DynaMed Solutions
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Subject Expert
Joe VanDeGraaff
Research Director
KLAS Research Director - Joe VanDeGraaff
 
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User Commentary

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Manager

Relationship

We get lots of notices from the vendor when they are doing or changing things with the product.

Nov 2022
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Manager

Implementation and Training

We have never received any training for DynaMed Solutions.

Nov 2022
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Director

ROI / Cost (care and feeding)

We have had problems with finding out how much the solution costs. The vendor hasn't always been...

Sep 2022
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Director

Lessons Learned

I use DynaMed Solutions when I need to answer questions, look up practice guidelines, and see the...

Sep 2022
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Director

Service and Support

A couple of things recently came up because the vendor didn't communicate that they had added new...

Sep 2022
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Manager

Implementation and Training

I haven’t used the vendor’s training a whole lot, but I plan to. I had to prepare and present a new...

Aug 2022
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Manager

Functionality and Upgrades

DynaMed Solutions is a really good product, and I have been promoting it throughout my organization...

Aug 2022
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Manager

Service and Support

EBSCO Information Services has always been helpful in making sure things go smoothly during any...

Aug 2022
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Manager

Service and Support

Problems don’t arise regularly or often. If EBSCO Information Services finds an overall issue going...

Aug 2022
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Manager

Functionality and Upgrades

The product is a good teaching tool for evidence-based practice. It has transparent evidence grading...

Aug 2022
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Manager

Other Observations & Comments

There is a lack of uptake and name recognition among clinical users, and that results in relatively...

Aug 2022
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VP/Other Executive

ROI / Cost (care and feeding)

The system is a very practical system for the delivery of information and has a quick, practical...

Jul 2022
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VP/Other Executive

Functionality and Upgrades

I would like EBSCO Information Services to have more subjective opinions on topics when we don't...

Jul 2022
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Manager

Implementation and Training

The vendor could be more responsive when new changes occur with regard to providing training. I am...

Jun 2022
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Manager

Service and Support

One of the problems I have with EBSCO Information Services is that if we send in a question because...

Jun 2022
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Manager

Functionality and Upgrades

I like DynaMed Solutions. The information is well organized, and it is easy for users to navigate...

Jun 2022
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Physician

Functionality and Upgrades

The vendor also has their Full Text Finder and Discovery Service Health products. We pay for all of...

Jun 2022
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Physician

Other Observations & Comments

As we were making a decision about which product to go to, we learned that about half of our doctors...

Jun 2022
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Physician

ROI / Cost (care and feeding)

DynaMed Solutions has a better way to access articles than UpToDate. We more seamlessly connect to...

Jun 2022
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Physician

Functionality and Upgrades

DynaMed Solutions is just as good at helping us answer quick and easy questions as UpToDate is. For...

Jun 2022
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Physician

Other Observations & Comments

EBSCO Information Services has been helping people manage library content for forever. The vendor...

Jun 2022
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Physician

ROI / Cost (care and feeding)

DynaMed has lots of different products we can add, and they charge for each one.

Jun 2022
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Manager

ROI / Cost (care and feeding)

The challenge is that EBSCO Information Services doesn't have the marketing and name-recognition...

Jun 2022
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Manager

Service and Support

I really appreciate the vendor's support. They tend to be one of the more responsive and proactive...

Jun 2022
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Manager

Functionality and Upgrades

DynaMed Solutions' biggest weakness is that it seems secondary to other solutions in this space even...

Jun 2022
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Manager

Functionality and Upgrades

I like the update to the system's interface. It is easily searchable, and it looks much nicer than...

May 2022
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Manager

ROI / Cost (care and feeding)

One thing that I was really impressed with as we were all struggling with the pandemic and the...

May 2022
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Manager

Future Outlook

My satisfaction with the system 12 months from now should be very similar. The system has been very...

May 2022
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Manager

Functionality and Upgrades

I have no qualms or concerns. DynaMed Solutions’ content is robust and evidence based. I like the...

May 2022
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Manager

Other Observations & Comments

Sometimes our end users say that they can pull things up in another system but can’t find those same...

May 2022
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Manager

Technology

DynaMed Solutions stays up and running and is accessible.

