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Cumberland IT Advisory Services Comments
Filtered view: All
Subject Expert
Commentary Summary
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User Commentary
CIO
ROI and Cost
Cumberland has been awesome. They gave us an overall rate. There have been a lot of nuances in our...
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CIO
Relationship
We chose Cumberland because of our success with them in the past. Their leadership is the same, and...
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CIO
People and Knowledge
Cumberland exceeded our expectations. They have been awesome and flexible. We have all had to work...
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CIO
Relationship
I feel like I can go to the vendor when something isn't working. We have a good relationship, and I...
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CIO
ROI and Cost
I always feel like vendors charge a lot of money, but I am pretty happy with Cumberland. I think...
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CIO
Relationship
If I am not happy with something, I can just pick up the phone and talk to the vendor. I don't have...
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CIO
Project Results
Cumberland really delivered a great product. They are a strong firm. One of Cumberland's strengths...
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CIO
People and Knowledge
Cumberland needs to improve the consistency of their deployed resources. Their great resources are...
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VP/Other Executive
Relationship
We definitely got to know the senior people. We have a great partnership with Cumberland.
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VP/Other Executive
Tools and Methodology
We actually had a number of informal meetings with the vendor. We talked about implementation...
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VP/Other Executive
Relationship
The only negative comment I have about Cumberland is that the key people we have partnerships with...
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VP/Other Executive
Project Results
Cumberland exceeded my expectations. Cumberland's senior people talked to one of our executives, and...
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VP/Other Executive
People and Knowledge
We asked Cumberland do complete a product analysis for us. They came in and read up on all of our...
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Director
People and Knowledge
Cumberland does great with providing staff that fits our needs. We describe what we need, and...
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VP/Other Executive
Tools and Methodology
We had a wonderful engagement with Cumberland, and we used their services up to the very letter of...
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VP/Other Executive
People and Knowledge
Our consultant was very helpful with the functionality for virtual visits. Besides that, Cumberland...
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VP/Other Executive
Tools and Methodology
The vendor exceeded our expectations. Quite honestly, I didn't expect all of that research to get...
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VP/Other Executive
Tools and Methodology
Cumberland was constantly thinking through things and bringing enhancements and proposals to the...
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VP/Other Executive
Relationship
I would give the vendor a high rating for the strength of their partnership. Cumberland was very...
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VP/Other Executive
ROI and Cost
We have highly received our money's worth from Cumberland's service. I have received every penny. I...
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VP/Other Executive
Relationship
The warmth and connectivity of Cumberland stood out to me. They had personal connections with our...
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CFO
Project Results
We have a couple of folks in our own PM department, but we didn’t want to necessarily rely...
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CFO
Sales and Contracting
Cumberland helped us with our contract review. At the time, we were negotiating with our EMR vendor,...
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CFO
Project Results
In terms of general technology-agnostic expertise, Cumberland was very good. They definitely helped...
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CFO
Tools and Methodology
Cumberland is good with a broader lens around large projects and large health systems. For us, the...
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CFO
Tools and Methodology
The executives kept me up to date and kept everything budgeted and detailed. They had very detailed...
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CFO
People and Knowledge
Cumberland had very good people. One of the consultants was very helpful to our project management...
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CFO
Relationship
Depending on the problem that needs to be solved, I would give Cumberland an A for advisory services...
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Director
Relationship
One of the leaders with Cumberland has built a great reputation and trust with the executive leaders...
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Director
ROI and Cost
I never got the impression that Cumberland nickel-and-dimed us. They stuck to the statement of work.
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Director
Relationship
There is a range of satisfaction we have with Cumberland’s consultants, unfortunately, and it is...
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Director
People and Knowledge
One of the leaders we are working with is doing the best that that person can, but the vendor has...
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CEO/President
Relationship
Overall, Cumberland was very responsive, and I appreciated that. I also appreciated their...
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CEO/President
Project Results
One outcome Cumberland achieved was developing a training program that was well done.
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CEO/President
Tools and Methodology
In terms of strategy, one thing Cumberland could have done to improve was add some conversations and...
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CIO
Relationship
The vendor executives are very involved. A senior partner worked with me.
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CIO
Other Observations
Cumberland is a consulting firm, and I usually think that consultants take financial advantage of us...
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CIO
Project Results
I give the vendor a high rating for driving tangible outcomes. I was focused on the results, and...
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CIO
Tools and Methodology
When I hire consultants, I really want them not to think for me or my company. Hopefully, we aren't...
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CIO
People and Knowledge
A lot of times, people say that they are only hiring a certain consulting firm because that firm...
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CIO
People and Knowledge
I appreciated the very unbiased point of view that Cumberland offered and their ability to educate...
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CIO
Relationship
We really haven't leveraged Cumberland in the COVID-19 crisis. We have all had to be so flexible and...
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CIO
People and Knowledge
My insider knowledge of Cumberland allows me to hand pick who I want, so my comments are pretty...
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CIO
ROI and Cost
Cumberland doesn't nickel-and-dime us, and I really appreciate that. We did fix the arrangements,...
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CIO
Tools and Methodology
There were a couple of times when I had to provide more of the strategy than the vendor did, but...
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CIO
Tools and Methodology
I give the vendor a high rating for how well they executed. They were flawless. I would definitely...
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VP/Other Executive
People and Knowledge
Cumberland did strategic planning with us, and because of how well they did, we kept them on board...
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VP/Other Executive
ROI and Cost
We spent more in one area than we thought we would. The project in that area went longer than we...
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VP/Other Executive
People and Knowledge
There were some little hiccups early on that Cumberland fixed. With consulting companies, we don't...
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