Cumberland IT Advisory Services Comments

 

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VP/Other Executive

Relationship

We definitely got to know the senior people. We have a great partnership with Cumberland.

Sep 2020
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VP/Other Executive

Tools and Methodology

We actually had a number of informal meetings with the vendor. We talked about implementation...

Sep 2020
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VP/Other Executive

Relationship

The only negative comment I have about Cumberland is that the key people we have partnerships with...

Sep 2020
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VP/Other Executive

Project Results

Cumberland exceeded my expectations. Cumberland's senior people talked to one of our executives, and...

Sep 2020
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VP/Other Executive

People and Knowledge

We asked Cumberland do complete a product analysis for us. They came in and read up on all of our...

Sep 2020
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Director

People and Knowledge

Cumberland does great with providing staff that fits our needs. We describe what we need, and...

Sep 2020
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VP/Other Executive

Tools and Methodology

We had a wonderful engagement with Cumberland, and we used their services up to the very letter of...

May 2020
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VP/Other Executive

People and Knowledge

Our consultant was very helpful with the functionality for virtual visits. Besides that, Cumberland...

May 2020
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VP/Other Executive

Tools and Methodology

The vendor exceeded our expectations. Quite honestly, I didn't expect all of that research to get...

May 2020
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VP/Other Executive

Tools and Methodology

Cumberland was constantly thinking through things and bringing enhancements and proposals to the...

May 2020
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VP/Other Executive

Relationship

I would give the vendor a high rating for the strength of their partnership. Cumberland was very...

May 2020
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VP/Other Executive

ROI and Cost

We have highly received our money's worth from Cumberland's service. I have received every penny. I...

May 2020
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VP/Other Executive

Relationship

The warmth and connectivity of Cumberland stood out to me. They had personal connections with our...

May 2020
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CFO

Project Results

We have a couple of folks in our own PM department, but we didn’t want to necessarily rely...

May 2020
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CFO

Sales and Contracting

Cumberland helped us with our contract review. At the time, we were negotiating with our EMR vendor,...

May 2020
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CFO

Project Results

In terms of general technology-agnostic expertise, Cumberland was very good. They definitely helped...

May 2020
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CFO

Tools and Methodology

Cumberland is good with a broader lens around large projects and large health systems. For us, the...

May 2020
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CFO

Tools and Methodology

The executives kept me up to date and kept everything budgeted and detailed. They had very detailed...

May 2020
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CFO

People and Knowledge

Cumberland had very good people. One of the consultants was very helpful to our project management...

May 2020
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CFO

Relationship

Depending on the problem that needs to be solved, I would give Cumberland an A for advisory services...

May 2020
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Director

Relationship

One of the leaders with Cumberland has built a great reputation and trust with the executive leaders...

May 2020
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Director

ROI and Cost

I never got the impression that Cumberland nickel-and-dimed us. They stuck to the statement of work.

May 2020
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Director

Relationship

There is a range of satisfaction we have with Cumberland’s consultants, unfortunately, and it is...

May 2020
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Director

People and Knowledge

One of the leaders we are working with is doing the best that that person can, but the vendor has...

May 2020
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CEO/President

Relationship

Overall, Cumberland was very responsive, and I appreciated that. I also appreciated their...

May 2020
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CEO/President

Project Results

One outcome Cumberland achieved was developing a training program that was well done.

May 2020
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CEO/President

Tools and Methodology

In terms of strategy, one thing Cumberland could have done to improve was add some conversations and...

May 2020
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CIO

Relationship

The vendor executives are very involved. A senior partner worked with me.

Apr 2020
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CIO

Other Observations

Cumberland is a consulting firm, and I usually think that consultants take financial advantage of us...

Apr 2020
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CIO

Project Results

I give the vendor a high rating for driving tangible outcomes. I was focused on the results, and...

Apr 2020
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CIO

Tools and Methodology

When I hire consultants, I really want them not to think for me or my company. Hopefully, we aren't...

Apr 2020
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CIO

People and Knowledge

A lot of times, people say that they are only hiring a certain consulting firm because that firm...

Apr 2020
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CIO

People and Knowledge

I appreciated the very unbiased point of view that Cumberland offered and their ability to educate...

Apr 2020
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CIO

Relationship

We really haven't leveraged Cumberland in the COVID-19 crisis. We have all had to be so flexible and...

Apr 2020
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CIO

People and Knowledge

My insider knowledge of Cumberland allows me to hand pick who I want, so my comments are pretty...

Apr 2020
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CIO

ROI and Cost

Cumberland doesn't nickel-and-dime us, and I really appreciate that. We did fix the arrangements,...

Apr 2020
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CIO

Tools and Methodology

There were a couple of times when I had to provide more of the strategy than the vendor did, but...

Apr 2020
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CIO

Tools and Methodology

I give the vendor a high rating for how well they executed. They were flawless. I would definitely...

Apr 2020
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VP/Other Executive

People and Knowledge

Cumberland did strategic planning with us, and because of how well they did, we kept them on board...

Apr 2020
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VP/Other Executive

ROI and Cost

We spent more in one area than we thought we would. The project in that area went longer than we...

Apr 2020
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VP/Other Executive

People and Knowledge

There were some little hiccups early on that Cumberland fixed. With consulting companies, we don't...

Apr 2020
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Director

Relationship

We keep going back to Cumberland due to the value we get for their services. The value exceeds that...

