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Thank you !

Access info about Ambulatory EMR on your dashboard or bookmark under

(Your Products / Your Organization's Products)


eMDs Chart Comments
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KLAS Research Director - Aaron Gleave
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Aaron Gleave

Research Director

aaron.gleave@klasresearch.com

 
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User Commentary

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CMO

Technology

The bottom line with this product is that I liked it for years, and I have disliked it for some...

Oct 2020
(0)
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CMO

Functionality and Upgrades

The prescribing module upgraded, and it is horrible. That module is cloud based and separate from...

Oct 2020
(0)
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CMO

Service and Support

eMDs' service took a dive. Their service used to be good. We used to usually get a person who could...

Oct 2020
(0)
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CMO

Relationship

I know one of the vice presidents at eMDs, but that is not the issue. The issue is the software. I...

Oct 2020
(0)
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Director

Service and Support

We only hang onto the solution because we feel that there is not a perfect solution out there and...

Aug 2020
(0)
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Physician

Functionality and Upgrades

With the last major upgrade that the eMDs did, we waited for quite a while before we implemented it....

Jul 2020
(0)
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Physician

Relationship

eMDs needs to demonstrate their ability, show a willingness to hear their customers better, and roll...

Jul 2020
(0)
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Physician

Functionality and Upgrades

eMDs just doesn’t spend enough time on the workflow. They need to reduce the number of clicks. They...

Jul 2020
(0)
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 or  to see details.

Physician

Technology

I would like to see technology from eMDs that excites me and helps providers save time. eMDs could...

Jul 2020
(0)
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Physician

Relationship

eMDs executives are not involved in a good way. Arguing with customers is not leadership. For years,...

Jul 2020
(0)
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Physician

Service and Support

I wonder what eMDs’ strategy is. They bought the product, which a lot of offices were saying was...

Jul 2020
(0)
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Physician

Other Observations & Comments

eMDs users have set up their own forum because they want to get outside of the company control. That...

Jul 2020
(0)
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Physician

Relationship

We will stay with eMDs for now because the cost of moving would be too high. Having to learn a whole...

Jul 2020
(0)
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Physician

Other Observations & Comments

As an organization, we are on the cutting edge with what care might look like in the future if care...

Jul 2020
(0)
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Physician

Technology

I don’t see evidence that eMDs has a clear strategy going forward; that is the biggest negative...

Jul 2020
(0)
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Physician

Interfacing and Integration

The system picks up our habits in terms of documentation. If it sees us repeatedly using a certain...

Jul 2020
(0)
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Physician

Other Observations & Comments

The system has good data on how fast we document. After doctors have been on the product for a few...

Jul 2020
(0)
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Physician

Relationship

There was a little bit of a scare when the vendor merged with Aprima, and the vendor has become a...

May 2020
(0)
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Physician

Functionality and Upgrades

eMDs Chart is incredibly easy to customize on our own. I don’t need to call the vendor, and I don’t...

May 2020
(0)
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Physician

Functionality and Upgrades

We are doing a lot of telehealth work. A lot of tracking is required to determine what patients...

May 2020
(0)
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Physician

Other Observations & Comments

The vendor has two categories of training. I have told new people to not do the training because it...

May 2020
(0)
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Physician

Service and Support

We are very forward facing in terms of population health. We are involved in different quality...

May 2020
(0)
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Physician

Functionality and Upgrades

We do thousands of immunizations a month, and there is still a bit of a problem with that. Entering...

May 2020
(0)
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 or  to see details.

Physician

Functionality and Upgrades

The product is based on SQL; it is a database. Making the product an inventory tracker would be...

May 2020
(0)
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Physician

Service and Support

The vendor’s partnership with our third-party solution allowed us to quickly start telehealth. Most...

May 2020
(0)
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Physician

Functionality and Upgrades

The vendor doesn’t have a good product for quality measures outside of Medicare. The vaccines and...

May 2020
(0)
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Director

Functionality and Upgrades

eMDs has high-level people. If it weren’t for the latest upgrade going poorly, I would rate eMDs...

Jan 2020
(0)
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 or  to see details.

Director

Functionality and Upgrades

The beauty of the system is that we can teach our receptionist how to use it in a little over an...

Jan 2020
(0)
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 or  to see details.

Director

Lessons Learned

I have not met anyone that is happy with his or her EMR. I think that is because EMRs have been...

Jan 2020
(0)
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Director

Win/Loss - Why they were selected (by current clients)

I am happy with all our vendors, and I really like our eMDs representative. We looked at over a...

Jan 2020
(0)
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Director

Functionality and Upgrades

The billing with the system is fine. The problem we are having is that information got erased during...

Jan 2020
(0)
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