eMDs Chart Comments

 

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Current Time Inside Cache Tag Helper: 9/29/2020 7:25:36 AM and Model.EvProductId = 1914

Commentary Summary

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Neither
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Negative
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User Commentary

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Director

Service and Support

We only hang onto the solution because we feel that there is not a perfect solution out there and...

Aug 2020
 Helpful

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Physician

Functionality and Upgrades

With the last major upgrade that the eMDs did, we waited for quite a while before we implemented it....

Jul 2020
 Helpful

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Physician

Relationship

eMDs needs to demonstrate their ability, show a willingness to hear their customers better, and roll...

Jul 2020
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Physician

Functionality and Upgrades

eMDs just doesn’t spend enough time on the workflow. They need to reduce the number of clicks. They...

Jul 2020
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Physician

Technology

I would like to see technology from eMDs that excites me and helps providers save time. eMDs could...

Jul 2020
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Physician

Relationship

eMDs executives are not involved in a good way. Arguing with customers is not leadership. For years,...

Jul 2020
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Physician

Service and Support

I wonder what eMDs’ strategy is. They bought the product, which a lot of offices were saying was...

Jul 2020
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Physician

Other Observations & Comments

eMDs users have set up their own forum because they want to get outside of the company control. That...

Jul 2020
 Helpful

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Physician

Relationship

We will stay with eMDs for now because the cost of moving would be too high. Having to learn a whole...

Jul 2020
 Helpful

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Physician

Other Observations & Comments

As an organization, we are on the cutting edge with what care might look like in the future if care...

Jul 2020
 Helpful

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Physician

Technology

I don’t see evidence that eMDs has a clear strategy going forward; that is the biggest negative...

Jul 2020
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Physician

Interfacing and Integration

The system picks up our habits in terms of documentation. If it sees us repeatedly using a certain...

Jul 2020
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Physician

Other Observations & Comments

The system has good data on how fast we document. After doctors have been on the product for a few...

Jul 2020
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Physician

Relationship

There was a little bit of a scare when the vendor merged with Aprima, and the vendor has become a...

May 2020
 Helpful

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Physician

Functionality and Upgrades

eMDs Chart is incredibly easy to customize on our own. I don’t need to call the vendor, and I don’t...

May 2020
 Helpful

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Physician

Functionality and Upgrades

We are doing a lot of telehealth work. A lot of tracking is required to determine what patients...

May 2020
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Physician

Other Observations & Comments

The vendor has two categories of training. I have told new people to not do the training because it...

May 2020
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Physician

Service and Support

We are very forward facing in terms of population health. We are involved in different quality...

May 2020
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Physician

Functionality and Upgrades

We do thousands of immunizations a month, and there is still a bit of a problem with that. Entering...

May 2020
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Physician

Functionality and Upgrades

The product is based on SQL; it is a database. Making the product an inventory tracker would be...

May 2020
 Helpful

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Physician

Service and Support

The vendor’s partnership with our third-party solution allowed us to quickly start telehealth. Most...

May 2020
 Helpful

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Physician

Functionality and Upgrades

The vendor doesn’t have a good product for quality measures outside of Medicare. The vaccines and...

May 2020
 Helpful

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Director

Functionality and Upgrades

eMDs has high-level people. If it weren’t for the latest upgrade going poorly, I would rate eMDs...

Jan 2020
 Helpful

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Director

Functionality and Upgrades

The beauty of the system is that we can teach our receptionist how to use it in a little over an...

Jan 2020
 Helpful

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Director

Lessons Learned

I have not met anyone that is happy with his or her EMR. I think that is because EMRs have been...

Jan 2020
 Helpful

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Director

Win/Loss - Why they were selected (by current clients)

I am happy with all our vendors, and I really like our eMDs representative. We looked at over a...

Jan 2020
 Helpful

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Director

Functionality and Upgrades

The billing with the system is fine. The problem we are having is that information got erased during...

Jan 2020
 Helpful

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Director

Technology

We are partners with eMDs. We use a hosting software model, so we host everything on our end and...

Jan 2020
 Helpful

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Director

Service and Support

With all the different federal regulations that happened over the past few years, eMDs has been...

Jan 2020
 Helpful

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Director

Technology

eMDs Chart has more bugs and problems than the vendor’s other products.

Jan 2020
 Helpful

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Director

Functionality and Upgrades

We just want an EHR that doesn’t have bugs. We sometimes click buttons in the system and can’t...

Jan 2020
 Helpful

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Director

Technology

I wouldn’t buy the system in its current state again. When we originally purchased it, the system...

Jan 2020
 Helpful

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Director

Relationship

eMDs absolutely does not keep promises. The vendor sometimes tries to nickel-and-dime us, but they...

Jan 2020
 Helpful

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Director

Other Observations & Comments

The system doesn’t work half the time, but the actual workflow is pretty intuitive.

Jan 2020
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Director

Functionality and Upgrades

We have a lot of customized reports, and we have to hire customized programmers to do that. The...

Jan 2020
 Helpful

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Director

Interfacing and Integration

Integration has been our biggest challenge with eMDs. Over the years, we have really grown in our...

