other Executive

We have had a really great experience with Cloudmed, but right now, we aren't anywhere near the...

Dec 2021
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VP/Other Executive

If another vendor came by and told me that they could do much better than Cloudmed and could give me...

Dec 2021
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VP/Other Executive

We have had a couple of invoices with incorrect numbers. We have resolved the issues and haven't...

Dec 2021
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VP/Other Executive

If we ever have an issue, I know exactly who to email at Cloudmed, and they pay attention to whether...

Dec 2021
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VP/Other Executive

We are still waiting to see Cloudmed build all the payers into their system. Right now, they are not...

Dec 2021
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VP/Other Executive

We chose to go with Cloudmed because we had a good experience with them in the past. I have learned...

Dec 2021
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Director

Things are going pretty well with Cloudmed. It is beneficial to use them as a primary vendor because...

Dec 2021
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Director

It always seems like Cloudmed is trying to reach out about the next thing to sell. That is probably...

Dec 2021
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Director

Cloudmed is able to think of the next best thing. I know they are continuing to grow the Cloudmed...

Dec 2021
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Director

I don’t know that I have seen specific executive involvement. I see more involvement just from...

Dec 2021
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VP/Other Executive

Cloudmed keeps wanting to talk about different things and offerings that they have. Cloudmed wants...

Dec 2021
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VP/Other Executive

Even with the change in ownership from Triage to Cloudmed, most of the operational folks are still...

Dec 2021
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VP/Other Executive

Cloudmed has historically had a feedback loop. With the expected value and ROI of whatever we are...

Dec 2021
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VP/Other Executive

Cloudmed is doing well. They have a lot going on, so we haven't had any unusual challenges. I wish...

Dec 2021
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VP/Other Executive

The impact of Cloudmed's education and knowledge transfer on our organization's success has depended...

Dec 2021
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VP/Other Executive

As we get better, the product gets more expensive, but Cloudmed works with us on things.

Dec 2021
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VP/Other Executive

We had some things that were missing, and Cloudmed had the technology that allowed us to capture...

Dec 2021
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VP/Other Executive

Cloudmed fits the bill with their strategic ability, but they may not communicate everything to me.

Dec 2021
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VP/Other Executive

I know Triage's name in that they support underpayment. We brought them in as a second placement....

Dec 2021
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VP/Other Executive

After a lot of negotiation with Cloudmed, our current contract does not let the firm nickel-and-dime...

Dec 2021
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Manager

One thing that we had to work with Cloudmed on was getting us certain things. We really had to kind...

Dec 2021
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Manager

We chose Cloudmed because one of our executives had worked with Cloudmed at a previous facility and...

Dec 2021
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Manager

Cloudmed's business model is to rotate people through projects. That isn't a bad thing except then...

Dec 2021
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Manager

The transition from Triage to Cloudmed was very smooth for us. We really like Cloudmed. They do what...

Dec 2021
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Director

Cloudmed wants to do a really good job. They explain the reason behind things. I like that Cloudmed...

Nov 2021
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VP/Other Executive

Cloudmed is a partner because of the transfer of knowledge, reporting elements, and solutions they...

Nov 2021
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Analyst/Coordinator

We are working to standardize on Cloudmed's services. I would use their services again; we have had...

Nov 2021
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Analyst/Coordinator

Cloudmed's support is wonderful. With any issue or question, I can instantly get an answer. The only...

Nov 2021
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Director

Cloudmed has done a really good job for us. They are always on point. They do great reporting. We...

Nov 2021
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Director

We have a lot of meetings with the vendor. Our account person has been phenomenal. They have been...

Nov 2021
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VP/Other Executive

When Triage finds trends, they provide documentation and an action plan for us to use to correct...

Oct 2021
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Analyst/Coordinator

Cloudmed gives us feedback about how we can fix things, so Cloudmed's identifications have gone down...

Oct 2021
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Analyst/Coordinator

Cloudmed is fantastic to work with. They have given us a good rate in the past. Cloudmed is a really...

Oct 2021
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Analyst/Coordinator

We don't have the capability of doing what Cloudmed does, but we should develop the talent in-house...

Oct 2021
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Analyst/Coordinator

Cloudmed charges based on commission. When money lands on a patient's account that Cloudmed touched...

Oct 2021
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Director

So far, we have had a really good experience working with Revint. They are doing some high-dollar...

Sep 2021
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Director

We did not go live with any integration with Revint. They are kind of working within our HIS and are...

Sep 2021
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Director

There isn’t really anything Revint could do to improve. We have been really impressed with their...

Sep 2021
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Director

Cloudmed is an after-the-fact firm, so timing sometimes comes into play when they identify...

Sep 2021
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Director

I deal quite often with the firm’s partner, but with every presentation, Cloudmed's team does the...

Sep 2021
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Director

The tangible outcome we receive through Cloudmed is cash in the door. Cloudmed works on commission,...

Sep 2021
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Director

We have had the firm for a long time. From a partnership perspective, I think that they are great. I...

Sep 2021
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Director

Couldmed has branched into the professional overpayment side, so we have the facility and the...

Sep 2021
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Director

Overall, we have had a very good relationship with Cloudmed. They are basically a zero-balance audit...

Sep 2021
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Director

A lot of firms just take the data that is readily available and do the same thing we would do....

Sep 2021
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Director

The firm’s staff members are all highly educated; they have all graduated from school. They amaze me...

