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NetSolutions (SNF EHR)
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Paul Hess
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KLAS Research Director - Paul Hess
 
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User Commentary

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Manager

We have been using this software for a long time, so we got used to the way that it was. Then, the...

Nov 2021
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Manager

Cantata Health is a really good company. If we ask them to do something, then they will call us back...

Nov 2021
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Manager

Cantata Health is doing something new with their training called Level Up. As part of that, they put...

Nov 2021
||
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Manager

NetSolutions doesn't exchange information with other solutions. Everything in it is contained.

Nov 2021
||
(0)
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Manager

The system does everything that we need it to do right now. It does our billing, our MDS, our APs,...

Nov 2021
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(0)
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Manager

I feel like there are some things that the vendor could do to improve the solution. They could make...

Nov 2021
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Manager

Cantata Health isn't very proactive. We have to call them a lot. If they find an error, then they...

Nov 2021
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Manager

If we call the vendor and want something new or need something, they charge us. We have also noticed...

Oct 2021
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Manager

Each facility has their own setup. When I enter somebody in a certain facility, and they move over...

Oct 2021
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Analyst/Coordinator

I like the system's insurance billing. Its different plans have different splits. The vendor has set...

Oct 2021
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Analyst/Coordinator

I eventually get where I need to go in the system, but that sometimes takes me a while. Other times,...

Oct 2021
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Analyst/Coordinator

We are not going to move away from NetSolutions. We have been with this system for many years, and...

May 2021
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Analyst/Coordinator

NetSolutions works well. We have been using it for a long time. The vendor's customer service is...

May 2021
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Analyst/Coordinator

Cantata Health's charges weren't expensive at all. The solution's pricing is pretty good. We have a...

May 2021
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(0)
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Analyst/Coordinator

We haven't really had any new technology, but that is because we don't like to change. My...

May 2021
||
(0)
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Analyst/Coordinator

Cantata Health gave us training on what was new in the system, and they sent out updates. The vendor...

May 2021
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Analyst/Coordinator

We have a direct contact line with our customer service representative. When we need something, our...

May 2021
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COO

We are probably looking for a replacement for the product someday but not immediately. We are...

Jan 2021
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COO

We never hear anything from the vendor executives. The vendor hasn’t rolled out any changes in a...

Jan 2021
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