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Commentary Summary
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User Commentary
Director
ettain health has been a very good partner to work with. The resources that are in place right now...
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VP/Other Executive
ettain health has had a good bit of turnover with their leadership in the past year. When we were...
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VP/Other Executive
We did have to replace a few staff members, but with a high volume of consultants, that is to be...
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VP/Other Executive
ettain health always delivered on time. We had some of the same local people on our engagements with...
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VP/Other Executive
We get competitive bids when choosing a vendor. Our decision comes down to the hourly rate. ettain...
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VP/Other Executive
We chose ettain health because they were the only vendor that actually brought delivery people...
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VP/Other Executive
ettain health is great at driving outcomes. Everything that the vendor has done over the last year...
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VP/Other Executive
Overall, I think very highly of ettain health, and our experience has been very positive. ettain...
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VP/Other Executive
Because of COVID-19, we have had a unique experience with ettain health. We hired resources, but we...
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VP/Other Executive
We didn't hire the vendor to be strategical; we hired them as our backfill. But I would rate the...
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VP/Other Executive
I liked the way ettain health responded to our requests during the contracting process. My boss...
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VP/Other Executive
ettain health has brought us good, qualified candidates. The vendor is very prompt. Within a week of...
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VP/Other Executive
ettain health isn't super aggressive. I like that. If I need something, I can reach out to them and...
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VP/Other Executive
The most important thing to us when we are looking for an outside consultant is whether the vendor...
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VP/Other Executive
ettain health is easy to contract with. They don't make us jump through a lot of hoops to get a...
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VP/Other Executive
ettain health provides consultants for us. Those consultants are never going to be exactly what our...
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Director
Our work with Leidos went very well. We needed someone with soft experience in our lab system....
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Director
We had a good relationship with Leidos. They checked in often enough that I felt like I could call...
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Director
The individuals that were matched with the organization were just so specialized that it created a...
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Director
ettain health did really well at filling the roles we needed to be filled. We have great...
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Director
ettain health did a really nice job with staffing. We had a few gaps here and there, but after those...
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Director
There was someone that ettain health brought in that we had to replace. That happened early on, and...
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Director
The feedback on support issues came in the form of a spreadsheet, which was very high level. There...
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Director
The only negative with our last consultant is that when someone in a high-level position doesn’t...
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Director
ettain health wasn't the most expensive vendor that we talked to, and they delivered high-quality...
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Director
There is positive feedback, and then there is the lack of negative feedback. We got both from our...
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Director
The vendor has done a fantastic job of meeting our needs for the type of resources that we want. The...
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Director
We consider the vendor as a part of the team. They aren't considered to be an outside resource with...
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Director
The folks that are working on the team do a very good job and are smart. Sometimes, they don't...
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Director
Our account representative solves problems when they come up. That person follows up proactively and...
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Director
I would like to see the vendor be proactive. People need the ability to ask for help when they need...
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Manager
ettain health has been a partner to us. They were integral in helping us with our implementation....
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Manager
I don't hesitate to recommend ettain health to others. The vendor has been very good. I would advise...
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Manager
There were a couple of instances where we had trainers who didn't work out. We likely share...
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Manager
When we had someone from ettain health who didn't work out and had to be removed from the project,...
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Manager
ettain health exceeded our expectations. They provided services that I didn't even know existed....
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CIO
The quality of ettain health's staff was outstanding. The administrative scheduling was challenging...
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CIO
ettain health fully met our needs. They were very prompt and didn't miss a deadline. They actually...
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CIO
When we hire people, we look for experience-based advice and guidance. ettain health did okay, but...
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CIO
ettain health is very prompt in filling roles. They have good staff members. The vendor is able to...
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Analyst/Coordinator
Our consultant from ettain health does great work for us. We do what we can to keep the same...
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Analyst/Coordinator
The only challenge I have had with ettain health was the transition from our previous vendor to...
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CIO
In my past experience with ettain health, they have always seemed to provide me with quality...
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CIO
We had an ettain health resource who apparently had other distractions and wouldn't get back to us...
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CIO
The executive involvement from ettain health is pretty darn good. The executives are always too...
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VP/Other Executive
For the most part, ettain health did a pretty good job of getting people to us fairly quickly. We...
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VP/Other Executive
I think we have a good relationship with ettain health. Once they do their job, it is up to me and...
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Director
From other service vendors, I have gotten emailed time cards that I can approve easily, but I...
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Director
There was a situation where ettain health started to go up to the executive level a bit. I work with...
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Director
ettain health does absolutely wonderful work. They do good, solid configurations. There are no...
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Director
When we were doing the interview process, ettain health was great about sending resumes, and if we...
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VP/Other Executive
ettain health is our go-to firm when we need backfill. Our partnership with them has been great....
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Manager
Without our contractors, we couldn't have gotten anything done during the COVID-19 pandemic. ettain...
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Manager
ettain health is very quick at producing resources for us to interview. They have been very...
