EpicCare Inpatient EMR
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Coray Tate
VP of Research / Strategy, Clinical
KLAS VP of Research / Strategy, Clinical - Coray Tate
 
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User Commentary

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Manager

Sometimes when we open tickets with Epic's support, it takes a while to get an answer. Sometimes a...

May 2022
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Manager

Typically when we go live with an upgrade, we are not the first hospital to use the upgrade. If...

May 2022
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Manager

There is a lot of flexibility in the integration with Epic’s system, specifically with things like...

May 2022
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Manager

Epic has great customer service. We have specific people that we reach out to for support. They have...

May 2022
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CIO

Epic delivers. They set expectations and meet them. Their quality is good. Their product works at...

May 2022
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Manager

I like Epic a lot. We have somebody here that has used our Epic system and other Epic instances, and...

May 2022
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Manager

The vendor will usually send us things proactively because they have already looked over all of our...

May 2022
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Manager

Epic’s product is very good. It does everything all in one integrated package. Epic's system is very...

May 2022
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Manager

There is so much training, which can be very overwhelming to anybody that is new to the EMR....

May 2022
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Physician

Epic continues to add things to the system's screen to the point where all the functionality is...

May 2022
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Physician

There are some things the vendor could add to the system. I can’t think of anything off the top of...

May 2022
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Director

Epic's training is very thorough. From a training standpoint, we were really prepared when we went...

May 2022
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Director

We have a huge wish list for our product specialist on some of the workflows. Not everyone is on the...

May 2022
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Manager

All of our data from EpicCare Inpatient EMR feeds into one of our other systems. That is nice....

May 2022
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Manager

Epic is very reactive. They have a big system, and they have started a lot of services and acquired...

May 2022
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Manager

Epic is a slow moving vendor, but they drive good outcomes.

May 2022
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Nurse

We receive significant at-the-elbow support for the product from the Epic support system at our...

Apr 2022
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CIO

Epic avoids charging us for every little thing, but whether their systems are appropriately priced...

Apr 2022
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Nurse

The system works well. With the COVID-19 pandemic, we have come to realize just how dependent we are...

Apr 2022
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Nurse

We try to make the product as user friendly as possible for our staff members. Epic's systems are...

Apr 2022
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Nurse

When we do Epic to non-Epic integrations, We have to do extra building. The non-Epic organization...

Apr 2022
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CIO

Epic does quarterly updates. We can't do those updates with every vendor, but Epic does a good job...

Apr 2022
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CIO

Epic is the best at what they do with EMRs. There is always room for improvement, but compared to...

Apr 2022
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CIO

EpicCare Inpatient EMR is as stable as can be. Epic does a very good job of leveraging technology...

Apr 2022
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Manager

Nothing robust has come out for EpicCare Inpatient EMR recently.

Apr 2022
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Manager

EpicCare Inpatient EMR is a good system. I like the functionality; it meets our needs. I like the...

Apr 2022
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Manager

I work with a great team from Epic. The analysts are top notch. The Epic team is empowered to help...

Apr 2022
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Director

What we liked about Epic's system was the ability to cross from the inpatient to the outpatient side...

Apr 2022
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Director

Epic uses a train-the-trainer model, but the trainers are really new. Epic needs experienced...

Apr 2022
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Director

Epic is still learning how to roll out updates. It would be helpful if Epic didn’t only send out a...

Apr 2022
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Director

The more we have used Epic's system, the more we understand how things are supposed to work. Now, we...

Apr 2022
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Director

Epic is on the cutting edge. Our downtime with Epic's system has been very minimum, and everybody...

Apr 2022
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Director

We send Epic a lot of tickets, but Epic works through the tickets pretty well once we put them in.

Apr 2022
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Manager

We do upgrades for EpicCare Inpatient EMR twice a year. If we were to perform an upgrade every time...

Apr 2022
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Manager

I like EpicCare Inpatient EMR because it is all-inclusive. The system's level of integration is...

Apr 2022
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Manager

Our providers don't like the number of clicks that EpicCare Inpatient EMR requires, but that will be...

Apr 2022
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CMIO

Having worked with other products, Epic's solution still remains the best solution for clinically...

Apr 2022
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Director

With Epic, we are never the first customer to take an update, so the updates typically work well.

