MedView (Non-US) (Brazil Only)
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Everton Santos
Research Director
KLAS Research Director - Everton Santos
 
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User Commentary

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CIO

Relationship

Things with Dedalus are getting a little better after our last talk with them. The number of errors...

Nov 2022
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CIO

Service and Support

There are still many areas where Dedalus doesn’t answer us or update us. We have to beg a lot for...

Nov 2022
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CIO

Relationship

There were things we wanted to change in our contract with Dedalus, and we had so much trouble...

Nov 2022
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CIO

Functionality and Upgrades

We have been on MedView for a while, and we still have issues with errors and basic functionality....

Nov 2022
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CIO

Functionality and Upgrades

We would like Dedalus to deliver more stable versions. We were told to wait for hotfixes to correct...

Nov 2022
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CIO

Service and Support

As our institution has unique needs, we contracted a unique implementation model, but Dedalus is...

Nov 2022
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CIO

Interfacing and Integration

We have difficulties in integration with MedView; that is a serious problem. If we bring on a...

Nov 2022
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CIO

Functionality and Upgrades

MedView doesn’t have much innovation. It was developed on a platform that is already no longer in...

Nov 2022
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CIO

Other Observations & Comments

We don’t know Dedalus’ plans at all. It is difficult to see how they function when we don’t know...

Nov 2022
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CIO

Sales and Contracting

Dedalus charges for everything. We asked them for a simple change; we knew all the details of what...

Nov 2022
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CIO

Service and Support

Dedalus needs more technical people. Their salespeople don’t know what they are selling. That is a...

Nov 2022
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Director

Future Outlook

We have not been making many upgrades because we have a goal to migrate to another product. We are...

May 2022
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