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DxCare (Non-US) (Mostly France)
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Everton Santos
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User Commentary

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Manager

The thing we like least about working with Dedalus is the business relationship. We are planning to...

Aug 2021
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CIO

We like the competence and involvement of the Dedalus' staff members who are in charge of our projects....

May 2021
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CIO

The quality of DxCare's new versions isn't satisfactory. The solution requires many iterations that...

May 2021
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CIO

The system offers functionality that allows us to cover the entire computerization of our care...

May 2021
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CIO

Dedalus could improve their hotline and the resolution of malfunctions and bugs by providing better...

May 2021
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CIO

The quality of Dedalus' releases could improve, and there should be more testing. There is also a...

May 2021
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CIO

Dedalus has a clear and transparent strategy for the client. They have very competent key people and...

May 2021
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Manager

The things I like most about the vendor are the group stability and the future developments.

May 2021
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Manager

The ergonomics are not yet satisfactory. There is no alerting system for the arrival of biology and...

May 2021
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CIO

One thing I like most about DxCare is its highly configurable nature. It is possible to customize it...

Feb 2021
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CIO

One of the things I like least about working with Dedalus is that commitments are not always kept....

Feb 2021
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Director

We like the customer-supplier relationship. Dedalus Healthcare Systems Group does a good job...

Jan 2021
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Director

DxCare needs an ergonomic and technological makeover, but we know that is planned, and we will be patient....

Jan 2021
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Related Reports
Performance
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Global (Non-US) EMR Implementations 2019
12 September 19    |   Everton Santos and Jonathan Christensen
Given the intense nature of an EMR implementation, it is natural that most projects will experience at least a few unexpected hurdles. In fact, about 30% of healthcare organizations outside the US report going over budget and 40% report vendor-missed timelines. However, feedback from recent implementations † shows that some vendors are much more likely to help their clients stay on budget, on time, and within scope. Which vendors make the list? † Data for this report was collected from organizations outside the US who contracted for an EMR between January 2016 and August 2018 and who are either currently implementing their solution or have already done so. Feedback was also collected from some organizations who have an ongoing implementation that started prior to January 2016.
Performance
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Global EMR Performance 2018
06 November 18    |   Everton Santos and Jonathan Christensen
EMR adoption has grown significantly, rapidly changing the global EMR landscape. While previous KLAS reports gave mainly aggregate, global views of EMR performance, the state of the market is now such that KLAS can also more deeply examine vendor performance by region, giving provider organizations a more valuable, accurate picture of how vendors respond to regional needs. As part of this regional emphasis, this report examines how confident customers are in their vendor’s overall R&D efforts, in their dedication to healthcare in various regions, and in their ability to strategically partner with organizations to help drive deeper EMR adoption.



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