Mar 2022
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Director

We hear all the time that the EMR is clunky and that it is hard for people to chart. Providers feel...

Mar 2022
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Manager

The difference between our last system and Epic's system is night and day. With our previous system,...

Mar 2022
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Manager

Epic does not have a lot of help staff members right now. The Great Resignation is affecting Epic....

Mar 2022
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Manager

The workflow for a certain department is pretty disjointed in EpicCare Inpatient EMR and feels more...

Mar 2022
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Manager

I appreciate how proactive Epic was during the pandemic. They were very helpful to all their partner...

Mar 2022
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Manager

I am very satisfied with EpicCare Inpatient EMR from the perspective of a builder and an end user....

Mar 2022
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CIO

We aren’t 100% happy with Epic, but we are 95% happy. There are some things that aren't perfect, but...

Mar 2022
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CIO

Epic will send developers on-site and make sure the workflows are recovered. They don’t just blow us...

Mar 2022
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CIO

In this industry, it is easy to get very cynical and decide we need our EMR to do all kinds of...

Mar 2022
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CIO

It is not like Judy is giving me calls on a regular basis, but I have regular meetings with an...

Mar 2022
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Manager

The product does well at working as promoted. We are doing well with Epic, and we are pleased with them....

Mar 2022
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Manager

Epic is always fine with every upgrade. They try to make things easier. Epic has some initiatives to...

Mar 2022
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Manager

Epic’s support is really outstanding. We have dedicated resources for each application that work...

Mar 2022
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Manager

There is a hierarchy at Epic. We have one contact for one piece within Epic's systems. Our contact...

Mar 2022
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Manager

Epic promised us some things years ago that we are still building toward. We get the increased...

Mar 2022
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Manager

All of our training for the system is done by our staff members and not by Epic's staff members.

Mar 2022
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Manager

Epic rarely meets our expectations. They are a very large vendor, so it isn't easy for them to be...

Mar 2022
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Manager

Epic's systems integrate with a lot of things. I feel like Epic has made efforts with that. I don't...

Mar 2022
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Manager

EpicCare Inpatient EMR is very similar to EpicCare Ambulatory EMR. Epic really does a good job of...

Mar 2022
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Manager

Epic has made training more complex than it needs to be, particularly for ongoing training and...

Mar 2022
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CNIO

I would caution a peer, because Epic does well broadly, but there are niche systems, like...

Mar 2022
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CNIO

Epic is working hard to improve the end user’s experience. So there are lots of improvements and...

Mar 2022
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CNIO

Epic’s support systems change a lot. So just when we think we have some support people that we...

Mar 2022
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CMIO

With EpicCare Inpatient EMR, providers have access to all parts of a patient's chart. I am not going...

Mar 2022
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CMIO

All EMRs were built first, and then vendors asked for clinical input. So physicians have spent years...

Mar 2022
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VP/Other Executive

Epic has a good, solid product. We have never had any significant issues with outages, and the...

Mar 2022
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VP/Other Executive

We struggle with the product's usability. The doctors are using it, but there are so many complaints...

Mar 2022
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VP/Other Executive

There is a learning curve to Epic’s system, and we don't invest enough in ongoing training. We need...

Mar 2022
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VP/Other Executive

It has always been tough for me to determine whether we are getting our money’s worth with the...

Mar 2022
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VP/Other Executive

There are bedside analytics to provide real-time intelligence to physicians as they care for the...

Mar 2022
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VP/Other Executive

My recommendation of Epic's product to another organization would depend on whether that...

Mar 2022
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CMO

I like that the EMR almost never crashes. Because many hospitals are on Epic's software in our area,...

Mar 2022
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CMO

I wish there were a better way to visualize what has changed in the last 24 hours when rounding on...

Mar 2022
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CMO

I would like to get phone notifications of abnormal test results for my patients. If there is an...

Mar 2022
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Analyst/Coordinator

Epic is definitely in our long-term plans. Everything is going to Epic except for things that Epic...

Mar 2022
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Analyst/Coordinator

Our overall level of satisfaction with Epic is high. Everyone who knows about EMRs knows that for...

Mar 2022
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Analyst/Coordinator

Epic doesn't avoid nickel-and-diming. Everything is a line item with a cost.

Mar 2022
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Analyst/Coordinator

We are in the midst of an implementation, and it is stressing everybody out.

