Evident Thrive Patient Management
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Coray Tate
Research Director
KLAS Research Director - Coray Tate
 
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User Commentary

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Director

Relationship, Operations

With CPSI’s help desk, getting help is not the best. Some of the people who work in support don't...

Jun 2023
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Director

Product

The product doesn't fit our niche, and it has a lot of room for improvement, especially when it...

May 2023
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Director

Relationship

CPSI has a vision, but their delivery is awful. If they were to tell us today that something was...

May 2023
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Director

Operations

The person I work with from CPSI does a good job with training.

Apr 2023
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Director

Product

Evident Thrive Patient Management can be fairly intuitive in how it functions. In order to create a...

Apr 2023
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Director

Product

If someone is looking for a standalone system that covers materials and finance, as well as patient...

Apr 2023
||
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Director

Product

We would like the ability to read manufacturer barcodes. But I don't know of any system that does...

Apr 2023
||
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Director

Operations, Product

Evident Thrive Patient Management is a great system for us. It is very user friendly. It is very...

Apr 2023
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Director

Relationship

CPSI strives to keep all their promises, but sometimes they don't quite hit the mark. Sometimes...

Mar 2023
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Director

Operations

CPSI’s implementations used to be very good, but remote implementations are not quite the same...

Mar 2023
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Director

Product

CPSI could make their tools better. A lot of times, the initial view of something new tends to look...

Mar 2023
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Director

Product, Value

Evident Thrive Patient Management is good. I recommend it. I tell people looking into the solution...

Mar 2023
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Director

Product

CPSI’s upgrade process has become a lot more transparent and streamlined than it used to be.

Mar 2023
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Director

Relationship

We haven't had any major issues with CPSI’s web support or phone support. The vendor is responsive....

Mar 2023
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Director

Relationship, Operations

CPSI has spent a lot of time improving their service and support over the last year. I get responses...

Mar 2023
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Analyst/Coordinator

Relationship, Operations

The solution is easy to use depending on the person. There are things that I don't know how to do...

Jan 2023
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Analyst/Coordinator

Relationship

If something happens, we can call CPSI, and they will help us out. We can outsource to CPSI if we...

Jan 2023
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Manager

Relationship, Product

CPSI often releases patches a week or two apart. There is no set schedule for patches, and that is...

Dec 2022
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Manager

Product

There is no standardization with CPSI regarding role templates. If we want to build a registrar, for...

Dec 2022
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Manager

Product

CPSI is not the right solution for a facility of our size. I am sure other organizations use it and...

Dec 2022
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Manager

Product, Value

Our financial and coding people are comfortable working in the CPSI environment. They are used to...

Dec 2022
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Director

Operations, Product

The thing I like most about Evident Thrive Patient Management is the ease of use; the system is very...

Dec 2022
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Director

Relationship

If there are any issues with Evident Thrive Patient Management, CPSI's support team is quick to get...

Dec 2022
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(0)
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Manager

Loyalty, Operations

Our move to CPSI's system wasn't good. Our chargemaster tripled in size. The vendor's suggestion for...

Dec 2022
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Manager

Product

At one point, the vendor did something that caused a lot of issues with our charts and the...

Dec 2022
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Manager

Relationship

When we ask the vendor for help, they will tell us that they will help us in a little bit, but when...

Dec 2022
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Director

Relationship

The support team from CPSI has gotten worse in the past few years. The vendor just hasn't always had...

Nov 2022
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CEO/President

Product

Evident Thrive Patient Management has more analytics and functionalities than CPSI’s old Centriq...

Nov 2022
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CEO/President

Loyalty, Product

We were very happy with the Centriq product; it did the job for us. There is a learning curve for...

Nov 2022
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CEO/President

Value

The magic number for the quote we get on interfaces is always thousands of dollars, but to give them...

Nov 2022
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Director

Product, Value

I don’t find Evident Thrive Patient Management to be as intuitive as other systems. CPSI just has...

Oct 2022
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CIO

Loyalty, Product

CPSI is not being innovative. Evident Thrive Patient Management is a dying product. I don’t see...

Oct 2022
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