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Cognizant Complex Claims Services (Bolder) Comments
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Subject Expert
Commentary Summary
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User Commentary
Director
Other Observations
I would be open to looking at other vendors but also willing to purchase from Bolder Healthcare...
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Director
Tools and Methodology
Bolder Healthcare Solutions doesn’t require a lot of oversight. They handle things on their own....
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Director
Relationship
Bolder Healthcare Solutions’ communication could be better. Through time, the communication has...
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Director
Relationship
Bolder Healthcare Solutions has gone through a few acquisitions and mergers with Avectus Healthcare...
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Director
Project Results
We have a fairly good partnership with Cognizant. They can get things done, and they definitely do...
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Director
Relationship
The vendor is just constantly being acquired. I feel like we have lost the one piece that we went to...
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VP/Other Executive
Tools and Methodology
Avectus Healthcare Solutions has a pretty solid process. We can always count on them to have a...
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Manager
Project Results
Bolder Healthcare Solutions has been a wonderful asset for us. They have been acquired many times...
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Manager
Tools and Methodology
We still call the vendor Avectus Healthcare Solutions. Initially, we struggled with the legal...
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Manager
Tools and Methodology
Contacting patients and getting claims back in a timely manner is a shared responsibility. We can do...
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Manager
ROI and Cost
We use a billing indicator to identify the accounts that have been assigned to the vendor. We don’t...
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Manager
Future Outlook
We have talked about looking at more third parties. We may need to rethink what we currently do with...
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Manager
Tools and Methodology
We are not doing enough work with the vendor, and that is not entirely their fault. Their efforts...
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Manager
People and Knowledge
The vendor is very knowledgeable. They know a lot. If I have a question about the law, they research...
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Manager
Tools and Methodology
The vendor’s team is keeping things status quo because our volume isn’t where they want it to be. I...
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Manager
Relationship
I meet with some of the vendor’s people. They meet with our executive director, and they network...
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Manager
Relationship
The vendor is really trying to meet our needs and stay in the background. The vendor doesn’t visit...
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Manager
Other Observations
The vendor is good to work with, but I don’t know whether we are using them to the capacity that we...
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Manager
ROI and Cost
I like working with the vendor. I like the people, but I am not sure whether I am getting my money’s...
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Manager
ROI and Cost
Part of the problem is how we implemented the system from the beginning due to our resources. People...
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Manager
Tools and Methodology
The vendor could improve on the process so that there is less back-and-forth. That is the nature of...
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VP/Other Executive
Relationship
We use Bolder Healthcare Solutions in a limited way, but I know that they offer a lot of other...
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VP/Other Executive
Tools and Methodology
Having been involved with Bolder Healthcare Solutions for so long, we have developed and evolved our...
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VP/Other Executive
ROI and Cost
With the straight contingency fee based on collections from Bolder Healthcare Solutions, it is...
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Director
Tools and Methodology
Bolder Healthcare Solutions exceeds our expectations. Several of the accounts we give them have felt...
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Director
ROI and Cost
Bolder Healthcare Solutions helps us drive tangible financial outcomes and bad debt reduction...
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Director
Project Results
When it comes to our partnership right now, I would give Bolder Healthcare Solutions high marks. I...
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Director
Project Results
We get a monthly report on the outstanding accounts, the status of the accounts, and the resolution...
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Manager
Tools and Methodology
We rate Bolder Healthcare Solutions' strategic ability highly. They handle my needs.
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Manager
Relationship
Bolder Healthcare Solutions is really easy to work with. I have a direct point of contact that is...
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Manager
Relationship
Bolder Healthcare Solutions is a great company to work with. They are really easy going. Bolder...
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Manager
Relationship
Every time I go into any meeting with my executives, I always tell them how I love working with...
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Manager
People and Knowledge
I would recommend Bolder Healthcare Solutions highly. I love working with them. Their staff members...
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Manager
Tools and Methodology
Bolder Healthcare Solutions has done well with executing. It is pretty difficult to work with our IT...
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