Experis Health Go-Live Support Commentary
Filtered view: All

Subject Expert
Kaleb Harris
Research Director
KLAS Research Director - Kaleb Harris
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
VP/Other Executive

Relationship

Experis Health Solutions had good subject matter expertise. They had excellent customer service...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

Experis Health Solutions provides good quality and is responsive. They are able to procure the...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Relationship

I don't know whether Experis Health Solutions exceeded our expectations, but they always met our...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Relationship

Experis Health Solutions’ manager commented to us about how some of the lower-quality staff they had...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value, Value

Experis Health Solutions was expensive but we absolutely did receive our money's worth.

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations, Operations, Operations

The individual quality of the people from Experis Health Solutions was great, but the whole system...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Services, Services, Services

Sometimes, interoperability is presented as easy, and later on, the true work of it comes out, so it...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Relationship, Relationship

Experis Health Solutions could be more direct. They had a lot of experience doing what they did for...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Relationship, Relationship

I have had great experiences with the firm’s tech support people as well as their account managers....

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations, Operations, Operations

The go-live training is a really challenging area to fill. We probably could have done better. We...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Operations, Operations

The bulk of our engagement with Experis Health Solutions was at-the-elbow support for go-live...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Relationship, Relationship

EMR support is one of the hardest jobs in the world. It is fun work, but managing that pool of...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Relationship, Relationship

The firm's executive team was very personable. We had someone assigned to us, so we didn't have to...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Value, Value

The value we got in exchange for what we paid for Experis Health Solutions' service was really good.

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Relationship, Relationship, Operations, Operations

We have never had a resource as connected as the resource we had on this go-live from Experis Health...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship, Relationship, Relationship, Operations, Operations, Operations

There was a representative from Experis Health Solutions that brought a wealth of knowledge and...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship, Relationship, Relationship, Operations, Operations, Operations

Experis Health Solutions took full responsibility and executed amazingly well around the...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship, Relationship, Relationship, Operations, Operations, Operations

Experis Health Solutions was really good about getting somebody else in when we got a resource that...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Relationship

The firm’s executives came out several times during the process to make sure we were okay and make...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Relationship, Operations, Operations

With other firms, I have always had to be the one to manage consultants. I have to ask them why they...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Relationship

Our contact at the firm overshot my expectations in terms of resources. They asked what I needed and...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Relationship, Relationship

Our partnership with Experis Health Solutions is driven by the effective communication that we have....

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Relationship, Relationship

The on-site staff excels at driving outcomes. The virtual staff seems to be a mixed bag of those who...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Relationship, Relationship

We have overloaded our virtual model with people, so if several staff members are manning a channel,...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Relationship, Relationship

We are all looking for results. We want customer satisfaction, so we want a good go-live experience....

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship, Operations, Operations, Operations

With a previous go-live, it started becoming apparent that Experis Health Solutions was stepping up...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Relationship, Relationship

What Experis Health Solutions is doing is very helpful and is not always written in the statement of...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Relationship, Relationship

I get a lot of things resolved directly with the project manager from Experis Health Solutions....

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Relationship, Relationship

I liked the involvement of Experis Health Solutions’ project manager. They were able to sit in the...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Relationship, Relationship, Operations, Operations, Operations

Experis Health Solutions managed the project well. Their project manager was really good, and the...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Operations, Operations

Experis Health Solutions’ rate is the best that I have seen in the industry. I have done a number of...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Relationship, Relationship

With Experis Health Solutions, we were able to stay below my time and budget expectations, and that...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CTO

Relationship, Relationship, Relationship, Operations, Operations, Operations

Our first engagement with Experis Health Solutions was at-the-elbow support for the go-live of one...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CTO

Relationship, Relationship, Relationship

Experis Health Solutions does not consistently exceed expectations. During the planning of the...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CTO

Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship

Regarding our help desk support experience with Experis Health Solutions, they have KPIs and are...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CTO

Value, Value, Value

I would like Experis Health Solutions' services to be cheaper, but I know they have a business to...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CTO

Relationship, Relationship, Relationship, Operations, Operations, Operations

Experis Health Solutions is very thoughtful, and they bring in the right folks from an executive...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Relationship, Relationship

Experis Health supports us in optimizing processes and workflows, and they provide exceptional...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Relationship, Relationship, Operations, Operations, Operations

The firm’s project management people are fantastic to work with. I have met several of the firm's...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Relationship, Relationship

The firm’s support and project management teams were nimble. We had locums supporting various...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Relationship, Relationship, Operations, Operations, Operations

Everything can always be improved a little, but the firm did a nice summary of each day. They also...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Relationship, Relationship

The firm was nimble in their ability to take any direction and take any suggestions that we...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Relationship, Relationship, Operations, Operations, Operations

Occasionally, we have one or two resources that just don't seem to meet the mark, but they are...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
Related Articles



​