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Cumberland HIT Implementation Leadership - Large
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Kaleb Harris
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KLAS Research Director - Kaleb Harris
 
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User Commentary

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CMIO

Cumberland's planning is really good. Overall, our project remains on track. Our project is very...

Oct 2021
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(0)
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CMIO

I meet frequently with our account executive representative. I don't have any concerns about that...

Oct 2021
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(0)
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CMIO

I am frustrated with a few little things. We thought we would be getting some tools, but we are...

Oct 2021
||
(0)
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CMIO

We chose Cumberland because we already had a relationship with them. They were a partner on another...

Oct 2021
||
(0)
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CMIO

Cumberland's top person could be a little stronger. The second-level person has been good, but I...

Oct 2021
||
(0)
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CMIO

Overall, the people have been awesome. With some people, I felt like we were overpaying for what we...

Oct 2021
||
(0)
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CMIO

My number-two person could have been a really strong project manager. They were really good at doing...

Oct 2021
||
(0)
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CMIO

I would work with Cumberland again in a heartbeat. I have been happy with them. Cumberland has a...

Oct 2021
||
(0)
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VP/Other Executive

Cumberland led our network rollout for our enterprise system. They care about our success, and they...

Sep 2021
||
(0)
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VP/Other Executive

Working virtually has been fantastic. We have saved so many dollars, but our project hasn't...

Sep 2021
||
(0)
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Manager

I am happy to say that I have had better and better results with Cumberland. The first resources...

Aug 2021
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(0)
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CIO

Cumberland did a pretty good job. When I had a problem, I could pick up the phone and call them....

Dec 2020
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(0)
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CIO

Sometimes, Cumberland pushes resources onto us who may not be as up to speed as they need to be. We...

Dec 2020
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Manager

Our team expected a lot. We wanted folks to come to the table with us. This was our first rollout of...

Nov 2020
||
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Manager

Our executive at Cumberland is very involved. I have opened a line of communication with this...

Nov 2020
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CIO

We have vendor resources working with us, and I think they are all doing great. I have a lot of...

Nov 2020
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(0)
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CIO

In terms of implementation planning, without my support, the vendor probably would have struggled a...

Nov 2020
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CIO

There have been points on the project that have been a bit challenging politically. I am not letting...

Nov 2020
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CIO

I didn’t even have to ask the vendor to set up a fee structure process. They proposed to only charge...

Nov 2020
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CIO

I have hired the vendor for very specific things in areas where they excel so that they can exceed...

Nov 2020
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CIO

The vendor executive partner that I was working most closely with is no longer there. Their...

Nov 2020
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