May 2022
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Manager

ROI / Cost (care and feeding)

The biggest thing for me is the cost effectiveness of the system because I have gotten price quotes...

May 2022
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Manager

Service and Support

I like working with the vendor's representatives. They are so easy to work with. They are always...

May 2022
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Manager

ROI / Cost (care and feeding)

Pricing increases are pretty consistent. All of the library subscriptions, whether to journals,...

May 2022
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Manager

Interfacing and Integration

We do have DynaMed Solutions embedded in our EMR. It isn't super relevant, but we do have it so that...

May 2022
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Manager

Relationship

I know the vendor's people pretty well. I feel like there is a really good chain and great...

May 2022
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Manager

Functionality and Upgrades

The product is a stand-alone solution. It is very simple and intutive.

May 2022
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Manager

ROI / Cost (care and feeding)

The solution is expensive. However, we would buy it again because we rely on it.

May 2022
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CMIO

Functionality and Upgrades

To use the DynaMed solution, I have to log in to DynaMed.com rather than being able to launch the...

May 2022
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CMIO

Functionality and Upgrades

We can see information on what we type into the product, and we have access to MEDLINE journals. The...

May 2022
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CMIO

Functionality and Upgrades

If I had to do everything all over again, I would buy the DynaMed solution. If the DynaMed solution...

May 2022
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CMIO

Functionality and Upgrades

We piloted the DynaMed solution and vetted it with the Micromedex solution. The providers at the...

May 2022
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CMIO

ROI / Cost (care and feeding)

I would use the DynaMed and Micromedex solutions any day. EBSCO Information Services is transparent...

May 2022
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CMIO

Relationship

Our experience is biased probably because EBSCO Information Services wants our business. But over...

May 2022
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Director

Service and Support

EBSCO Information Services offers extensive training, and we can get online support. If I contacted...

Apr 2022
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Director

ROI / Cost (care and feeding)

EBSCO Information Services is very supportive of their product. The cost is reasonable. The product...

Apr 2022
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Manager

Future Outlook

Personally, I would buy the product again, but the library has consistently not been happy with the...

Apr 2022
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Manager

Functionality and Upgrades

The people who end up using DynaMed Solutions are usually people who have also used UpToDate, and...

Apr 2022
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Manager

Other Observations & Comments

I have heard from people who are not DynaMed Solutions users that DynaMed Solutions is a little hard...

Apr 2022
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Manager

Functionality and Upgrades

I use DynaMed Solutions routinely. I use it to look up answers to clinical questions. I have had a...

Apr 2022
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Physician

Interfacing and Integration

Currently, DynaMed Solutions is integrated with our EMR, so it is really easy for us to search for...

Apr 2022
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Physician

Interfacing and Integration

There was one issue with the DynaMed Solutions integration with our EMR that I found really slow and...

Apr 2022
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Physician

Other Observations & Comments

The last time I launched DynaMed Solutions on a mobile device, I actually ended up removing the...

Apr 2022
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Physician

Service and Support

DynaMed sends us reports of our usage, but they only started doing that after months of me asking...

Apr 2022
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Manager

Service and Support

EBSCO Information Services has improved over the last several months, but we would like the vendor...

Apr 2022
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Manager

Service and Support

If I don't hear feedback from EBSCO Information Services within three days of reporting an issue, I...

Apr 2022
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Director

Lessons Learned

The weakness of DynaMed Solutions is its lack of breadth compared to other systems. However, DynaMed...

Mar 2022
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Director

Functionality and Upgrades

DynaMed Solutions is a little easier to navigate than other software solutions. It gets to the same...

Mar 2022
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Director

Interfacing and Integration

The interface is easy to use. DynaMed Solutions is designed to be a point-of-care tool.

Mar 2022
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Director

Functionality and Upgrades

One reason I like the system has a clinical point-of-care tool is that it is very straightforward to...

Mar 2022
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Director

Relationship

The product is wonderful. The vendor has continued to develop it, and they are extremely receptive...

Mar 2022
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Director

Other Observations & Comments

I wish the system had even more topics and content. One challenge is that the system doesn’t cover...

Mar 2022
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Director

Service and Support

If I have any issues or concerns, I can go to any of our contacts at the vendor and get a rapid...

