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DxCare (Non-US) (Mostly France)
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Everton Santos
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CIO

The vendor has expanded to a lot of places, and they are having difficulties adjusting to their...

May 2022
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What I have seen of the vendor’s road map is very good. The vendor is the expert in their domain....

May 2022
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CIO

The software that we have now is very old. The vendor is trying to do very nice web development for...

May 2022
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CIO

The vendor’s strengths are that they have very good business knowledge and a very wide scope of offerings....

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We like the product’s configurable robustness.

May 2022
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Manager

The thing we like least about working with Dedalus is the business relationship. We are planning to...

Aug 2021
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CIO

We like the competence and involvement of the Dedalus' staff members who are in charge of our projects....

May 2021
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CIO

The quality of DxCare's new versions isn't satisfactory. The solution requires many iterations that...

May 2021
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CIO

The system offers functionality that allows us to cover the entire computerization of our care...

May 2021
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CIO

Dedalus could improve their hotline and the resolution of malfunctions and bugs by providing better...

May 2021
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Related Articles
Article
KLAS article icon
An Expansive Look at the Middle East EMR Market
14 September 21    |   Everton Santos and Jonathan Christensen
With this report, we examined the customer satisfaction, market share, and recent wins and market energy of EMR vendors in the Middle East and Africa regions. 
Article
KLAS article icon
Winning in the Global (non-US) EMR Market
15 May 20    |   Everton Santos and Jonathan Christensen
The Global (non-US) EMR Market Share Report is one of the more labor-intensive reports that KLAS publishes. But for six years, the data in this report has been the best and most easily digestible glob
Article
KLAS article icon
Insights from the Global (non-US) EMR Implementations Report
18 September 19    |   Everton Santos
Traveling to non-US regions, we encountered questions about how well certain vendors do in terms of implementations, costs, scope, go-live timelines, and so on. The concerns mainly centered on clinica
Article
KLAS article icon
A Look at the Global (Non-US) EMR Market Share in 2019
17 June 19    |   Everton Santos
The Global (non-US) EMR Market Share 2019 report is a way for us and providers to understand where other healthcare organizations throughout the world are making their investments in terms of HIT spen
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Related Reports
Market Share
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Global (Non-US) EMR Market Share 2021
04 May 21    |   Everton Santos and Jonathan Christensen
Despite the COVID-19 pandemic, 2020 was a strong year for EMR purchasing. KLAS validated 158 contracts (135 net new and 23 migrations) impacting 426 hospitals and over 86,000 beds. EMR purchasing in Asia and Latin America was most impacted by the pandemic, while Europe saw the smallest decrease in activity. Overall, purchasing dropped about 30% from the record levels seen in 2019.
Performance
KLAS article icon
Global (Non-US) EMR Implementations 2019
12 September 19    |   Everton Santos and Jonathan Christensen
Given the intense nature of an EMR implementation, it is natural that most projects will experience at least a few unexpected hurdles. In fact, about 30% of healthcare organizations outside the US report going over budget and 40% report vendor-missed timelines. However, feedback from recent implementations † shows that some vendors are much more likely to help their clients stay on budget, on time, and within scope. Which vendors make the list? † Data for this report was collected from organizations outside the US who contracted for an EMR between January 2016 and August 2018 and who are either currently implementing their solution or have already done so. Feedback was also collected from some organizations who have an ongoing implementation that started prior to January 2016.



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