Experis Health Go-Live Support (formerly ettain health)
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Kaleb Harris
Research Director
KLAS Research Director - Kaleb Harris
 
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User Commentary

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Director

People and Knowledge

I take some ownership for finding the proper resources because sometimes we don’t notify Experis...

Jun 2022
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Director

Relationship

The executive involvement is phenomenal; I have the executives' cell phone numbers and have called...

Jun 2022
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Director

People and Knowledge

Experis Health did great at handling logistics. We had no problems whatsoever with that or the tools...

Jun 2022
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Director

Tools and Methodology

Experis Health does an incredible job with finding resources. The firm does whatever I need them to....

Jun 2022
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Director

Project Results

Experis Health knows what our budget constraints are and does their best to keep expenses down. As...

Jun 2022
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Director

People and Knowledge

One of the Experis Health contractors we used was absolutely phenomenal. This individual did far...

Jun 2022
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Director

Project Results

We are grateful for Experis Health and the help that they gave us. During our project, we had a...

Jun 2022
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Director

People and Knowledge

During our go-live that Experis Health helped us with, we had to let a couple of their people go....

Jun 2022
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Director

People and Knowledge

There were a couple of people we worked with from Experis Health that were not a good fit and didn't...

Jun 2022
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Director

Tools and Methodology

Experis Health had a portal that they used to push education to, and that seemed to get the...

Jun 2022
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Director

ROI and Cost

A lot of contract companies charge quite a bit per hour. So it is always disappointing when there...

Jun 2022
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Director

Other Observations

Consulting is a people business. That is hard because there will always be a couple of bad apples....

May 2022
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Director

Tools and Methodology

Overall, the firm did a nice job. They had a good on-site management team specific to go-live...

May 2022
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Director

Relationship

Our engagement with the firm was expensive, and we never heard from them after they left. That...

May 2022
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Director

Relationship

The information that the firm's people provide to end users is inconsistent. One of the firm's...

May 2022
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Manager

Project Results

ettain health's ability to drive tangible outcomes was excellent. The outcome was us was so...

May 2022
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Manager

Future Outlook

The firm had a flat rate, which they let us know about. We signed a contract with them, and it...

May 2022
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Manager

People and Knowledge

We could submit tickets, but very few tickets were logged simply because we had such great expertise...

May 2022
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Manager

People and Knowledge

The executives were very engaged. When we went live, we had daily touchpoints with the executive...

May 2022
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Manager

People and Knowledge

ettain health did a wonderful job. I would, hands down, recommend them. If I had to use some...

May 2022
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Manager

People and Knowledge

ettain health gave us assigned names, and then people would say whether they didn't have...

May 2022
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Manager

Project Results

The ettain health managers and team followed up on getting background checks for people. We had to...

May 2022
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Manager

People and Knowledge

Even though some of the people hadn't functioned in our specialty, they were still very proficient....

May 2022
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Manager

People and Knowledge

There was one person who was fabulous. They noticed when units were struggling and would recommend...

May 2022
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Manager

People and Knowledge

We had contractors who were Epic certified, but Epic’s system is used differently everywhere. We...

Mar 2022
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Manager

Tools and Methodology

The firm didn't staff us without knowing us first, and I thought that was really good. The firm...

Mar 2022
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Manager

People and Knowledge

Experis Health was able to find us staff members that were rare breeds who I wanted to keep longer.

Mar 2022
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Manager

People and Knowledge

I have formed a relationship with our ettain health representative, but I initially felt that the...

Mar 2022
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Director

Tools and Methodology

ettain health did phenomenal work. We provided them with tools to be able to know who to contact and...

Jan 2022
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Director

People and Knowledge

ettain health's management team identified people that would be coming to our facilities. If our end...

Jan 2022
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Director

People and Knowledge

ettain health was on time and responsive. They didn't seem to be afraid to ask questions if they...

Jan 2022
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Director

People and Knowledge

ettain health didn't have a lot of people that knew about the application they were working with,...

Jan 2022
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Director

Other Observations

We can usually expect a certain price for go-live support. With ettain health, the price was lower...

Nov 2021
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Director

Tools and Methodology

The video conferencing could have been better with ettain health. If we had an iPad, there was just...

Nov 2021
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Director

Relationship

I have worked with ettain health in the past, and they are great. They stand out because of their...

Sep 2021
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Director

People and Knowledge

ettain health needed to grow their pool of resources. That was the biggest deal for them. We looked...

Sep 2021
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VP/Other Executive

Relationship

I would work with the firm again in a heartbeat. We have actually worked with them more than once,...

Sep 2021
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VP/Other Executive

Other Observations

We negotiated a number of our contracts into bundled pricing, so we weren’t in a situation where the...

Sep 2021
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VP/Other Executive

Relationship

I would tell a peer that ettain health is responsive and reliable. I had confidence and trust in the...

Sep 2021
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VP/Other Executive

People and Knowledge

ettain health is very good at finding the right resources. We had very good resources. We tended to...

Sep 2021
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VP/Other Executive

Relationship

The firm has demonstrated to me that their executives are some of the best. We sometimes get a...

Sep 2021
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VP/Other Executive

Tools and Methodology

The firm is very good about reporting back on their staff and utilization and moving people around...

Sep 2021
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VP/Other Executive

People and Knowledge

ettain health worked very well with our staff members to make sure that they were competent in using...

Aug 2021
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VP/Other Executive

Relationship

We have worked with ettain health for a long time, and I am sure they value our business. We have...

Aug 2021
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VP/Other Executive

Tools and Methodology

If there is a consultant or staff member that doesn’t meet our standards in terms of knowledge,...

Aug 2021
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VP/Other Executive

ROI and Cost

I don’t know how ettain health did our go-live with COVID-19 because handling the logistics of board...

Aug 2021
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VP/Other Executive

Tools and Methodology

We are very data driven, and we like to have outcome measurements. ettain health worked with us to...

Aug 2021
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VP/Other Executive

People and Knowledge

The leads and project managers managing the ettain health staff made sure everything was organized....

Aug 2021
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VP/Other Executive

Relationship

ettain health will adapt to whatever their clients need. They will turn on a dime to help us out. We...

Aug 2021
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VP/Other Executive

Relationship

Our executive representative was on every call. ettain health's executives are very involved....

Aug 2021
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