Mar 2022
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Director

Relationship

One thing that I have always liked about the vendor is that they are very proactive in terms of...

Mar 2022
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Director

Future Outlook

I would not anticipate our future satisfaction with the system to be any less than it is now. I am...

Mar 2022
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Director

Functionality and Upgrades

One thing that could be improved about the mobile app is navigation. Sometimes, it seems like I have...

Mar 2022
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Director

Functionality and Upgrades

DynaMed Solutions is one of my preferred sources of information. I have the system on my phone too....

Mar 2022
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Manager

ROI / Cost (care and feeding)

When we were doing budget cuts way back, I was tasked with what to eliminate. I said I would hate to...

Mar 2022
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Manager

Functionality and Upgrades

DynaMed Solutions strictly has information about every disease process, and it has a lefthand margin...

Mar 2022
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Manager

Functionality and Upgrades

DynaMed Solutions is based on levels of evidence. Other similar solutions are based on expert...

Mar 2022
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Manager

Functionality and Upgrades

I really like the system's features and guidelines. I find the system to be very easy to navigate. I...

Mar 2022
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Manager

Service and Support

The vendor has regular email updates when new features are available.

Mar 2022
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Physician

Implementation and Training

When the vendor implements upgrades, things sometimes look a little different from what we are used...

Mar 2022
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Physician

Functionality and Upgrades

I really like DynaMed Solutions, and I push it to my staff members. I usually tell my people to...

Mar 2022
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Physician

Functionality and Upgrades

I use the product on my laptop because its app isn't very user friendly. I use the app for...

Mar 2022
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Physician

ROI / Cost (care and feeding)

The system presents information in an evidence-based progression. That is important for people who...

Mar 2022
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Physician

Functionality and Upgrades

Sometimes, the system's search terms don't necessarily match up with the things that we are trying...

Mar 2022
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Physician

Functionality and Upgrades

I will typically look at the product's overview, and then I will just click on that. That will bring...

Mar 2022
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Physician

Functionality and Upgrades

Sometimes, it is hard to get an answer from the system. A strength of the product is that it is...

Mar 2022
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Physician

ROI / Cost (care and feeding)

The product's cost is its main strength. The product is very fairly priced compared to other...

Mar 2022
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Physician

Interfacing and Integration

The vendor is coming out with some interesting integrations with another vendor's product. So we are...

Mar 2022
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Director

Future Outlook

Some of our usage numbers have increased a bit. We were actually looking to not have EBSCO DynaMed...

Mar 2022
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Director

Implementation and Training

Our upgrades have been seamless. We don't really use the training, but it has always been offered.

Mar 2022
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Director

Functionality and Upgrades

There is a discovery issue with users using the system. The vendor needs to better showcase the...

Mar 2022
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Director

Functionality and Upgrades

The product is so easy to navigate. I wouldn't even consider that I might need training. I am very...

Mar 2022
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Director

Service and Support

The product we use is a combination of the Dynamed and Micromedex systems. We get more contact...

Mar 2022
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Director

Future Outlook

In the past, a group of people from our organization assessed the product. We picked it because it...

Mar 2022
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Manager

ROI / Cost (care and feeding)

We get what we expect from EBSCO, and frankly, we are getting value out of the system.

Feb 2022
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Manager

ROI / Cost (care and feeding)

EBSCO Information Services keeps their promises within their contracted capability. They don’t...

Feb 2022
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Manager

Functionality and Upgrades

I like the system. It works nicely, and the nurses can navigate it very easily. They can type in a...

Feb 2022
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Manager

Functionality and Upgrades

I would buy the EBSCO product again for the books and journals. In terms of delivering new...

Feb 2022
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Manager

Implementation and Training

When it comes to training requirements, EBSCO has been wonderful about coming on-site to do...

Feb 2022
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Manager

Service and Support

I have called EBSCO at night, and in the clinical world, that is within normal business hours. EBSCO...

Feb 2022
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Manager

Other Observations & Comments

Our nurses are used to the product, but we are encouraging them to use another platform that our...

Feb 2022
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Manager

Relationship

Our parent organization controls the modules we are allowed to have through EBSCO Information...

