Centriq Clinicals (Healthland)
Filtered view: (Small - 1-200 Beds)

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Coray Tate
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User Commentary

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Manager

ROI / Cost (care and feeding)

If we need any help with building reports or anything like that, the vendor charges us. We pay a...

Jul 2022
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Manager

Implementation and Training

The vendor sent a group of people out for implementation, and that was hit or miss. Some of the...

Jul 2022
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Manager

Service and Support

After being on the system for so long, I know who to speak to in regards to the issues we have. Once...

Jul 2022
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Manager

Relationship

I enjoyed working with Healthland prior to CPSI taking over. I think that since being taken over by...

Jul 2022
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Manager

Future Outlook

CPSI is not part of our long-term plans. CPSI decided to sunset the platform; that is the only...

Jul 2022
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CIO

Functionality and Upgrades

We did an upgrade for CPSI's document management system, and that has been a sticking point for us....

Jun 2022
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CIO

Technology

The technology that CPSI has doesn't work very well. We had to upgrade because of the document...

Jun 2022
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CIO

Future Outlook

Hopefully, we won't be with CPSI in the future; we have plans to move away from them. I have reached...

Jun 2022
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Manager

Lessons Learned

I wouldn’t recommend this system because the vendor is sunsetting the product.

Apr 2022
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CIO

Future Outlook

Our last upgrade didn't go very well. CPSI is fuzzy on the end of Centriq Clinicals' life, even...

Mar 2022
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CIO

Relationship

I am impressed that CPSI has done as well as they have in maintaining two EMR platforms for a...

Mar 2022
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CIO

Relationship

Using Centriq Clinicals is like driving a Chevy with a dent in the fender. It has been a very...

Mar 2022
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Analyst/Coordinator

ROI / Cost (care and feeding)

Every time we need a report or something done, CPSI nickel-and-dimes us a lot.

Feb 2022
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Analyst/Coordinator

Future Outlook

We are leaving CPSI because Centriq Clinicals is being sunsetted. When CPSI bought Healthland, we...

Feb 2022
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Analyst/Coordinator

Service and Support

Over time, the vendor’s support has gotten better. However, there is a lot of room for improvement....

Feb 2022
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Analyst/Coordinator

Relationship

The vendor could have come to us and told us when they were going to sunset the product. They could...

Feb 2022
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Physician

Functionality and Upgrades

The charting aspect of the system is good as long as we have good dictation. I can get my charts...

Jan 2022
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Physician

Functionality and Upgrades

If CPSI were going to change the system at all, they could make pulling old labs easier. There is a...

Jan 2022
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Physician

Functionality and Upgrades

Overall, the system is pretty good. It is the best one out there. The hospitals that use it tend to...

Jan 2022
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Physician

Relationship

The support is good. The system goes down for routine maintenance, which we all are aware of. The...

Jan 2022
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Physician

Interfacing and Integration

If I need to look at an x-ray, I have to go to another piece of software. That is fine, and that is...

Jan 2022
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CFO

Interfacing and Integration

The product is cumbersome. Diagnoses are missed because providers have to go to so many different...

Jan 2022
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CFO

Service and Support

The product is being sunsetted, but even if it weren't being sunsetted, we would still be looking to...

Jan 2022
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CFO

Interfacing and Integration

The vendor didn't get their interoperability page for the year we must report up and going until...

Jan 2022
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Director

Future Outlook

CPSI is stopping their development on Centriq Clinicals. All of their Centriq Clinicals customers...

Dec 2021
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Director

Interfacing and Integration

Whenever we look at integrating the system with something else, we already know that there will be a...

Dec 2021
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Director

Service and Support

For the most part, CPSI is responsive when we have tickets and issues. However, they will sometimes...

Dec 2021
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Director

Service and Support

CPSI doesn't have metrics or things that they are monitoring on our side to see whether the system...

Dec 2021
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Director

Relationship

In our environment, it is really important that physician workflows are based around what physicians...

Dec 2021
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Manager

Functionality and Upgrades

On the clinical side, there is frustration because the clinical people don't feel like the system is...

Aug 2021
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Manager

Implementation and Training

Our implementation was very rocky. It was just not good at all. The vendor tried to learn from that...

Aug 2021
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Manager

Functionality and Upgrades

The system is easy, but I have been on it since the beginning. New people that come on think the...

Aug 2021
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