Mar 2022
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Analyst/Coordinator

Epic's training is superlative. The training is good because Epic focuses on technical things, and...

Mar 2022
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Analyst/Coordinator

The clinicians are very frustrated much of the time in terms of the usability of the product. The...

Mar 2022
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Analyst/Coordinator

Epic's support is top notch; there is no question about that. When there is an issue, Epic is all...

Mar 2022
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Manager

Epic is very proprietary, and they don't want to share. I would love to be able to interact with a...

Mar 2022
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Manager

The system has some limitations because we aren't live on some of the vendor's add-ons. I don't know...

Mar 2022
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Physician

Things with Epic have been good. I can find all the data I need in the system.

Mar 2022
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Physician

My only complaint with the system is about the amount of time it takes to document. It takes longer...

Mar 2022
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Physician

The system requires new ongoing training for new users. It is not the most intuitive software. The...

Mar 2022
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CNO

There are certainly some challenges with EpicCare Inpatient EMR, but those that have used other...

Mar 2022
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CNO

One of the things that I hear from physicians is that they can’t tell what happened to their patient...

Mar 2022
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CNO

I really appreciate that I have a standing meeting with a representative at Epic. It is very helpful...

Mar 2022
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CNO

In the context of everything that is going on in the world and the fact that I have to train half of...

Mar 2022
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CNO

In many ways, the solution is a cover-our-bases solution as opposed to a continuity-of-care...

Mar 2022
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Manager

The product has a solid structure. Things could always improve, but no glaring issues stand out to me....

Mar 2022
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CMIO

It is very hard to find employable Epic resources. A lot of people with the necessary skills want to...

Mar 2022
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CMIO

I can't think of any area where we struggle with support from Epic. Sometimes, we get assigned a TS...

Mar 2022
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CMIO

At the beginning of the pandemic, Epic assisted with screening for travel to certain places. As the...

Mar 2022
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VP/Other Executive

The system is built for users, and Epic really does have end users in mind. There are opportunities...

Mar 2022
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VP/Other Executive

Our resource at Epic could be more proactive in scheduling nurse-planning meetings. We had to chase...

Mar 2022
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CMIO

I would like Epic to have some sort of a transport module that is external because we still don't...

Mar 2022
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CMIO

We had some experiences where Epic's people went around me and someone else to other people in our...

Mar 2022
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Manager

There are a lot of clicks involved to make anything happen. Epic is working on streamlining the...

Mar 2022
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Manager

Epic is one of our core vendors. They are very cautious to not promise the sun, but they do a good...

Mar 2022
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Manager

Epic is working very hard to support and keep interoperability. That is one of their focuses for...

Mar 2022
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Manager

We use the documentation in the system for progress notes and nursing flow sheets. We are able to...

Mar 2022
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Manager

The reports we get out of the system are very helpful, but they are not easy to set up. We usually...

Mar 2022
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CMIO

There are places where the build is a little bit clunky, especially on the inpatient side. There is...

Mar 2022
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Physician

The consultants that we get from Epic are hit or miss. Some of them are really fantastic and know a...

Feb 2022
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Physician

The training I have done from Epic has always been very helpful, specifically with Epic trainers.

Feb 2022
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Physician

I generally really like the software. I have worked with other EMRs before, and I can confidently...

Feb 2022
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Physician

When there is a shortcoming, like a particular design flaw, we can submit an enhancement request for...

Feb 2022
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Physician

There is some visibility into what Epic is planning to do in the future with their software. They...

Feb 2022
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Physician

Epic is good about helping with strategies to avoid additional charges. Rather than just having us...

Feb 2022
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CMIO

We got very far away from the foundation, so we had to bring our sites up to date with the system....

Feb 2022
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CMIO

I would go with Epic if it were my choice. Epic has the best overall continual patient care from...

Feb 2022
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CMIO

Epic is very generous in their installation measures. They really give clients the benefit of the...

Feb 2022
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CMIO

There were some things Epic could have been more proactive about in our implementation of different...

Feb 2022
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CMIO

We recently had a problem that multiple people had reported to Epic, and it was a potential quality...

Feb 2022
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Physician

Epic could work on their physician documentation. There are little things when it comes to pulling...

Feb 2022
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Physician

The software is pretty easy to use. There are some things that are intuitive, and there are a few...

