Dynamed and Nursing Reference Solutions Comments

 

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Current Time Inside Cache Tag Helper: 11/26/2020 7:58:22 PM and Model.EvProductId = 221052

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User Commentary

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Director

Functionality and Upgrades

I like that this product provides practice-changing alerts that are customized to clinicians and...

Nov 2020
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Director

Functionality and Upgrades

I like the evidence-based methodology that the vendor uses. It is stringent. There are seven steps...

Nov 2020
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Director

Functionality and Upgrades

When we search in the system, there are very broad topics. When we have a clinical question, we...

Nov 2020
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Director

Functionality and Upgrades

The vendor has three options for the mobile app. The options are based on how much memory we want to...

Nov 2020
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Director

Functionality and Upgrades

I like that I can create local notes in the system. When a nursing policy at our institution...

Nov 2020
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Director

Functionality and Upgrades

One thing I dislike about the product is that the journal content comes from outside sources. We...

Nov 2020
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Manager

Functionality and Upgrades

The product really needs an update. The appearance of the system is outdated. The system needs to be...

Nov 2020
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Manager

ROI / Cost (care and feeding)

The bang for the dollar is excellent with the vendor's products. The products are well worth the...

Nov 2020
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Manager

Service and Support

The vendor's phone and web support people are really responsive. The technical support folks and my...

Nov 2020
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Manager

Service and Support

During the COVID-19 crisis, the vendor made sure that there was a portal for sharing COVID-19...

Nov 2020
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Manager

Implementation and Training

The vendor does a good job with support when we are implementing a product, and they provide that...

Nov 2020
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Manager

Functionality and Upgrades

The product is fine, and it works as the vendor advertised. There is always room for something to be...

Nov 2020
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Manager

Service and Support

We are long-standing customers. The vendor has always bent over backward for us. The way the...

Nov 2020
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Manager

Functionality and Upgrades

The vendor does a great job around training, support, and providing tools for us to market their...

Nov 2020
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Manager

Relationship

I have been a customer for a long time, and part of our happiness with the vendor comes from our...

Nov 2020
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Manager

ROI / Cost (care and feeding)

We pay an annual subscription, and there are no additional fees. I like that DynaMed is 100%...

Nov 2020
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Manager

Implementation and Training

There is no training from the vendor, but it would be beneficial to have some.

Nov 2020
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Manager

Functionality and Upgrades

I have contacted the vendor about an issue with our upgrade, and the issue hasn't been...

Nov 2020
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Manager

Functionality and Upgrades

I prefer DynaMed over our other system because the references at the end of the topic summary are...

Oct 2020
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Manager

Functionality and Upgrades

DynaMed is in our EMR. The information and resources make the doctors and nurses very happy.

Oct 2020
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Manager

Service and Support

EBSCO Health's support during the COVID-19 crisis has been very good. EBSCO Health has done a...

Oct 2020
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Manager

Lessons Learned

DynaMed is part of our long-term plans because it comes with the package that we have, and the...

Oct 2020
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Manager

Functionality and Upgrades

Nursing Reference Center is easy to use, but that is because this is my job. I don't find databases...

Jul 2020
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Manager

Service and Support

The service from EBSCO Health is different when we have a problem with the database. They are all...

Jul 2020
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Manager

Other Observations & Comments

Nursing Reference Center is a very good database, and nurses use it frequently. But if our budgets...

Jul 2020
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Manager

Technology

EBSCO Health is good about delivering technology that meets our needs because they want to sell...

Jul 2020
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Manager

Functionality and Upgrades

Nursing Reference Center is an excellent resource. I would buy it again if my budget doesn't get...

Jul 2020
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Manager

ROI / Cost (care and feeding)

EBSCO Health is very reasonable, and I don't have any problems with them nickel-and-diming us. That...

Jul 2020
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Manager

Future Outlook

I would recommend DynaMed if someone asked me about the solution. I would also tell that person the...

Jul 2020
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Manager

ROI / Cost (care and feeding)

I am going to do everything I can to keep DynaMed. DynaMed provides basically the same information...

Jul 2020
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Manager

Implementation and Training

EBSCO Health always wants to come out and train, but the changes that are made in most of the...

