Crescendo (Home Health EHR)
Filtered view: All

Subject Expert
Paul Hess
Research Director
KLAS Research Director - Paul Hess
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Analyst/Coordinator

ROI / Cost (care and feeding)

If we ever need reports or anything made specifically for us, there are charges associated with...

Aug 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

Crescendo is user friendly and intuitive, but we should be able to tweak the system more easily for...

Aug 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

Delta Health Technologies does not have very timely support, and they don't make changes in a timely...

Aug 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

In general, the vendor's leaders have been very good about communicating with us. Whenever we have a...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

No system is perfect. However, Crescendo has thorough documentation and assessments that allow...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

We went live during the COVID-19 pandemic. That wasn't a great time to go live on a new EMR. The...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

We have seen some glitches and problems in the system that we would like to be able to fix at the...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

We were told that the system would allow us to track our staff members' mileage out of the system...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

There are a lot of things that we love about Crescendo and a few things that we would like to see...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

In general, the vendor has made a lot of improvements. Since we went live with them, they have...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Functionality and Upgrades

Delta has been very good with regulatory compliance and upgrades with all of the Medicare changes...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Technology

The system's underlying technology is based on a platform no longer supported by Microsoft, and the...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Service and Support

The vendor's support goes through waves where it tends to be better than at other times, but...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Future Outlook

At some point in time, we will move off of Crescendo and go to another EMR that our hospital uses.

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

Delta has switched some of their tech support staff, and the return time has been slower. Instead of...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

The system is pretty intuitive, and that is helpful. For the most part, the functionality that we...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
Related Articles