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Engage HIT Implementation Leadership - Small Comments
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KLAS Research Director - Kaleb Harris
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Kaleb Harris

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kaleb.harris@klasresearch.com

 
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User Commentary

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Manager

Some of the Engage staff members were top tier, and some weren't quite as experienced, but I don't...

Mar 2021
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Manager

I am pretty satisfied with Engage. The thing we partnered with them on has been really nice....

Mar 2021
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Director

Engage was really knowledgeable and helpful when we got stumped on things or when we didn't know how...

Feb 2021
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Director

Engage was very helpful. We still have a couple of outliers that we are trying to work with Engage...

Feb 2021
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Director

Our go-live and implementation were the best experiences that we have ever had working with a...

Jan 2021
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Manager

Engage really ran with what we needed and did the work. We just met to discuss updates or anything...

Jan 2021
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Manager

Engage's consultants were very knowledgeable about the product we were using and in other ways....

Jan 2021
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Manager

Our engagement was good. There were little bumps here and there. But that is pretty common. We are...

Jan 2021
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Analyst/Coordinator

The vendor has knowledge of both our client server and their organization. The fact that the vendor...

Nov 2020
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Analyst/Coordinator

We interviewed and hosted several different vendors, and we ultimately chose Engage. One of the...

Nov 2020
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Analyst/Coordinator

By the time we were ready for the vendor to come on-site, COVID-19 hit, and the lock-down started....

Nov 2020
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Analyst/Coordinator

The vendor really made themselves available during the COVID-19 crisis. They gave everyone in our...

Nov 2020
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Manager

Engage is an excellent company to work with. They have more of a clinical background than the vendor...

Oct 2020
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Manager

The team from Engage knows us and knows the system. They find ways to make things work. There were...

Oct 2020
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Manager

The implementation people have met my expectations, but they haven’t exceeded them. I am probably a...

Jul 2020
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Manager

Engage is participating in the training sessions that we have, and they are giving us input and...

Jul 2020
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Manager

The staff members are great. Nothing is bad, but I think we need more from them sometimes. For...

Jul 2020
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Manager

I feel like our communication is lacking with the person that is building the software. The...

Jul 2020
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Manager

The people that Engage has assigned to work with us have been really easy to work with. When we have...

Jul 2020
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Manager

The only negative thing I have noticed about Engage is that they wait for me to report problems...

Jul 2020
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