Tell us about you
Work Email required
Organization required
First Name required
Last Name required
Job Title required
Phone required (###) ###-####, or int ######...
City required
State/Province required
Tell us about your organization
Looks like we’re already familiar with you!
Please press next to continue with the survey.
Looks like we’re already familiar with you!
According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.
If you are trying to access KLAS research data and reports, an email has been sent to with a link to login.
If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.
Membership Commitment
In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.
By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
Thank You! Your information was submitted successfully!
Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Thank You! Your information was submitted successfully!
Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.
If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.
Surprise! Looks like we already have an account for you.
An email has been sent to blah@blah.com with a link to login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Patient Engagement Comments
Filtered view: All
Subject Expert
Commentary Summary
Want to see full details?
User Commentary
Manager
The vendor avoided charging for every little thing, but we did just find out that we are going to...
Login or Create an Account to see details.
Manager
Our account management team is awesome. The team members are very reactionary. They provide the...
Login or Create an Account to see details.
Manager
We are seeing product suites now, so those are new to us, but I don't know what the vendor is...
Login or Create an Account to see details.
VP/Other Executive
We have access to the vendor's senior leadership team, and that team is helpful. We are upgrading to...
Login or Create an Account to see details.
Director
The system is definitely not for small organizations that aren't sophisticated. There is a large...
Login or Create an Account to see details.
Director
The implementation process was most disappointing and very painful. We wasted a lot of effort. One...
Login or Create an Account to see details.
Director
Evariant's products seem good in demos. The best thing of all is that these are managed products....
Login or Create an Account to see details.
Manager
The vendor helped us build something that works seamlessly and never goes down.
Login or Create an Account to see details.
Manager
Evariant was a hungry start-up company that was willing to do everything in the past, but now the...
Login or Create an Account to see details.
Manager
We don't get any updated information on the product. Frankly, I haven't seen any kind of change to...
Login or Create an Account to see details.
Manager
When Evariant first came in for training, multiple people in our organization failed spectacularly...
Login or Create an Account to see details.
Manager
If we do a good job of identifying projects, Evariant's product should be able to help us put...
Login or Create an Account to see details.
Director
The system is helping us engage patients to get the mobile app. The system helps us find the targets...
Login or Create an Account to see details.
Director
We are adding a lot of functionality with more modules very soon. That will take the product to the...
Login or Create an Account to see details.
Director
The system is really good at modeling target audiences that may have an interest or propensity to a...
Login or Create an Account to see details.
Director
We have a great relationship with the vendor. We have biweekly meetings to discuss any gaps or...
Login or Create an Account to see details.
Director
I am pleasantly surprised by the vendor. From my experience, when a company takes over another...
Login or Create an Account to see details.
Manager
I knew a couple of Evariant people who had supported our build years ago and had been important in...
Login or Create an Account to see details.
Manager
Evariant has transitioned into more of an integrator role, and they handle all the upgrades for us....
Login or Create an Account to see details.
Manager
Going forward, I wouldn’t say the Evariant product is a strategic piece of our company tech stack....
Login or Create an Account to see details.
Manager
Evariant was purchased before I came to the organization. The product is the reason I am here....
Login or Create an Account to see details.
Manager
Our contract allows for something like a few hundred hours’ worth of development work every year....
Login or Create an Account to see details.
Manager
The upgrades definitely require us to be involved if we think of the intake forms in terms of QA....
Login or Create an Account to see details.
Manager
From a security perspective, the platform is unparalleled. If Evariant had a breach or any kind of...
Login or Create an Account to see details.
Manager
The product functionality does meet our needs. Evariant has a pretty wide suite of products if...
Login or Create an Account to see details.
Director
We were so early on with the tool that we probably limited what we could have actually done. We...
Login or Create an Account to see details.
Director
Evariant is responsive to client issues, but they don’t have the bandwidth to support the scope that...
Login or Create an Account to see details.
Director
The jury is still out on the ROI. The implementation process is really slow. There are issues on...
Login or Create an Account to see details.
Director
Evariant has created a solution that allows marketers to pull out really meaningful insights to dive...
Login or Create an Account to see details.
Director
The implementation is the hardest part. Evariant could have been more transparent and could have set...
Login or Create an Account to see details.
Director
Evariant hasn't done well with supporting our integration goal. That goes back to the whole idea of...
Login or Create an Account to see details.
Director
The support is really good, and the vendor is accessible. They do a really good job of providing...
Login or Create an Account to see details.
Director
The service people have gotten better at being proactive. They are good at helping us think ahead,...
Login or Create an Account to see details.
Director
I would definitely recommend the product. It is one of the most sophisticated tools on the market...
Login or Create an Account to see details.
Manager
There hasn't been new technology that I am really aware of. The vendor sells us the product, and...
Login or Create an Account to see details.
Manager
I would tell other providers to not buy the car unless they check out several different cars in the...
Login or Create an Account to see details.
Manager
We selected this vendor because they promised us claims data and that we would be able to tell where...
Login or Create an Account to see details.
Manager
The vendor was able to create certain pieces within the software that provide me a system for...
Login or Create an Account to see details.
Manager
The basic product is great overall. I use Patient Engagement to track everything I do, so I can go...
Login or Create an Account to see details.
Manager
I am not aware of any upgrades that have been made to the product. The vendor does have a mobile...
Login or Create an Account to see details.
Manager
The training was good. When Patient Engagement was implemented, the vendor sent people who knew the...
Login or Create an Account to see details.
Manager
The vendor has had minimal contact with us ever since they sold us the product. They have never...
Login or Create an Account to see details.
Director
The vendor wants us to move to the cloud version of their system, but that would cost us a lot of...
Login or Create an Account to see details.
Director
We have been begging for training, and Evariant hasn't been providing it. Evariant introduced a tool...
Login or Create an Account to see details.
Director
Evariant was purchased by Healthgrades. We have had a bit of a bumpy road with that transition. I...
Login or Create an Account to see details.
Director
The campaigns that we have are still working well, but the reporting is a struggle. We don’t have...
Login or Create an Account to see details.
Director
As far as COVID-19 goes, Evariant has been good. They adjusted some contract pricing so that we...
Login or Create an Account to see details.
Director
In terms of supporting our integration, the vendor has worked really hard to try to offer us landing...
Login or Create an Account to see details.
Director
Our vendor keeps their promises in general, but every now and then, there is a delay in...
Login or Create an Account to see details.
Director
We have had challenges getting the ROI on our end. I think we are getting there, though. When it...
Login or Create an Account to see details.
Director
One of the problems with Evariant Patient Engagement is that the email marketing campaign is...
Login or Create an Account to see details.
Director
Evariant could do better at assessing the value of a campaign. We lose money on the conversions that...
Login or Create an Account to see details.
Related Reports View All Reports
Featured Reports
Preferences
Related Blogs
The New KLAS Patient Engagement Ecosystem
When Engaging Patients, Do We Give Them a Voice?