Dec 2019
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Director

People and Knowledge

Cumberland did excellent work. What impressed me was their level of knowledge. The area of operation...

Dec 2019
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Director

Tools and Methodology

Cumberland did a super job with their analysis. Cumberland used a series of spreadsheets that were...

Dec 2019
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Director

Relationship

What I appreciated about Cumberland was that they coordinated all the demos, the contracts, and the...

Dec 2019
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Manager

Relationship

I am jaded based on some of the challenges that we encountered with Cumberland. Those challenges...

Sep 2019
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VP/Other Executive

Project Results

Cumberland's help was beneficial for us. Cumberland did well. When we were looking for a firm that...

Aug 2019
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CIO

Tools and Methodology

We brought in Cumberland for their expertise. We took a best-of-breed approach with them. We went to...

Jul 2019
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Manager

Relationship

I have used Cumberland several times because their people are really good. They document our options...

Apr 2019
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Manager

Project Results

We work with another company and feel that their offerings are kind of out of the box. They give us...

Apr 2019
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Manager

People and Knowledge

I would highly recommend Cumberland for project managers, subject matter experts, or implementation...

Apr 2019
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Manager

Sales and Contracting

Cumberland has fixed prices; clients have to take it or leave it. Cumberland was a little more...

Apr 2019
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Manager

Relationship

Cumberland isn’t just trying to throw services and sales our way. They have taken the time to build...

Apr 2019
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Manager

Project Results

The scope of work for Cumberland was definitely uncharted territory for a lot of things. I don’t...

Apr 2019
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Manager

Relationship

The executives from Cumberland stay in touch with us without overdoing things. They don’t try to...

Apr 2019
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Manager

ROI and Cost

Cumberland’s services were worth every single penny. The materials they provided helped us save...

Apr 2019
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CIO

People and Knowledge

I touched base with Cumberland’s executives periodically, and they reached out at specific intervals...

Jan 2019
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CIO

Project Results

Cumberland fills out the areas that my in-house staff lacks in terms of experience with advising and...

Jan 2019
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Director

Project Results

Our Epic go-live went really well. The biggest surprise was that we had to completely rebuild the...

Sep 2018
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CMIO

Project Results

We had Cumberland assess our conversion readiness and go-live readiness for a product on the...

Jun 2018
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CMIO

Project Results

We were pretty disappointed with Cumberland’s performance for a number of reasons. We felt that they...

Jun 2018
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CMIO

Project Results

Cumberland may be the greatest firm in the world, but I don’t think we will ever engage with them...

Jun 2018
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CMIO

Project Results

Cumberland should have been honest during their engagement with us. It was pretty clear that with...

Jun 2018
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CIO

Tools and Methodology

Cumberland leverages their internal resources who have worked with our software platform before....

Feb 2018
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CIO

Project Results

Cumberland delivered very well. They knew what our software should look like and where there were...

Feb 2018
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CIO

Project Results

We are a growing health system, and Cumberland helps us know what we need to do right now and what...

Feb 2018
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CIO

Project Results

Cumberland gave us real examples of how other users measure and establish their structures....

Feb 2018
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CIO

Project Results

For a few months Cumberland helped bring order in a nonbiased way through the whole assessment and...

Feb 2018
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CIO

Relationship

Cumberland did great and listened. They earned the trust and confidence of the physicians. When we...

Feb 2018
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CIO

Tools and Methodology

I don’t necessarily want to follow what other organizations are doing. Cumberland was able to...

Feb 2018
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CEO/President

People and Knowledge

The people that Cumberland brought were absolutely terrific. The Cumberland people really helped...

Feb 2018
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CEO/President

People and Knowledge

We only had a couple of people from Cumberland come in for our project because we were very specific...

Feb 2018
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CIO

Project Results

We had done some previous work with other consultants, but we wanted to bring in Cumberland to look...

Feb 2018
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CIO

Project Results

Cumberland’s summary indicated that we have a pretty good system, and now we just need to focus on...

Feb 2018
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CIO

Project Results

There were a few things that I wish Cumberland had done better. One of those things is I wish they...

Feb 2018
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CIO

Tools and Methodology

When Cumberland came in, they did some things that made me question their objectivity and unbiased...

Feb 2018
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CIO

Project Results

Cumberland did point out some things we could improve, but I wish they had designated which...

Feb 2018
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CIO

ROI and Cost

Cumberland was very particular about watching the price of the engagement. They would call us to get...

Feb 2018
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CIO

Relationship

We knew Cumberland would give us recommendations, but one of the Cumberland executives said that...

Feb 2018
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CIO

Project Results

We were in a bad place with one of our software products. Cumberland came in and helped us determine...

Jan 2018
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Nurse

Project Results

I didn't see Cumberland's output directly because I am not an upper-level employee. Everyone who did...

Jan 2018
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Nurse

Project Results

Cumberland didn’t exceed our expectations, but they certainly met our expectations. The analysts and...

Jan 2018
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Nurse

People and Knowledge

We had a lot of contractors, so some of them may not have been as good as others, but they were good...

Jan 2018
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Nurse

Tools and Methodology

We wanted Cumberland to bring all of their expertise and experience to our engagement. They did...

Jan 2018
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Nurse

Tools and Methodology

Cumberland approaches things in a unique manner. They do a good job of getting to know the...

Jan 2018
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Nurse

People and Knowledge