ORBIS (Non-US) (Central Europe) Comments

 

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Current Time Inside Cache Tag Helper: 9/25/2020 4:27:32 PM and Model.EvProductId = 68255

Commentary Summary

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User Commentary

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Manager

Relationship

Agfa has kept their promises, but not all of them. There are areas where we still don’t have any...

Jan 2020
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Manager

Service and Support

The level of support that we get depends on which areas we need support in. For the more technical...

Jan 2020
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Manager

Functionality and Upgrades

We tried to lump an electronic dictation project together with Agfa. That failed because the product...

Jan 2020
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Manager

Relationship

I haven’t seen the vendor support us proactively. I would like to see more interaction from Agfa,...

Jan 2020
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Manager

Future Outlook

We hope that Agfa will stick with ORBIS because we think that they are heading in the right direction....

Jan 2020
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CIO

Future Outlook

Agfa is in a selling process. The focus at the moment is for everybody to stay where they are and...

Dec 2019
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CIO

ROI / Cost (care and feeding)

Agfa charges for everything; that is their strategy. They have a cheap entrance and then charge for...

Dec 2019
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CIO

Interfacing and Integration

The integration with ORBIS is really bad. Agfa is a closed shop. ORBIS' function set is much bigger...

Dec 2019
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CIO

Technology

Agfa is very good at training. They have a complete, stable product.

Dec 2019
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Director

Technology

Agfa's support is better than the support from our other vendor. I think that comparing Agfa to our...

Nov 2019
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Director

Service and Support

We are working with Agfa's people in our country, and sometimes they need to escalate questions to...

Nov 2019
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Director

Functionality and Upgrades

I don’t know whether we have a specific version of ORBIS for our language because a few years ago,...

Nov 2019
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Director

Service and Support

ORBIS is a highly customizable solution, so we can get very close to what our doctors are asking us...

Nov 2019
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Director

Functionality and Upgrades

I think the ORBIS product is better in terms of the formulary than our other system is.

Nov 2019
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Director

Sales and Contracting

The main problem with Agfa is that when we get demos, we start using a new component and tuning it....

Nov 2019
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Director

Functionality and Upgrades

ORBIS seems to be stronger than our other system. There are fewer bugs and maybe more ergonomics. We...

Nov 2019
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Director

Sales and Contracting

Sometimes certain functionalities are not available from Agfa. Sometimes we have to pay extra fees...

Nov 2019
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Director

Functionality and Upgrades

The software is maturing. If we call and say we need new functionality for doctors, the vendor makes...

Oct 2019
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Director

Functionality and Upgrades

We are going to consolidate our solutions. We like the software and functionality in ORBIS more than...

Oct 2019
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Director

Functionality and Upgrades

Agfa's system is one of the best options we have, but it has a lot of failures. The clinical...

Aug 2019
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Director

Implementation and Training

Agfa’s training is very different depending on which teacher does the training.

Aug 2019
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Director

Functionality and Upgrades

Agfa has a very closed-up system. We cannot get data from the system, and we cannot get any kind of...

Aug 2019
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Director

Functionality and Upgrades

The strengths of ORBIS are the billing system, coding, and discharge letters. Those things are all...

Aug 2019
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Director

Functionality and Upgrades

Agfa’s endoscopy piece is not good. Agfa has a communication piece so we can send data out of the...

Aug 2019
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Manager

Service and Support

Agfa HealthCare’s support contacts have changed, and they have many people who are not very good....

Jun 2019
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Manager

ROI / Cost (care and feeding)

The cost of the ORBIS tool is good. Agfa HealthCare is very good at implementing and putting things...

Jun 2019
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Manager

Functionality and Upgrades

ORBIS has all of the tools for doctors and nurses included. We don’t have many problems with the...

Jun 2019
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Manager

Functionality and Upgrades

ORBIS is a well-structured program and has a good process regimen.

Jun 2019
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Manager

Technology

Agfa HealthCare’s delivery of new technology is not good.

Jun 2019
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Director

Relationship

We like that Agfa has highly qualified and motivated employees. The quality of the employees is...

Sep 2018
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Director

Functionality and Upgrades

We see a fundamental need for improvement in ORBIS' user interface and usability. The product is not...

Sep 2018
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Director

Interfacing and Integration

We like that ORBIS is a central solution for almost all areas of the hospital. The advantage of the...

Sep 2018
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Director

Technology

We like that the applications are technically and solidly based on a high-performance Oracle database....

Sep 2018
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Director

Technology

ORBIS' updates can be uploaded while the system is still in operation. That means we don't...

Sep 2018
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Director

ROI / Cost (care and feeding)

The interfaces that connect ORBIS to external systems are expensive and not available for all systems....

Sep 2018
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Director

Functionality and Upgrades

Currently, Agfa is offering many new modules with a very large range of functions. For example, they...

Sep 2018
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CIO

Interfacing and Integration

Agfa isn't very open when we talk about connecting ORBIS to other systems because they have their...

Aug 2018
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Manager

Functionality and Upgrades

Agfa HealthCare has a bunch of solutions that they bring with ORBIS. The system is quite flexible....

May 2018
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Manager

Future Outlook

We don’t like the UI of ORBIS that much. It is a bit old fashion, but Agfa is working on it. They...

May 2018
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Manager

Functionality and Upgrades

We need a medication module, and the ORBIS medication module is not very mature. It is close to...

May 2018
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Manager

Other Observations & Comments

Agfa's support isn’t really bad, but it depends a lot on which areas we need support on. For...

May 2018
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Manager

Service and Support

Agfa has experienced consultants, but they are pretty rare. Agfa has one or two people who really...

May 2018
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Manager

ROI / Cost (care and feeding)

Agfa's pricing is an issue sometimes. We sometimes can't implement new solutions because they are...

May 2018
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Manager

Implementation and Training

We have improved a lot in our cooperation with ORBIS, but a few mistakes were made in the starting...

May 2018
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Manager

Functionality and Upgrades

Clinicians are complaining about performance issues in ORBIS pretty often, but that is a problem...

May 2018
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CIO

Future Outlook

Agfa knows that we are leaving, and they are still quite collaborative. In the model we signed up...

May 2018
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CIO

Functionality and Upgrades

We have implemented many of the Agfa HealthCare modules. At this point, about 80% of the...

May 2018
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CIO

Service and Support

We have very good communication with the Agfa HealthCare team. It is always easy to call or email...

May 2018
 Helpful

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CIO

ROI / Cost (care and feeding)

Our organization does not have a lot of money, so I sometimes wish Agfa HealthCare's tools were less...

May 2018
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CIO

Service and Support

Agfa HealthCare sometimes takes too long to get us the resources we need. I don't think Agfa...

May 2018
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CIO

Functionality and Upgrades

ORBIS works well for us. We can develop our own documentation in ORBIS for all of our different...

Dec 2017
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CIO

Technology

The challenge with ORBIS is that the system's IT architecture is old fashioned. It isn't state of...

Dec 2017
 Helpful

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CIO

Service and Support

Agfa HealthCare’s support isn't so bad, but it isn't so good, either. It depends on the support...

Dec 2017
 Helpful

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