Feb 2022
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Director

We have come out of the valley of despair with Epic. The last year has been pretty difficult, and we...

Feb 2022
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Director

Epic’s training was a real issue for us, and a lot of that had to do with the project plan they put...

Feb 2022
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Director

There have been a lot of different optimization requests along the way, and each application has a...

Feb 2022
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Director

The system is a unified EMR for the inpatient and ambulatory side. That was our driver for moving...

Feb 2022
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Director

Epic’s charges depend on what we are looking to add to the system. They do seem to have some...

Feb 2022
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Director

Epic was very supportive of us during the entire process of implementing the system. When we have...

Feb 2022
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Director

The system is pretty intuitive to use, but there are still definitely things we want to see in the system....

Feb 2022
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CIO

Epic used to be good about not charging for every little thing, but now things are getting a little...

Feb 2022
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Director

As I look at the competitors, I think Epic is solid. The challenge that Epic and everybody else will...

Feb 2022
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Manager

Epic is very straightforward about what they can and can't do. The vendor gives us ways to respond...

Feb 2022
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Analyst/Coordinator

We have our own support person from Epic. They are very good at responding to our needs. I have...

Feb 2022
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Analyst/Coordinator

Our Epic system is so broad and so vast. There is so much to this system; it is mind-boggling....

Feb 2022
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Analyst/Coordinator

The interoperability with Epic's EMR is great. We can connect with all of the hospitals and clinics,...

Feb 2022
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Director

As far as web support goes, the various options that are available through Epic are fantastic. If we...

Feb 2022
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Director

Early on, Epic decided they would leverage their platform by giving the hospitals and IS departments...

Feb 2022
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Director

What shocks me in healthcare is that when we look at one hospital system, we see one hospital...

Feb 2022
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Director

When a locum tenens is coming in who is already trained on Epic's software, the problem is our...

Feb 2022
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Director

The security levels and clearances in Epic's system can be clunky at times and make things...

Feb 2022
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Director

I can reach out to people at Epic and find out from a developer side what the vendor is working on...

Feb 2022
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Director

Epic has done an amazingly good job at creating a flexible program that has been incredibly useful...

Feb 2022
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Director

I don't like how we have the culture site listed in the EMR. It takes forever to find a culture site...

Feb 2022
||
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Director

My advice to any new site is to invest in training Epic analysts and support people on-site. This...

Feb 2022
||
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VP/Other Executive

Epic keeps the promises they make, though they are very careful about not promising anything.

Feb 2022
||
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VP/Other Executive

All EMRs are flawed, but Epic's EMR is the best of the bunch. In the last couple of years, Epic has...

Feb 2022
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VP/Other Executive

Over the last three or four years, the system's biggest issue has been usability. Epic has put a lot...

Feb 2022
||
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VP/Other Executive

From the beginning, there has been tremendous changeover with the Epic personnel we work with. Some...

Feb 2022
||
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CMIO

I like EpicCare Inpatient EMR because it integrates across all of Epic's components. Our clinicians...

Feb 2022
||
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CMIO

Our clinicians dislike that order sets and things like that don't appear the same across ambulatory...

Feb 2022
||
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CMIO

The solution's billing aspects for the acute care setting are particularly challenging, especially...

Feb 2022
||
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CMIO

The new technology that Epic delivers is pretty good for what users need, and it is usually an...

Feb 2022
||
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CMIO

Epic's executives have been pretty effective when it comes to their relationship with us.

Feb 2022
||
(0)
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CMIO

We have been very satisfied with some of EpicCare Inpatient EMR's pieces because we are able to use...

Feb 2022
||
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CMIO

Epic is better than they used to be when it comes to not charging us for everything, but they still...

Feb 2022
||
(0)
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Director

We have been using the product for a long time. The thing that I like best about the product is the...

Feb 2022
||
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Director

I know a lot of improvements are coming down the pike because I get information from Epic on their...

Feb 2022
||
(0)
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VP/Other Executive

The fact that Epic's system is an integrated product and the fact that there is a consistent...

Feb 2022
||
(0)
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VP/Other Executive

Because Epic is a broad-based company and not best in breed, they are increasingly challenged by...

Feb 2022
||
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VP/Other Executive

If I compare EpicCare Inpatient EMR to using paper, it is awesome. But when I compare it to other...