Feb 2022
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Manager

Relationship

EBSCO comes from an underdog standpoint and works hard to be reliable and serviceable for us.

Feb 2022
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Manager

Implementation and Training

We would like to see more training. I did get a recent PowerPoint for the solution, and it wasn't...

Feb 2022
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Manager

Interfacing and Integration

The product does a good job of linking out to other resources. Things would be easier if we could...

Feb 2022
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Manager

Service and Support

We go through a contract person in terms of support. We know them personally from having worked with...

Feb 2022
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Director

Lessons Learned

We used to have DynaMed Solutions and UpToDate, but we transitioned away from UpToDate and went to...

Feb 2022
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Director

Service and Support

We have been happy with DynaMed. When I had an issue, I emailed the vendor, and they were on it....

Feb 2022
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Manager

ROI / Cost (care and feeding)

DynaMed Solutions is produced by EBSCO Information Services as competition to another product in...

Feb 2022
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Manager

Service and Support

DynaMed Solutions provides COUNTER compliance statistics. EBSCO Information Services is a legitimate...

Feb 2022
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Manager

Relationship

The vendor is always upgrading the system and telling us before that happens. The vendor does what...

Feb 2022
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Manager

Relationship

We have had some problems with the single sign-on functionality of the system. Part of that is...

Feb 2022
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Manager

ROI / Cost (care and feeding)

Since the money that goes into the system isn’t really mine, I think that the system is great and...

Feb 2022
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Director

Relationship

The vendor contacts me every once in a while to check in, and that is fine. Our interaction with the...

Feb 2022
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Manager

Implementation and Training

I really haven’t seen ongoing training from the vendor on this system; it hasn’t been introduced to...

Feb 2022
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Manager

Lessons Learned

One of the problems is we haven’t been able to convince our users that this is a good product. There...

Feb 2022
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Manager

Service and Support

The vendor responds accordingly when we have questions. Everything is on the web, so I don’t ever...

Feb 2022
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Manager

Service and Support

The vendor is not very proactive. Their proactivity is not 100%. I would like them to just be...

Feb 2022
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Manager

Future Outlook

The product is probably not part of our long-term plans. We may renew with the vendor, but our...

Feb 2022
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Manager

Functionality and Upgrades

In my day-to-day work, I have always found the system to be very helpful. If I were in charge, this...

Feb 2022
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Manager

Functionality and Upgrades

My experience with the vendor keeping promises with this system has been pretty positive. The system...

Feb 2022
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Manager

Functionality and Upgrades

Historically, the system wasn't very strong because the coverage wasn't as extensive as what we...

Feb 2022
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Manager

Implementation and Training

I participated in DynaMed Solutions training with our vendor representative a few years back, and...

Feb 2022
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Director

ROI / Cost (care and feeding)

The solution has been very beneficial. It is like a library, and it will narrow down to the book and...

Feb 2022
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Director

Functionality and Upgrades

Years ago, I would have given EBSCO Information Services' training a perfect score, but the software...

Feb 2022
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Director

Functionality and Upgrades

EBSCO Information Services' content is regularly updated in a timely manner so that we have what we...

Feb 2022
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Director

ROI / Cost (care and feeding)

I haven't really compared EBSCO Information Services with anybody else in terms of the cost of...

Feb 2022
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VP/Other Executive

Future Outlook

For financial reasons, we switched to DynaMed. But soon after going live, we were looking to switch....

Jan 2022
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VP/Other Executive

Implementation and Training

Because of the pandemic, we didn’t have any provider education on how to use the tool. The vendor...

Jan 2022
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VP/Other Executive

Relationship

When we approached the vendor about providers being unsatisfied with the tool, they told us about...

Jan 2022
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VP/Other Executive

ROI / Cost (care and feeding)

The vendor’s costs were fair and transparent

Jan 2022
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VP/Other Executive

Functionality and Upgrades

The product is not as friendly to physicians searching for answers as the product we had before was...

Jan 2022
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VP/Other Executive

Functionality and Upgrades

We finally figured out how to launch DynaMed from within our EMR, so a provider that is in a...

Jan 2022
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VP/Other Executive

Technology

EBSCO Information Services delivered the DynaMed Decisions tool, and that was new technology. I...

Jan 2022
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