ehCOS Clinic (Non-US) Comments
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Current Time Inside Cache Tag Helper: 12/2/2020 6:20:07 PM and Model.EvProductId = 187688

Commentary Summary

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Neither
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Negative
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User Commentary

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VP/Other Executive

Functionality and Upgrades

Not having the system completely implemented to its full capability and utilization makes my job...

Jul 2020
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VP/Other Executive

Lessons Learned

If I could go back in time and ehCOS were more matured and developed the way it is today, then I...

Jul 2020
 Helpful

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VP/Other Executive

Functionality and Upgrades

The key missing part for us is the ability to see overall inpatient and outpatient numbers with a...

Jul 2020
 Helpful

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VP/Other Executive

ROI / Cost (care and feeding)

I recommend that everis exercise more flexibility. They need to avoid charging for every little...

Jul 2020
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VP/Other Executive

Functionality and Upgrades

Today we are using the billing system from everis, and it is working fine and meeting our basic...

Jul 2020
 Helpful

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VP/Other Executive

Interfacing and Integration

The idea of working with a multinational vendor was an attractive factor for us to select everis,...

Jul 2020
 Helpful

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VP/Other Executive

Relationship

We understand that everis is a multinational company, and we are trying to follow their processes,...

Jul 2020
 Helpful

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VP/Other Executive

Other Observations & Comments

everis offered a portal for telehealth given the global COVID-19 pandemic, and we implemented and...

Jul 2020
 Helpful

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VP/Other Executive

Other Observations & Comments

The clinical functionality of ehCOS is much more developed, polished, and mature than the financial...

Jul 2020
 Helpful

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VP/Other Executive

Service and Support

The implementation at the inception was very poor, and I would have probably rated everis very low...

Jul 2020
 Helpful

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Director

Relationship

There is a lack of professionalism from everis with us. They don't treat us as a client. When they...

Jun 2020
 Helpful

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Director

Service and Support

Overall, there was a lack of experience in managing the project from everis' team. The timelines...

Jun 2020
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Director

Implementation and Training

The implementation was never finished on time, and everis was never transparent on how things were...

Jun 2020
 Helpful

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Director

ROI / Cost (care and feeding)

The level of service we received was way below what we expected, especially for the amount of money...

Jun 2020
 Helpful

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CIO

Implementation and Training

Delays in our implementation really drove our initial dissatisfaction with everis.

Jun 2020
 Helpful

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CIO

Relationship

Our relationship with the vendor has gone well. We have had our ups and downs, but now we are in a...

Jun 2020
 Helpful

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CIO

Other Observations & Comments

We have seen a difference in technology given the fact that everis is a Spanish-developed system...

Jun 2020
 Helpful

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CIO

Functionality and Upgrades

We have been working on improving the system to better cater to our needs in terms of overall...

Jun 2020
 Helpful

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CIO

Service and Support

The overall support around the pandemic has been remote only. Unfortunately, we don't have an...

Jun 2020
 Helpful

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CIO

Sales and Contracting

The EMR from everis hasn't worked as promised given some of the missing functionality that we were...

Jun 2020
 Helpful

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CIO

Win/Loss - Why they were selected (by current clients)

We contracted everis because they were a multinational vendor and had a strategic focus in our...

Jun 2020
 Helpful

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CIO

Functionality and Upgrades

everis needs to work on the system's dashboards and statistical reporting capabilities. They should...

Jun 2020
 Helpful

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CIO

Functionality and Upgrades

The EMR has way too many clicks for the end user to get around and find usable information. We have...

Jun 2020
 Helpful

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Director

Functionality and Upgrades

We like the overall product from everis, and the usability and flexibility that they offer is great....

Jun 2020
 Helpful

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Director

Service and Support

We were able to include a specific solution for telehealth to combat COVID-19, and obviously, that...

Jun 2020
 Helpful

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Director

Implementation and Training

I feel like we have received the technical support needed from everis during our implementation, and...

Jun 2020
 Helpful

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Director

Interfacing and Integration

One thing everis needs to improve is having better integration with the ERP solution. The poor...

Jun 2020
 Helpful

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CIO

Service and Support

The overall COVID-19 situation at our organization is very complicated. We are running at about 80%...

Jun 2020
 Helpful

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CIO

Interfacing and Integration

We have built a field hospital to increase our bed capacity, and one of the major challenges we have...

Jun 2020
 Helpful

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CIO

Functionality and Upgrades

The overall EMR adoption is going okay at our organization. I have about half our hospitals at...

Jun 2020
 Helpful

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CIO

Other Observations & Comments

The clinical module of ehCOS Clinic works well and meets our needs. The low adoption rate is not...

Jun 2020
 Helpful

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CIO

Implementation and Training

We only received initial training, and that was given by everis' team when the system was first...

Jun 2020
 Helpful

 or  to see details.

CIO

Functionality and Upgrades

I love the overall product usability. ehCOS Clinic is easy to use for the end user. The system has a...

Jun 2020
 Helpful

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CIO

Functionality and Upgrades

One of the weaknesses that I see with ehCOS Clinic is that the system doesn't have a feature or a...

Jun 2020
 Helpful

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CIO

Service and Support

What I like about everis is their ability to adapt to and follow up with our organization. Even...

Mar 2020
 Helpful

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CIO

Functionality and Upgrades

everis' biggest weakness is that ehCOS Clinic does not comply with 100% of the requirements for an...

Mar 2020
 Helpful

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CIO

Future Outlook

Things with everis have been much better this past year. Our relationship has improved a lot since...

Mar 2020
 Helpful

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CIO

Implementation and Training

ehCOS Clinic lacks development. For example, it lacks the oncology module and capability, and that...

Mar 2020
 Helpful

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CIO

Functionality and Upgrades

I would not buy ehCOS Clinic again because we are devoting way too many man-hours to optimizing the...

Mar 2020
 Helpful

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CIO

Other Observations & Comments

We continue to work with the vendor on a maintenance and support level in spite of the current...

Dec 2019
 Helpful

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CIO

Functionality and Upgrades

The overall perception from the end users is not great. For example, the system has some bugs around...

Dec 2019
 Helpful

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CIO

Relationship

The vendor’s implementation methodology didn’t serve us well. We expected more follow-ups and a...

Dec 2019
 Helpful

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CIO

Service and Support

Every time we place a change request, the modification is extremely bureaucratic and complicated,...

Dec 2019
 Helpful

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CIO

Relationship

We wished that we had more follow-ups from the vendor and had a closer relationship with them. We...

Dec 2019
 Helpful

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CIO

Other Observations & Comments

We have been working on the implementation, and our relationship with the vendor has been...

Dec 2019
 Helpful

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