NetSolutions (SNF EHR)
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Paul Hess
Senior Research Director
KLAS Senior Research Director - Paul Hess
 
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User Commentary

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Initially, when NetSolutions was implemented, the clinicians didn’t care for several of the modules...

Jun 2022
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One thing that the clinicians get frustrated about is when they are making their physician notes and...

Jun 2022
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Experience Care has a care metric, but it is only free to those who are hosted by them. I think we...

Jun 2022
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We are potentially doing an interface from NetSolutions to our retail pharmacy product, and a year...

Jun 2022
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Generally, Experience Care is a partner to us. They are a vendor, but they are very helpful. We have...

Jun 2022
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Director

There are two places to list vitals when charting in the computer, and putting the measurements in...

Jun 2022
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Director

The product is easy to use. We get where we want to go without having to click 14 times. I have...

Jun 2022
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Director

Experience Care does charge for an awful lot of things. There are add-ons, but they seem like...

Jun 2022
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Nurse

I would never buy this product again. It is outdated and difficult to navigate.

May 2022
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Nurse

The vendor charges a lot of money for something that is very difficult to use. We use the product...

May 2022
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Nurse

I wish the vendor would notify me when there is an implementation so that I could notify our IT...

May 2022
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Nurse

When the vendor upgraded the program, the processes for adding new visits for old patients and...

May 2022
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Nurse

Experience Care is a good company, and they make it easy to work with them. The solution is also...

May 2022
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Nurse

We primarily use NetSolutions in long-term care. It is a really good solution and also has good...

May 2022
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Nurse

We don't have integration issues with NetSolutions, but we do have challenges with another vendor in...

May 2022
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Nurse

The training is amazing. We get training when something changes or is new, but the other piece is...

May 2022
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Nurse

The support team is excellent. They are timely in solving problems, and the support team gets right...

May 2022
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VP/Other Executive

The system is fine. It was easy for our staff to learn. I don't think that we had technical issues,...

Feb 2022
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VP/Other Executive

The problem we had with NetSolutions was our problem. We only used half of the system. Our...

Feb 2022
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Manager

We have been using this software for a long time, so we got used to the way that it was. Then, the...

Nov 2021
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Manager

Cantata Health is a really good company. If we ask them to do something, then they will call us back...

Nov 2021
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Manager

Cantata Health is doing something new with their training called Level Up. As part of that, they put...

Nov 2021
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Manager

NetSolutions doesn't exchange information with other solutions. Everything in it is contained.

Nov 2021
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Manager

The system does everything that we need it to do right now. It does our billing, our MDS, our APs,...

Nov 2021
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Manager

I feel like there are some things that the vendor could do to improve the solution. They could make...

Nov 2021
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Manager

Cantata Health isn't very proactive. We have to call them a lot. If they find an error, then they...

Nov 2021
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Manager

If we call the vendor and want something new or need something, they charge us. We have also noticed...

Oct 2021
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Manager

Each facility has their own setup. When I enter somebody in a certain facility, and they move over...

Oct 2021
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Analyst/Coordinator

I like the system's insurance billing. Its different plans have different splits. The vendor has set...

Oct 2021
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Analyst/Coordinator

I eventually get where I need to go in the system, but that sometimes takes me a while. Other times,...

Oct 2021
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