Jan 2020
 Helpful

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Physician

Functionality and Upgrades

eMDs has had a lot of misses with the upgrades for this product. Sometimes the upgrade happens too...

Dec 2019
 Helpful

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Physician

Functionality and Upgrades

eMDs scores high in terms of ease of use. The product is easy to learn for new doctors.

Dec 2019
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Physician

Functionality and Upgrades

There is some truth to the constant refrain that we are so busy keeping up with government...

Dec 2019
 Helpful

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Physician

Service and Support

To me, proactive service means that eMDs reaches out to us to see how they can make things better...

Dec 2019
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Physician

Relationship

eMDs is good at keeping promises. They send people out for training. The on-site trainers are really...

Dec 2019
 Helpful

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Physician

Functionality and Upgrades

We recently did an upgrade with eMDs. We were seriously concerned about doing that upgrade because...

Dec 2019
 Helpful

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Physician

Future Outlook

eMDs' product works as it was promoted, especially with the speed of documentation. Reducing the...

Dec 2019
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Physician

Interfacing and Integration

eMDs' product does not integrate very well. We have worked hard to integrate the product with other...

Dec 2019
 Helpful

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Physician

Relationship

A tangible outcome for an EMR is the ability to accurately document in an efficient manner....

Dec 2019
 Helpful

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Physician

Lessons Learned

I would tell people looking to purchase eMDs' product to keep this product on their short list. I...

Dec 2019
 Helpful

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CMO

Functionality and Upgrades

A lot of the functionality in the EHR has become basic. eMDs is pivoting now because they realize...

Nov 2019
 Helpful

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CMO

Other Observations & Comments

I think eMDs is trying to make changes, so I'm hoping that my satisfaction with the tool will be up...

Nov 2019
 Helpful

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CMO

Relationship

We have been lucky with eMDs. I can talk to the executives whenever I need to. They get involved and...

Nov 2019
 Helpful

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CMO

Relationship

I am not sure whether eMDs is part of our long-term plans. I don't see that eMDs is aligned with us...

Nov 2019
 Helpful

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CMO

Relationship

If I were to start over again today, I would buy the eMDs system again. The vendor has kept all of...

Nov 2019
 Helpful

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CMO

Implementation and Training

eMDs' training is pretty good. eMDs Chart works as it was promoted.

Nov 2019
 Helpful

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CMO

Interfacing and Integration

We don’t really have good integration with the eMDs system, and that has been a problem that we have...

Nov 2019
 Helpful

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CMO

Functionality and Upgrades

eMDs' product quality is pretty good, and the system is probably about as user friendly as we could...

Nov 2019
 Helpful

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CMO

Functionality and Upgrades

There are a few things in the eMDs platform that we would still like to see with value-based care....

Nov 2019
 Helpful

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CFO

Service and Support

We got amazing support from eMDs at first. Then they grew to the point where they could not keep up...

Oct 2019
 Helpful

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CFO

Functionality and Upgrades

Overall, our experience has been pretty good. We went through a rough patch with some of the...

Oct 2019
 Helpful

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CFO

Other Observations & Comments

The functionality is good, but our practice has the tendency to be on the leading edge of...

Oct 2019
 Helpful

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CFO

Functionality and Upgrades

A while ago, there were upgrades that were extremely buggy and had all kinds of issues. One upgrade...

Oct 2019
 Helpful

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CFO

Implementation and Training

My only critique is that eMDs uses the same trainers for pretty much all of their training. The...

Oct 2019
 Helpful

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Director

Functionality and Upgrades

The recent updates prove that eMDs listens to their end users and facilitates easy-to-use software...

Sep 2019
 Helpful

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VP/Other Executive

Relationship

eMDs Chart was a physician-developed product when we originally started with it, and we had a great...

Mar 2019
 Helpful

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VP/Other Executive

Interfacing and Integration

eMDs Chart has always been very good with interoperability because of our multiple locations. Being...

Mar 2019
 Helpful

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VP/Other Executive

Functionality and Upgrades

I think our biggest complaint is with eMDs' portal management. We are on the third iteration of...

Mar 2019
 Helpful

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VP/Other Executive

Service and Support

In the past, eMDs was able to turn on a dime and tell us what direction we needed to go and what...

Mar 2019
 Helpful

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Director

Service and Support

We switched over to a cloud-based system that is in-house, but we lost some data in transition. We...

Sep 2018
 Helpful

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Director

Win/Loss - Why they were selected (by current clients)

We selected eMDs Chart because it was easy for us to use. It was designed by family practitioners...

Sep 2018
 Helpful

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Director

Relationship

The people whom I have had as my contacts have been really good about getting things done for me. We...

Sep 2018
 Helpful

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Director

Win/Loss - Why they were selected (by current clients)

We looked at a few other systems when we were selecting an EMR, but if we had gone with those other...

Sep 2018
 Helpful

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Director

Service and Support

We are at the point now where we have to report on everything. eMDs is helpful with getting the...

Sep 2018
 Helpful

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