Jul 2020
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Manager

Functionality and Upgrades

EBSCO Health really did step up to the plate with a bunch of functionality. They knew that another...

Jul 2020
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Manager

Service and Support

I have a gripe with EBSCO Health's customer service, and their representatives are extremely aggressive....

Jul 2020
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Manager

Functionality and Upgrades

I like the content in the system. The system is the only resource of its kind geared for nursing...

Jun 2020
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Manager

Functionality and Upgrades

The searching interfaces are sometimes not intuitive. The results can be overwhelming, so I wish...

Jun 2020
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Manager

ROI / Cost (care and feeding)

I like the vendor’s pricing. It is comparable to the value that we get. We have a lot more nurses...

Jun 2020
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Manager

Service and Support

I love the vendor’s customer support. The vendor’s people are very willing to go above and beyond to...

Jun 2020
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Director

ROI / Cost (care and feeding)

We download a lot of EBSCO Health’s information into our learning management system. The product is...

Jun 2020
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Manager

Other Observations & Comments

The various facets of EBSCO Health help us manage some waiting-room-magazine-type things, but then...

Mar 2020
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Manager

Relationship

The fact that DynaMed is newer to the market is a disadvantage because people aren’t as familiar...

Mar 2020
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Manager

ROI / Cost (care and feeding)

What led us to work with EBSCO Health was their focus on being the only direct competitor to one of...

Mar 2020
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Analyst/Coordinator

Relationship

EBSCO Health has been great, and we haven't had any problems with them. I have a very good...

Feb 2020
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Analyst/Coordinator

Functionality and Upgrades

DynaMed Plus is a necessity for us. It crosses over many areas of the clinic. DynaMed Plus is...

Feb 2020
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Analyst/Coordinator

Functionality and Upgrades

DynaMed Plus has been everything EBSCO Health said that it was going to be. I have no complaints...

Feb 2020
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Analyst/Coordinator

Technology

EBSCO Health just came out with a new platform. They have been doing very well at delivering new technology....

Feb 2020
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Manager

Future Outlook

EBSCO Health is working toward supporting our integration goals by having an SSO solution. That is...

Jan 2020
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Manager

Service and Support

DynaMed is very stable, except when our computer people put the wrong link in or something like...

Jan 2020
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Manager

Functionality and Upgrades

Either DynaMed has the document we need or it doesn't. DynaMed is meant to be used for general...

Jan 2020
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Manager

Functionality and Upgrades

EBSCO Health is doing pretty well; they are adding things all the time, like new subjects and terms....

Jan 2020
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Manager

Service and Support

EBSCO Health cannot be beat. We used to have a team where if we had a question, the team could get...

Jan 2020
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Manager

Relationship

EBSCO Health is proactive; they are very helpful when it comes to explaining what is coming in the...

Jan 2020
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Manager

Relationship

EBSCO Health routinely brings people by, and part of that is because they may be training a new...

Jan 2020
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Manager

Functionality and Upgrades

DynaMed does a fine job. Nursing Reference Center surely drives tangible outcomes. We have so many...

Jan 2020
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Manager

ROI / Cost (care and feeding)

Our library is based on DynaMed. So I believe that I am getting my money’s worth from EBSCO Health....

Jan 2020
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Manager

Future Outlook

The system is going to get a bit better when we get the SSO piece.

Jan 2020
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Manager

Implementation and Training

Everyone has access to DynaMed. Sometimes doctors do not have the time or desire to use the product,...

Jan 2020
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Manager

Service and Support

Our representative from EBSCO Health checks in with us frequently.

Jan 2020
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Manager

Functionality and Upgrades

We are getting more interaction from EBSCO Health. DynaMed has gone through some changes recently....

Jan 2020
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Manager

Functionality and Upgrades

DynaMed works seamlessly. It has one problem, though; we can't print. We can take screenshots and...

Jan 2020
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Manager

Functionality and Upgrades

With DynaMed, we can do fairly easy Google-like searches and get information. We can be specific if...

Jan 2020
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Analyst/Coordinator

Sales and Contracting

The system doesn’t work as it was promoted because we don't have parts that we thought we would...

Dec 2019
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Analyst/Coordinator

Functionality and Upgrades

In the system, we can add notes, but we can’t change any documents to make our own policy.

Dec 2019
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