Epic IV Dispense Prep Commentary
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Subject Expert
Jackson Tate
Research Director
Commentary Summary
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User Commentary
Relationship
Epic keeps all their promises and finishes all the development they plan. I hesitate to say the...
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Product
I tend to recommend Epic IV Dispense Prep because integration inherently creates a loss in...
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Loyalty, Relationship
Epic is investing in Epic IV Dispense Prep and listening to the concerns of everybody using it. That...
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Product
We are not using Epic IV Dispense Prep for gravimetric or photo capturing because the system is...
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Loyalty
We want to compare Epic's gravimetric options with the options from another vendor that we already...
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Operations
If someone is looking to implement this solution, they will want to be thoughtful about how they...
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Product
Epic IV Dispense Prep is just software, so we still have to bring some things on our own. It is on...
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Operations
When it comes to training, the initial organizational transformation and the dedicated resources...
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Product
Epic IV Dispense Prep works well. It is integrated into the EHR, and it maps and links all the...
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Operations, Product
Epic IV Dispense Prep is super intuitive. There is not a lot of instruction that one needs to go...
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Relationship, Product
It is sometimes hard to get things triaged in Epic IV Dispense Prep if we don't know internally how...
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Relationship, Product
What I like about Epic is having everything seamlessly work within one EHR without having to...
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Loyalty, Relationship, Product
Epic IV Dispense Prep is pretty easy to use. We can run reports off the information in Epic IV...
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Loyalty, Product
Epic IV Dispense Prep is good, but I think Epic could do more work on it. Epic has added features to...
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Loyalty, Product, Value
We have no problems with Epic IV Dispense Prep. It has been a nice platform for us to have given...
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Product
I like that Epic is keeping Epic IV Dispense Prep up-to-date. When safety recommendations came out...
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Operations, Product
Epic was unable to provide options for cameras. The cameras froze up, and Epic didn't warn us about...
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Relationship, Product
For Epic IV Dispense Prep, it seemed like we had to create everything. Epic didn't have documents...
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Relationship
Epic’s support is usually pretty decent. I don't really know who Epic's executives are,...
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Loyalty, Value
Epic IV Dispense Prep is worth the money. It is nice to have the product integrated; Epic is very...
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Operations, Product
The product is a lot better than nothing, but there are better systems out there. Epic's solution is...
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Product
I have heard of some new things in the mix from Epic, but I don't know whether gravimetric stuff...
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Product
Epic needs to overhaul their reporting functionality; it is awful. Epic does everything else pretty...
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Relationship, Operations, Product
Things are going well with Epic, and there is nothing to complain about. In terms of going live with...
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Product
The actual dispensing part of the product works well. The main problem we have with the system is...
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Product
The product's alerts could be configured better. Sometimes, using multiple packages is part of our...
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Product, Value
Epic IV Dispense Prep has done a good job of catching some near misses and things like that. We look...
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Culture
We like the fact that Epic IV Dispense Prep is all in one system with our EHR and that it is easily...
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Relationship, Product
I know that Epic has other priorities, but I would appreciate it if they could improve the speed of...
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Operations, Product
I would tell a friend that Epic IV Dispense Prep is extremely easy to set up and to have end users...
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Loyalty, Product
The system's key selling point is that it is an Epic system. Users can't use it if they aren't on...
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Product
The product's cameras need to be improved. Epic doesn't get into the hardware space the way some...
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Product
Epic IV Dispense Prep is a really great system. I think there were a couple of challenges with it...
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Operations
When we implemented the system, Epic was helpful when we had questions, but we had to do a lot of...
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Product
I know that Epic's main competitors are Cerner and MEDITECH, but I think that Epic is the best of...
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Relationship, Operations
Epic likes their metrics. They have a lot of tools that we can use to improve our experience or see...
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Product
One of my biggest problems with Epic is that they have a system that works really well, but a lot of...
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Relationship
Epic offers office hours where we can meet with them. They try their best to look into issues, but...
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Product
For Epic IV Dispense Prep, the labeling process could be made safer as compared to something like...
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Product
What I don't like about Epic IV Dispense Prep is that the pictures don't integrate well right off...
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Relationship, Product
I would like certain items to not scan for each other. We have instances where another vendor loads...
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Value
I have never heard anyone complain that we got charged for little stuff with Epic. Whatever problems...
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Product, Value
What I like about Epic IV Dispense Prep is that it works very well and we can program a lot of stuff...
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Value
Once an organization buys Epic IV Dispense Prep, they don't have any charges beyond that. However,...
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Culture, Operations
We were steered wrong with the system in the very beginning, and that was a problem. Our...
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Product
Most of the system's modules function very well for what we have been doing. Epic IV Dispense Prep...
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Product
One issue we have had with Epic IV Dispense Prep is that its base reports don't capture what is...
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Value
Epic IV Dispense Prep requires a lot of certified individuals and programming hours to keep it...
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Product
Epic IV Dispense Prep is a relatively small Epic product, so it is easy to figure out and work...
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Relationship, Product
There are opportunities for Epic to improve their software and support. For example, it would make...
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Relationship, Product
Epic is very big, and they ultimately prioritize their own things that are tied to billing and...
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Value
Epic's system is super expensive. It is like buying a Mercedes. Epic loves to charge for everything....
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Loyalty
We chose Epic's system for a good reason. To use the product, a healthcare organization needs good...
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Loyalty
We are currently using the product the way Epic designed it to be used, but we use the product a...
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Loyalty
We are looking at integrating cameras into the system. Then, a pharmacist will be able to have those...
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Product
The product really lends well to our workflow and being consistent with what is being prepared and...
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Culture, Product
The application works as promoted. The only issue we have are the cameras associated with the...
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Product
Our staff would like the ability to do more filtering and column setup, which is fairly hard coded...
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Relationship, Product
Epic IV Dispense Prep is a clear, discrete input. We put in the vial, put in the bag, and scan the...
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Relationship
Epic IV Dispense Prep does what Epic says it does. We have frequent calls with our technical support...
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Product
We would like Epic IV Dispense Prep to be more compatible with other products. Epic has come a long...
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Operations, Product
The product is a powerful tool with a lot of capabilities and functionality. A lot of customization...
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Product, Value
Epic IV Dispense Prep continues to work well for us. It is our backbone for documentation as well as...
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Loyalty, Relationship
We are expanding Epic IV Dispense Prep's use around waste documentation. There is an upcoming...
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Product, Value
To be successful with Epic IV Dispense Prep, customers need to invest in building out their barcode...
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Product, Value
Epic IV Dispense Prep works extremely well, and we are very happy with it. Our capture rate and our...
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Relationship
We have not had any issues with Epic promising us things and not delivering.
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Culture, Value
The good thing about Epic is that they don't nickel-and-dime. There are no additional costs for Epic...
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Relationship
Epic does not provide support from a vendor perspective, and they don’t proactively reach out. The...
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Operations
Epic does not train us, and they don't have any involvement with training. Ideally, they would come...
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Relationship, Product
With updates for Epic IV Dispense Prep, our internal people can get some information from Epic, but...
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Relationship
Epic provides great resources, and one of the best is the Epic UserWeb, which allows us to talk with...
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Loyalty, Product
We are starting to implement Epic IV Dispense Prep in additional areas across our system, and we...
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Product
Epic IV Dispense Prep is customizable, and Epic is always making enhancements and updates. The tool...
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Culture, Product
Epic was honest and up front about limitations. When Epic first rolled out Epic IV Dispense Prep, it...
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Product
We are still getting a handle on some of the dashboards and metrics in Epic IV Dispense Prep. Epic...
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