Sep 2021
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Director

We were originally attracted to the firm for their ability to help us with appeals, especially when...

Sep 2021
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Director

Cloudmed performs very well. They constantly stay in touch with us on any issues regarding appeals....

Sep 2021
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Director

Cloudmed constantly wants to improve. Right now, we are trying to automate something, so we don't...

Sep 2021
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VP/Other Executive

Cloudmed does an excellent job of payment validation. They have been instrumental to us. They did...

Aug 2021
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VP/Other Executive

The firm became Cloudmed, but there are still a lot of the same people who have been working with us...

Aug 2021
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VP/Other Executive

My favorite thing about Cloudmed is that they don't compromise our relationship to try to gain more...

Aug 2021
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VP/Other Executive

Our abilities have improved as we have worked with Cloudmed. The firm has generated a large amount...

Aug 2021
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VP/Other Executive

I really like how attentive Cloudmed is. They are genuinely concerned for our well-being. They want...

Aug 2021
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Director

Our contract with Cloudmed was very straightforward. I would use Cloudmed's services again if I...

Aug 2021
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Director

Cloudmed met our expectations, but they didn't exceed them. We used to work with a firm where our...

Aug 2021
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Director

In the past, I discovered that our revenue cycle team was not really taking the reports and trying...

Aug 2021
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Director

Cloudmed has been excellent. They are good at recovering. They are very good at going after the...

Aug 2021
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Director

I don’t think I have ever had any contact with any of Cloudmed’s executives. I feel like I have to...

Aug 2021
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Director

The fees for Cloudmed are pretty high, so I would expect more than just getting our money for the...

Aug 2021
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VP/Other Executive

Triage is expensive. Cloudmed is not a typical outsourcing company, and they are able to get through...

Aug 2021
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VP/Other Executive

Revint is good to work with. They make their services pretty simple and straightforward. Once the...

Jul 2021
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VP/Other Executive

I would like to see at least quarterly updates from the vendor and more executive engagement beyond...

Jul 2021
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VP/Other Executive

I would strongly recommend Cloudmed to my peers. They bring a level of knowledge and execution that...

Jul 2021
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VP/Other Executive

I would like to see more consistency in identifying ways to prioritize work effort and come to...

Jul 2021
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Director

We love Cloudmed. We have a very lucrative partnership. They have become very sophisticated. We have...

Jul 2021
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Director

Cloudmed recovers underpayments for us. They have recovered accounts that we had previously closed....

Jul 2021
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Director

Cloudmed's leadership team and managers are fantastic. In the past, Cloudmed had some younger...

Jul 2021
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Director

I don't know how much room Cloudmed has for strategy, but they are pretty on top of things. The work...

Jul 2021
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Director

Cloudmed has been a good partner, offering assistance anytime that they are asked and doing so...

Jul 2021
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Director

There is nothing I can say that is negative about Cloudmed. They do everything in collaboration with...

Jun 2021
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Director

Cloudmed comes in on a monthly and quarterly basis and tells us what they found and how we can fix...

Jun 2021
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Director

Cloudmed does not charge for every little thing. They have specific contingency rates.

Jun 2021
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Director

Cloudmed has a deep knowledge base. They are pretty good at what they do with their product. I would...

May 2021
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VP/Other Executive

When Cloudmed finds opportunities or recurring issues, they come back to us as a client and say what...

May 2021
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VP/Other Executive

We have been working with Cloudmed for a very long time. We think very highly of them. They are our...

Apr 2021
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Director

Cloudmed is the bane of my existence. My boss loves them because any accounts that they close and...

Mar 2021
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Director

I don't get out of bed for less than 10 million dollars. Cloudmed has been working for us for years...

Mar 2021
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Director

We had a representative from Cloudmed who I told to email me every time that person emailed one of...

Mar 2021
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Director

I am totally disgusted with Cloudmed. We receive executive involvement from the firm, but the...

Mar 2021
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Director

We are very happy with Cloudmed's work. They do an amazing job. Bringing the vendor on board was a...

Mar 2021
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Director

Cloudmed's executives will reach out to us to see how everything is going. The vendor's acquisition...

Mar 2021
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Director

Cloudmed fosters really good relationships. They know what they are doing. They can speak to us...

Mar 2021
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VP/Other Executive

Cloudmed continues to refine their service offerings. In the years that I have been working with...

Mar 2021
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VP/Other Executive

One thing that I want to continue to work with vendors on is education on how we can improve so that...

Mar 2021
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VP/Other Executive

I would like to continue working with Cloudmed on educating my organization to improve so that we...

Mar 2021
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Director

Since the merger of Revint and Triage Consulting Group, our service level hasn't changed, and that...

Feb 2021
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VP/Other Executive

Before Revint and Triage merged to become Cloudmed, the vendor reached out to us and told us when...

Feb 2021
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VP/Other Executive

The cost structure is a little high. If I changed vendors, we could get a lower cost structure, but...

Feb 2021
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VP/Other Executive

When I meet with Triage, I make sure that I go through each one of my failure points and go upstream...

Feb 2021
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VP/Other Executive

Triage does well. I got to a point where my recoveries with another vendor were costing me more than...

Feb 2021
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VP/Other Executive

Triage's work is kind of a black box; it is more proprietary. Triage runs some pretty extensive...

Feb 2021
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