Commentary Summary
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User Commentary
The support people are pretty good. They might be slow, but they are responsive.
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I do not have administrative access to the product. I don't get reports because I don't pay for...
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The product is worth the money compared to other products. It is not expensive at all, and it has a...
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Interactions with the vendor are extremely minimal. They are not very forward in following up and...
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The product is a very small database, and the content is more specific, so changes sometimes come slowly....
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I never hear that we have disconnects or issues with the vendor. We subscribe to the product because...
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We still have a long way to go with the vendor. During their training, we brought all of our issues...
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The product has gone over fairly well with our people. There has been a bit of a learning curve, but...
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I can reach out to whoever I need to reach out to. The system has a button to contact the vendor,...
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EBSCO Information Services did a lot to work with us around our decreased budget because of...
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