Feb 2022
||
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Manager

I was told that Epic could do everything, but the system is so intricate, and I don’t know all the...

Feb 2022
||
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Manager

All of Epic’s products work together, and that creates a nice flow.

Feb 2022
||
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Manager

When the product has upgrades, we may have to change our workflow because the upgrade may not be...

Feb 2022
||
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Manager

The product’s ease of use is a lot better than the ease of use in other products that I have seen...

Feb 2022
||
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Manager

Epic is pushing to make upgrades and updates all the time based on customer feedback. Epic has a...

Feb 2022
||
(0)
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Manager

If we see there is a known issue or if Epic tells us about a problem, they usually let us know that...

Feb 2022
||
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Manager

Overall, EpicCare Inpatient EMR is a good product. Epic doesn’t have a complete understanding of the...

Feb 2022
||
(0)
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Director

Since going live with the product, we have had a few upgrades, and for the most part, the upgrades...

Feb 2022
||
(0)
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Director

Epic has their annual user group meeting where they let us know about new offerings, new technology,...

Feb 2022
||
(0)
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Director

We are definitely seeing a return on our investment with Epic. The system definitely helps us with...

Feb 2022
||
(0)
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CIO

Epic comes out with really clean upgrades. If the upgrades aren't clean, Epic fixes them really...

Jan 2022
||
(0)
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CIO

EpicCare Inpatient EMR is a complex product. It is really good and solid, but the system has more...

Jan 2022
||
(0)
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CIO

I would tell others that EpicCare Inpatient EMR is one of the best inpatient electronic medical...

Jan 2022
||
(0)
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Analyst/Coordinator

I gave Epic a perfect score for the implementation because of the resources, knowledge, and customer...

Jan 2022
||
(0)
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Analyst/Coordinator

I have seen Epic completely change the way they handle their upgrades, and the process has...

Jan 2022
||
(0)
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Analyst/Coordinator

We have no issues. If something needs immediate attention, the escalation to the appropriate people...

Jan 2022
||
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Analyst/Coordinator

I would tell a peer about the ease of use, interoperability, and adaptiveness of Epic's system. I...

Jan 2022
||
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Director

I do find that Epic sometimes duplicates the ways we get into things. Everyone uses a different way....

Jan 2022
||
(0)
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Director

I don’t seem to ever see Epic training. It is like organizations have to figure the system out and...

Jan 2022
||
(0)
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Director

The vendor is proactive to their own means and what they think sells best. They are not proactive to...

Jan 2022
||
(0)
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Director

Epic does keep their promises, but they integrate a little better clinically in terms of the...

Jan 2022
||
(0)
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Director

At times, the system seems to be a little harder to navigate, and there should be some more...

Jan 2022
||
(0)
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Director

The knowledge of what Epic charges us is above my pay grade, but I get the impression that...

Jan 2022
||
(0)
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Director

The system is a little more user friendly now that it is a click-and-go system. I don’t find myself...

Jan 2022
||
(0)
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Director

We have been very successful with our Epic implementation. We jokingly say that it was by far the...

Jan 2022
||
(0)
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Director

Our users know what we had before Epic's system, and I know how they felt. Epic's system is such a...

Jan 2022
||
(0)
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VP/Other Executive

Epic has a foundational solution, and they have allowed us to consolidate platforms. One patient can...

Jan 2022
||
(0)
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VP/Other Executive

We can tie financial, quality, and efficiency outcomes to some of Epic’s predictive models.

Jan 2022
||
(0)
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Director

I have had experience with a couple of different EHRs, and by far, EpicCare Inpatient EMR has been...

Jan 2022
||
(0)
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CMIO

We have had a lot of outcomes. The population health tools have been very helpful in getting us...

Jan 2022
||
(0)
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CMIO

Overall, our providers are very satisfied with the inpatient product and don’t have many concerns....

Jan 2022
||
(0)
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CMIO

Epic has very high quality training. When we participate in classes, Epic does a great job with...

Jan 2022
||
(0)
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CMIO

Interoperability has gotten a lot better. We are lucky to have a lot of major organizations in our...

Jan 2022
||
(0)
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CMIO

Epic has been great. We have really good people helping us that are very experienced on the Epic...

Jan 2022
||
(0)
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CMIO

Some of the functionality the Epic system doesn't have is shocking to me. When we ask Epic about it,...

