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Access info about Complex Claims Services on your dashboard or bookmark under

(Your Products / Your Organization's Products)


Cognizant Complex Claims Services (Bolder) Comments
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KLAS Research Director - Mac Boyter
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Mac Boyter

Research Director

mac.boyter@klasresearch.com

 
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User Commentary

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Director

Other Observations

I would be open to looking at other vendors but also willing to purchase from Bolder Healthcare...

Feb 2020
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Director

Tools and Methodology

Bolder Healthcare Solutions doesn’t require a lot of oversight. They handle things on their own....

Feb 2020
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Director

Relationship

Bolder Healthcare Solutions’ communication could be better. Through time, the communication has...

Feb 2020
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Director

Relationship

Bolder Healthcare Solutions has gone through a few acquisitions and mergers with Avectus Healthcare...

Feb 2020
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Director

Project Results

We have a fairly good partnership with Cognizant. They can get things done, and they definitely do...

Feb 2020
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Director

Relationship

The vendor is just constantly being acquired. I feel like we have lost the one piece that we went to...

Feb 2020
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VP/Other Executive

Tools and Methodology

Avectus Healthcare Solutions has a pretty solid process. We can always count on them to have a...

Feb 2020
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Manager

Project Results

Bolder Healthcare Solutions has been a wonderful asset for us. They have been acquired many times...

Feb 2020
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Manager

Tools and Methodology

We still call the vendor Avectus Healthcare Solutions. Initially, we struggled with the legal...

Feb 2020
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Manager

Tools and Methodology

Contacting patients and getting claims back in a timely manner is a shared responsibility. We can do...

Feb 2020
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Manager

ROI and Cost

We use a billing indicator to identify the accounts that have been assigned to the vendor. We don’t...

Feb 2020
(0)
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Manager

Future Outlook

We have talked about looking at more third parties. We may need to rethink what we currently do with...

Feb 2020
(0)
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Manager

Tools and Methodology

We are not doing enough work with the vendor, and that is not entirely their fault. Their efforts...

Feb 2020
(0)
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Manager

People and Knowledge

The vendor is very knowledgeable. They know a lot. If I have a question about the law, they research...

Feb 2020
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Manager

Tools and Methodology

The vendor’s team is keeping things status quo because our volume isn’t where they want it to be. I...

Feb 2020
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Manager

Relationship

I meet with some of the vendor’s people. They meet with our executive director, and they network...

Feb 2020
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Manager

Relationship

The vendor is really trying to meet our needs and stay in the background. The vendor doesn’t visit...

Feb 2020
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Manager

Other Observations

The vendor is good to work with, but I don’t know whether we are using them to the capacity that we...

Feb 2020
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Manager

ROI and Cost

I like working with the vendor. I like the people, but I am not sure whether I am getting my money’s...

Feb 2020
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Manager

ROI and Cost

Part of the problem is how we implemented the system from the beginning due to our resources. People...

Feb 2020
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Manager

Tools and Methodology

The vendor could improve on the process so that there is less back-and-forth. That is the nature of...

Feb 2020
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VP/Other Executive

Relationship

We use Bolder Healthcare Solutions in a limited way, but I know that they offer a lot of other...

Feb 2020
(0)
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VP/Other Executive

Tools and Methodology

Having been involved with Bolder Healthcare Solutions for so long, we have developed and evolved our...

Feb 2020
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VP/Other Executive

ROI and Cost

With the straight contingency fee based on collections from Bolder Healthcare Solutions, it is...

Feb 2020
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Director

Tools and Methodology

Bolder Healthcare Solutions exceeds our expectations. Several of the accounts we give them have felt...

Feb 2020
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Director

ROI and Cost

Bolder Healthcare Solutions helps us drive tangible financial outcomes and bad debt reduction...

Feb 2020
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Director

Project Results

When it comes to our partnership right now, I would give Bolder Healthcare Solutions high marks. I...

Feb 2020
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Director

Project Results

We get a monthly report on the outstanding accounts, the status of the accounts, and the resolution...

Feb 2020
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Manager

Tools and Methodology

We rate Bolder Healthcare Solutions' strategic ability highly. They handle my needs.

Feb 2020
(0)
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Manager

Relationship

Bolder Healthcare Solutions is really easy to work with. I have a direct point of contact that is...

Feb 2020
(0)
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Manager

Relationship

Bolder Healthcare Solutions is a great company to work with. They are really easy going. Bolder...

Feb 2020
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Manager

Relationship

Every time I go into any meeting with my executives, I always tell them how I love working with...

Feb 2020
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Manager

People and Knowledge

I would recommend Bolder Healthcare Solutions highly. I love working with them. Their staff members...

Feb 2020
(0)
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Manager

Tools and Methodology

Bolder Healthcare Solutions has done well with executing. It is pretty difficult to work with our IT...

Feb 2020
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