Thank you !

Access info about Partial IT Outsourcing on your dashboard or bookmark under

(Your Products / Your Organization's Products)

We are currently researching Partial IT Outsourcing.

Will you help us?

Take A Survey

Engage Partial IT Outsourcing
Filtered view: All

Subject Expert
Ryan Oliver
Research Director
KLAS Research Director - Ryan Oliver
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Partial IT Outsourcing on your dashboard or bookmark under

(Your Products / Your Organization's Products)

We are currently researching Partial IT Outsourcing.

Will you help us?

Take A Survey

to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by

Manager

I can always reach out to Engage, and I have an engineer available to me no matter what time it is....

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

When we work on upgrades, there isn’t anything that Engage doesn't do properly. We frequently need...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

If there was one thing that I would like Engage to do, it would probably be to schedule either a...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

There are times when Engage needs to do better at following our site-specific process. They need to...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We do regular account status calls with Engage. They are always certain to have the appropriate team...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Engage can work on ensuring that the client is getting the best value. If we have a lot of available...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We tend to have to ask Engage to bring their outside knowledge back to us. I feel like bringing...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

With our rewritten contract, the firm avoids nickel-and-diming. Historically, there was some...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

When there is an open issue, it doesn't affect just one place; it affects a lot of people. Engage...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

The vendor exceeded our expectations with our most recent update. We had thousands of change items...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

We have very direct communication with the vendor, and that is key. I have their cell phone numbers...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Engage is a lot more knowledgeable about what is going on with our enterprise system than I am, and...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Engage was significantly cheaper for us than other vendors. Engage thought it would save us money to...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Engage is excellent. They do well with execution. Everything is on time and on budget. Now that...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The high level of service that Engage provides is rare in the industry, and we appreciate it. With...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

When we have a statement of work, Engage does a great job of identifying potential issues or areas...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The people that we have are top notch and get the job done efficiently. I have never had a poor...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

As much as I praise Engage, no one is perfect. There have been situations where we have had to...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

All of my experiences with Engage have been positive. I have a long-term relationship with them....

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Engage is very quick to respond, even when I send an email with a generalized question about what...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Engage doesn't use any unique technology to increase their impact. They are old school. 20 years...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We experience lots of strange problems that we shouldn’t be having due to the way the vendor's...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We are not completely failing, and we are not offline the majority of the time. But we are not...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I solicited Engage for upgrading the network to a current topology, and they have yet to even able...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Our relationship is difficult. We are not happy with Engage. We are captive customers; we really...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF