Experis Health Go-Live Support (formerly ettain health)
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Kaleb Harris
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KLAS Research Director - Kaleb Harris
 
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Director

Other Observations

Our implementation with Experis Health was during COVID-19. Nobody knew when we started to engage...

Dec 2022
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Director

Win/Loss - Why they were selected (by current clients)

There were a couple of other companies that we interviewed in the process, and Experis Health was...

Dec 2022
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Director

ROI and Cost

Experis Health didn’t charge us for every little thing. We got a big flat rate, and they sucked it...

Dec 2022
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Director

Other Observations

Experis Health did not consistently exceed expectations. They did what they were supposed to do when...

Dec 2022
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Director

People and Knowledge

Experis Health's staff members were good, and there was executive leadership that interacted with us....

Dec 2022
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Director

People and Knowledge

Experis Health had their own little database of staff that they could bring in to support an Epic...

Dec 2022
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Director

Project Results

Experis Health provided at-the-elbow support, but they weren’t necessarily part of our training...

Dec 2022
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VP/Other Executive

People and Knowledge

Experis Health was okay. The project management leading up to our implementation was good, and the...

Nov 2022
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VP/Other Executive

People and Knowledge

I would have a hard time recommending the firm because of the quality of their consultants. When we...

Nov 2022
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VP/Other Executive

Project Results

Our outcomes from working with the firm have been good. Our institution implemented a new system,...

Nov 2022
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Manager

Relationship

Experis Health worked with us fine. We had no problems. We switched our dates several times, and the...

Nov 2022
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Analyst/Coordinator

People and Knowledge

We had a project manager that was with us through all of our go-lives, and that person was...

Oct 2022
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Analyst/Coordinator

Tools and Methodology

Our project manager was great with regard to informational communication. There was a lot of...

Oct 2022
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Analyst/Coordinator

People and Knowledge

The firm did well with bringing in the consultants or teams that we had. We did not have any...

Oct 2022
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Analyst/Coordinator

Tools and Methodology

The firm was definitely able to accomplish the things we needed. They were able to give my end users...

Oct 2022
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Analyst/Coordinator

Relationship

When the firm switched over to Experis Health, we lost a lot of the leadership people we had worked...

Oct 2022
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VP/Other Executive

People and Knowledge

What we appreciated most about Experis Health was that they were able to help us with a very quick...

Oct 2022
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VP/Other Executive

Project Results

Experis Health has been a long-term partner of ours, and they have been successful with at-the-elbow...

Oct 2022
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VP/Other Executive

Other Observations

Our customers often complain about Experis Health's resources because English is not always their...

Oct 2022
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VP/Other Executive

Project Results

Experis Health was a lower-cost option for us when it came to a certain project, and we certainly...

Oct 2022
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VP/Other Executive

People and Knowledge

By and large, Experis Health’s consultants have been very good. Not surprisingly, when we got a...

Aug 2022
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VP/Other Executive

Project Results

If I was talking to a peer, I would tell them that Experis Health is probably the best vendor...

Aug 2022
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Director

People and Knowledge

I take some ownership for finding the proper resources because sometimes we don’t notify Experis...

Jun 2022
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Director

Relationship

The executive involvement is phenomenal; I have the executives' cell phone numbers and have called...

Jun 2022
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Director

People and Knowledge

Experis Health did great at handling logistics. We had no problems whatsoever with that or the tools...

Jun 2022
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Director

Tools and Methodology

Experis Health does an incredible job with finding resources. The firm does whatever I need them to....

Jun 2022
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Director

Project Results

Experis Health knows what our budget constraints are and does their best to keep expenses down. As...

Jun 2022
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Director

People and Knowledge

One of the Experis Health contractors we used was absolutely phenomenal. This individual did far...

Jun 2022
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Director

Project Results

We are grateful for Experis Health and the help that they gave us. During our project, we had a...

Jun 2022
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Director

People and Knowledge

During our go-live that Experis Health helped us with, we had to let a couple of their people go....

Jun 2022
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Director

People and Knowledge

There were a couple of people we worked with from Experis Health that were not a good fit and didn't...

Jun 2022
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Director

Tools and Methodology

Experis Health had a portal that they used to push education to, and that seemed to get the...

Jun 2022
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Director

ROI and Cost

A lot of contract companies charge quite a bit per hour. So it is always disappointing when there...

Jun 2022
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Director

Other Observations

Consulting is a people business. That is hard because there will always be a couple of bad apples....

May 2022
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Director

Tools and Methodology

Overall, the firm did a nice job. They had a good on-site management team specific to go-live...

May 2022
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Director

Relationship

Our engagement with the firm was expensive, and we never heard from them after they left. That...

May 2022
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Director

Relationship

The information that the firm's people provide to end users is inconsistent. One of the firm's...

May 2022
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Manager

Project Results

ettain health's ability to drive tangible outcomes was excellent. The outcome was us was so...

May 2022
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Manager

Future Outlook

The firm had a flat rate, which they let us know about. We signed a contract with them, and it...

May 2022
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Manager

People and Knowledge

We could submit tickets, but very few tickets were logged simply because we had such great expertise...

May 2022
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Manager

People and Knowledge

The executives were very engaged. When we went live, we had daily touchpoints with the executive...

May 2022
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Manager

People and Knowledge

ettain health did a wonderful job. I would, hands down, recommend them. If I had to use some...

May 2022
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Manager

People and Knowledge

ettain health gave us assigned names, and then people would say whether they didn't have...

May 2022
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Manager

Project Results

The ettain health managers and team followed up on getting background checks for people. We had to...

May 2022
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Manager

People and Knowledge

Even though some of the people hadn't functioned in our specialty, they were still very proficient....

May 2022
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Manager

People and Knowledge

There was one person who was fabulous. They noticed when units were struggling and would recommend...

May 2022
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Manager

People and Knowledge

We had contractors who were Epic certified, but Epic’s system is used differently everywhere. We...

Mar 2022
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Manager

Tools and Methodology

The firm didn't staff us without knowing us first, and I thought that was really good. The firm...

Mar 2022
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Manager

People and Knowledge

Experis Health was able to find us staff members that were rare breeds who I wanted to keep longer.

Mar 2022
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Manager

People and Knowledge

I have formed a relationship with our ettain health representative, but I initially felt that the...

Mar 2022
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