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Manager
We have worked with ettain health for a long time. We have a relationship with their executives, and...
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Manager
I do receive my money's worth from ettain health. They do a good job. Everybody thinks I pay too...
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Director
We use the vendor's employees for our projects. These individuals go wherever we need them to.
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Director
ettain health was good about providing us with the correct resources for our project. On our most...
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Director
We have been working with the vendor for years, and they have never let us down. Whenever we need...
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Director
ettain health is easy to deal with. I have used other consulting firms in the past, and they have...
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Director
We have only had to replace one resource. This wasn't because that individual couldn't do the job;...
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CMIO
The vendor helped us find credentialed trainers. ettain health then worked with us to recruit and...
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CMIO
ettain health was great to work with, but we won't be trying their local staffing model again. It is...
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CMIO
The vendor was very good when we used their own staff members. We had one or two issues with members...
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CMIO
ettain health avoided charging us for every little thing. They are one of the better vendors we have...
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Director
ettain health just revamped their billing. That was actually a really smooth process. I didn't want...
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Director
ettain health's customer service is great. Anytime I need something, no matter when that is, the...
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Director
ettain health had good processing. They were able to find resources very effectively and, by and...
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Director
The salespeople with ettain health were a little overenthusiastic. However, once we got going, we...
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Director
ettain health was very much on board with us. They had good relationships with my program managers...
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Director
I don't recall any battles about the cost of ettain health's services. ettain health didn't...
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Manager
ettain health gave us a very experienced analyst who had worked in the Epic system for several...
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Manager
We met with the vendor executives once a month or at least once a quarter to talk about whether...
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Manager
The quality of the staff has always been very high. ettain health brings us the best and the...
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Manager
Unfortunately, we haven't used a large volume of ettain health's staff. I would recommend them. We...
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Manager
I really appreciated that our consultants from ettain health worked independently and produced the...
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Manager
We got our money’s worth. We got outcomes above and beyond our expectations that ettain health...
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Manager
I don't have any recommendations about what ettain health could improve. They supplied experienced...
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VP/Other Executive
I will occasionally use this service for staff augmentation related to our core vendor's software....
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VP/Other Executive
If I had to give our project manager a rating on how well that person integrated on a scale of 1–10,...
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VP/Other Executive
The vendor's resources matched up with our needs pretty well. Some of that came from what we gave...
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VP/Other Executive
I don't bring in resources for their strategic ability. That isn't part of the summary that I ask...
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Manager
Years ago, ettain health provided really supportive resources that had experience in what we were...
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Manager
ettain health hasn't exceeded my expectations. I haven't enjoyed working with them, and they have...
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Manager
ettain health was relatively slow at filling the requested roles, but the people they have given me...
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CNIO
ettain health was really prompt with filling the requested roll. I reached out to them, told them...
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CNIO
If the decision were up to me, I would absolutely use ettain health again if I had another need. I...
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CNIO
I would say ettain health avoided charging for every little thing throughout the engagement. We were...
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CNIO
ettain health definitely consistently exceeded expectations, especially in terms of their...
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CNIO
ettain health definitely worked with me in a strategic way, but it is not like we were talking about...
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CNIO
People should make sure they are clear about what they are looking for with any contracting company....
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Manager
There has been a bit of a struggle, but I don’t think that reflects on ettain health. Doing the...
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Manager
We brought on credentialed trainers from ettain health to learn and teach the content. One person...
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Manager
There were times when we had to ask for things to get moved a little faster, and maybe that was...
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Manager
We let some ettain health trainers go, but that was a natural part of the process. ettain health...
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Manager
In the margins, we had a couple of issues with the ettain health staff. The people that I work...
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Manager
The ettain health representatives are heavily involved. They join all our calls, and people higher...
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Manager
The cost of the engagement is a little out of my depth. I have no idea how much we pay. I feel like...
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Manager
I had a great experience working with ettain health. They helped us implement a training program....
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Director
I have an ettain health account manager who is my go-to person whenever I have a need. I explain our...
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Director
If someone asked me about ettain health, I would let that person know that my experience has been...
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CIO
ettain health is responsive. That largely has to do with the local salespeople and leadership we...
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Manager
ettain health does a fine job. One of the good things that ettain health brings to the table is the...
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Director
ettain health has been there when we needed them. They have negotiated and moved things along pretty...
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VP/Other Executive
ettain health has provided certain types of services at an extremely reasonable rate. The work that...
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VP/Other Executive
The vendor is extremely close to consistently exceeding our expectations. We feel very confident...
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VP/Other Executive
One thing about ettain health that gives me a little pause is their sales approach. They have a...
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VP/Other Executive
ettain health's execution is very good. It is hard to find people and time things right, but that is...
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CIO
In general, ettain health is pretty steady. Their price point is attractive and good. We received...
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VP/Other Executive
We have some resources from Leidos Health that are now part of ettain health. We really like the...
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