Engage Go-Live Support Comments

 

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Current Time Inside Cache Tag Helper: 9/20/2020 4:05:50 AM and Model.EvProductId = 212905

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User Commentary

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Director

People and Knowledge

Engage provided a team, and the team’s job was to just stand and help the physicians. About 80% of...

Jan 2020
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Director

Project Results

There was not any area where I was dissatisfied to the point that I wouldn’t want to use Engage...

Jan 2020
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Manager

People and Knowledge

Engage is more than amazing. I can't speak highly enough about the team. They are the best team I...

Dec 2019
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Manager

Tools and Methodology

When Engage's people found issues, they let us know. They kept good documentation and spreadsheets...

Dec 2019
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Manager

Project Results

Engage came in at the last hour to help us. We pretty much had things built, but we didn't have...

Dec 2019
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Manager

People and Knowledge

Our experience with Engage was positive. We had several different modules that we were trying to...

Dec 2019
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Manager

People and Knowledge

The people from Engage had tons of experience from other hospitals. They were very knowledgeable...

Dec 2019
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Manager

People and Knowledge

The consultant that we originally had from our EMR vendor wasn't familiar with the ambulatory side....

Dec 2019
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Manager

Project Results

For the actual go-live, Engage brought out people to give at-the-elbow support for the physicians....

Dec 2019
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Manager

Relationship

There were stronger staff members from Engage who could always find the answer. For the most part,...

Dec 2019
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Manager

Other Observations

The only thing that would have been nice is if Engage could have been closer. That way, we could...

Dec 2019
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Analyst/Coordinator

Tools and Methodology

Engage sent more people on-site than the vendor for our system did when we went live.

Dec 2019
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Analyst/Coordinator

Tools and Methodology

After the hospital go-live, the vendor for our system we implemented left. I requested someone to...

Dec 2019
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CIO

Project Results

Engage did great work. The product we were implementing was relatively new, and there was a learning...

Sep 2019
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CIO

Tools and Methodology

Engage hosts sites during an implementation. Most of the time when we are working with consultants...

Sep 2019
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Director

Tools and Methodology

Engage helped with our go-live playbook and gave us a plan that was scheduled down to the minute....

Jul 2019
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Manager

Tools and Methodology

Engage's at-the-elbow support was amazing. Our EMR vendor was around, but they mostly just sat...

May 2019
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Manager

People and Knowledge

Engage was in tune with our staff, so Engage could help us. Our doctors would look to Engage's...

May 2019
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