Jan 2022
||
(0)
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VP/Other Executive

I have been in healthcare for a long time. I have worked with a lot of different EMR vendors, and I...

Dec 2021
||
(0)
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CIO

Epic is now a victim of their own success. They are now largely dominated by hospital IT...

Dec 2021
||
(0)
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Manager

It is difficult when providers go from one Epic organization to another. Some of the smart phrases...

Dec 2021
||
(0)
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Manager

EpicCare Inpatient EMR can follow a patient through the entire care continuum, and that is a huge benefit....

Dec 2021
||
(0)
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CIO

Epic did a fantastic job helping organizations respond to COVID-19, and they did that for us at no...

Dec 2021
||
(0)
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CIO

EpicCare Inpatient EMR is a lot of money for our organization. Getting it implemented was a big IT...

Dec 2021
||
(0)
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CIO

The Epic products are truly unparalleled from an integration standpoint. Many facilities in our area...

Dec 2021
||
(0)
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CIO

Epic has been good to work with. They have brought developers on the calls to discuss how the...

Dec 2021
||
(0)
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CIO

In terms of the central scheduling functionality, the transfer pieces for managing patients through...

Dec 2021
||
(0)
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CIO

There is always a rosy view of Epic. They are obviously the market leader and have a great...

Dec 2021
||
(0)
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CIO

If we lost a resource during the implementation, the team would shift. Or if Epic didn't have a...

Dec 2021
||
(0)
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CIO

We rolled off most of our consultants soon after the go-live. My advice to anybody else would be to...

Dec 2021
||
(0)
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CMIO

We will be converting all of our sites to EpicCare Inpatient EMR. Most of our sites are already...

Dec 2021
||
(0)
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Analyst/Coordinator

The problem with the vendor's implementation team is that the people on that team are usually very...

Nov 2021
||
(0)
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VP/Other Executive

We have been happy with EpicCare Inpatient EMR. However, we are trying to get back to the vendor's...

Nov 2021
||
(0)
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VP/Other Executive

Epic does quarterly upgrades, so their customers are on various versions of the system. If a change...

Nov 2021
||
(0)
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Nurse

With EpicCare Inpatient EMR, we have an easy time accessing records since most of our affiliates are...

Nov 2021
||
(0)
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Nurse

There are a lot of features in EpicCare Inpatient EMR, such as Reporting Workbench, that provide us...

Nov 2021
||
(0)
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Nurse

One improvement we could see would be to address the documentation burden for our end. Epic is...

Nov 2021
||
(0)
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Nurse

We have a recurring documentation committee meeting where we talk with Epic. They really are doing...

Nov 2021
||
(0)
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VP/Other Executive

Epic has a great product, and everything has gone well since the implementation. Our primary issue...

Nov 2021
||
(0)
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Manager

The vendor does a lot of updates, and they send us tip sheets. We would like to see a little more...

Nov 2021
||
(0)
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Analyst/Coordinator

EpicCare Inpatient EMR is very good compared to the other EMRs that I have worked with. Our...

Nov 2021
||
(0)
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Analyst/Coordinator

Generally speaking, the solution's design and build from an analyst perspective are somewhat...

Nov 2021
||
(0)
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Analyst/Coordinator

The metrics that we use to track quality outcomes improved after we went live with EpicCare...

Nov 2021
||
(0)
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Analyst/Coordinator

It would be optimal if Epic would provide us with better release notes for each upgrade. Those notes...

Nov 2021
||
(0)
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Analyst/Coordinator

The vendor has a very good integration system. We have hundreds of other applications that are...

Nov 2021
||
(0)
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Director

Compared to what we had previously, we like the ease of the documentation with EpicCare Inpatient...

Nov 2021
||
(0)
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Director

The implementation was one of the highlights of Epic before we purchased the system. The vendor...

Nov 2021
||
(0)
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Director

There are so many ways that users can do things in Epic's system. Sometimes people have a hard time...

Nov 2021
||
(0)
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Director

My main advice to others is to follow Epic’s guidance. There were points early on where we...

Nov 2021
||
(0)
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Manager

It is super easy for patients to get their records with EpicCare Inpatient EMR.

Nov 2021
||
(0)
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VP/Other Executive

EpicCare Inpatient EMR is a great product, but the inpatient and...

Nov 2021
||
(0)
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VP/Other Executive

There are many medical devices and things that need to get integrated into the system. If a hospital...

Nov 2021
||
(0)
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VP/Other Executive

The only real negative about Epic is that they usually require us to travel on-site for training....

Nov 2021
||
(0)
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CMIO

We recently went through an incredible upgrade. For years, we have been doing quarterly updates to...

Nov 2021
||
(0)
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CMIO

We are starting to tap into all of the data that EpicCare Inpatient EMR has. We have excellent...

Nov 2021
||
(0)
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CMIO

In EpicCare Inpatient EMR, we have patient information available for everyone in real time. That is...

Nov 2021
||
(0)
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CMIO

I can't say enough about our support team from Epic. We have a great relationship. I don't even see...

Nov 2021
||
(0)
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Director

Things are going very well with EpicCare Inpatient EMR. We are very pleased with the solution. We...

Nov 2021
||
(0)
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Director

Epic has some opportunities to be a little more innovative and to help us with our current...

Nov 2021
||
(0)
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Director

Epic doesn't necessarily let us know what they have developed based on what they have heard from...

Nov 2021
||
(0)
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CMIO

I am an Epic fan. They have been very transparent with us around development. They have engaged us...

Nov 2021
||
(0)
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CMIO

Epic has clearly understood our priority around the digital patient experience. That has been really...

Nov 2021
||
(0)
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CMIO

We have had a really good experience with the quarterly upgrade cycle instead of the annual upgrade...

Nov 2021
||
(0)
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Director

The system is a good community health record compared to some of the other EHRs we have used in the...

Nov 2021
||
(0)
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Director

I met with an executive from our organization who asked where all the revenue was when I mentioned...

Nov 2021
||
(0)
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Director

The vendor did some training for superusers. That went well. The superusers learned all about the...

Nov 2021
||
(0)
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Director

The system is integrated with our patient accounting system, and that works out pretty well. We...

Nov 2021
||
(0)
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Analyst/Coordinator

Our expectations are being met as best as they can be. Fortunately, most of the work that I do with...

Nov 2021
||
(0)
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Analyst/Coordinator

We didn't receive any initial training from Epic. They specifically had a quality reporting program,...

Nov 2021
||
(0)
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Analyst/Coordinator

Some of the aspects of the chart don't seem to make sense and are difficult to navigate. One record...

Nov 2021
||
(0)
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CEO/President

Epic has kept all their promises. I have a standing call with an executive, and that is impressive...

Nov 2021
||
(0)
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CEO/President

Epic is constantly updating their product. They have a road map for the features and functionality...

Nov 2021
||
(0)
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CEO/President

We have to bolt on some things to Epic's system to make it fully functional for what we would like....

Nov 2021
||
(0)
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CEO/President

We are driving outcomes, and we are happy with Epic’s performance. However, I would like Epic to...

Nov 2021
||
(0)
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Manager

I can't see us leaving Epic's solutions at all. It would be painful to convert to different systems.

Nov 2021
||
(0)
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VP/Other Executive

Having the whole enterprise on the same system is a huge benefit. We can also connect to and share...

Nov 2021
||
(0)
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VP/Other Executive

When an organization signs up with Epic, they have to make sure to maintain the resources needed to...

Nov 2021
||
(0)
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Manager

Overall, Epic does a really good job. They are putting a lot of emphasis on mobile computing. That...

Nov 2021
||
(0)
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CIO

Other companies are sales organizations that have software solutions. Epic is a software company...

Nov 2021
||
(0)
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CIO

Epic does the best of all the vendors with supporting integration goals. Integration is Epic's...

Nov 2021
||
(0)
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CIO

EpicCare Inpatient EMR is very streamlined, crisp, and sharp. EpicCare Inpatient EMR feels like it...

Nov 2021
||
(0)
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Manager

Epic primarily wants us to use a web application called Sherlock for support. That is what we...

Nov 2021
||
(0)
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Manager

Epic sends out weekly patient safety issues and alerts to our various teams. Epic also alerts our...

Nov 2021
||
(0)
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Manager

I really appreciate Epic's training program. Their trainers do an excellent job with training and...

Nov 2021
||
(0)
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CMIO

I don't know of any vendor that keeps all of their promises. However, Epic keeps most of them. Epic...

Oct 2021
||
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