EZDI (CAC) (An AGS Health Company)
Filtered view: All
Subject Expert
Mac Boyter
Research Director
Commentary Summary
User Commentary
The support team is really good, and they are responsive and follow up. We don't have to track...
Login or Create an Account to see details.
One of the biggest benefits that we talk about is the way that EZDI works with their customers. EZDI...
Login or Create an Account to see details.
EZDI is a good company, and they keep their word. They work hard to fix things, and the support and...
Login or Create an Account to see details.
There are pros and cons to working with a small company. The pros are the way we get treated and the...
Login or Create an Account to see details.
When I compare the price of the EDZI system to what is being delivered, I would rate receiving our...
Login or Create an Account to see details.
Compared to other vendors' CAC systems out of the box, I would rate the EDZI system's accuracy...
Login or Create an Account to see details.
It appears that EDZI has more experience on the technical side and that they are working on the...
Login or Create an Account to see details.
Our decision to go with EZDI's system boiled down to our business and the ability to customize the...
Login or Create an Account to see details.
We have not had any issues integrating the EDZI system with our legacy systems. EDZI is doing a...
Login or Create an Account to see details.
We have so many visions of what the product can do for us in the future, but we have to take things...
Login or Create an Account to see details.
EZDI’s technology is wonderful. For example, the way the NLP reads the documentation is impressive....
Login or Create an Account to see details.
We work with a dedicated client service person from EDZI. They make sure that all the pieces of the...
Login or Create an Account to see details.
The ease of use for EZDI Computer Assisted Coding depends on the day. Due to our situation, we need...
Login or Create an Account to see details.
The product has some quirks, but the quirks are being worked out. I want to commend EZDI; they are...
Login or Create an Account to see details.
The implementation process went smoothly, but we would rather have had in-person training than...
Login or Create an Account to see details.
Before we had EZDI Computer Assisted Coding, we did not have a clinical documentation department. We...
Login or Create an Account to see details.
It could be that EZDI's solution isn’t proactive enough because of the specific integration with our...
Login or Create an Account to see details.
We have been looking for a way to improve our coding initiative. In order to accommodate the coding...
Login or Create an Account to see details.
We are not necessarily leaning toward any vendor at the moment. There is some good technology out...
Login or Create an Account to see details.
Our relationship with EZDI has been great. EZDI has been very receptive. They have been open to...
Login or Create an Account to see details.
The solution has saved us tons of money because our last product was very exorbitant in terms of...
Login or Create an Account to see details.
EZDI Computer Assisted Coding is very friendly for end users. Its setup is very simple. The solution...
Login or Create an Account to see details.
EZDI's support people are great. They are very timely. I can send them messages through our encoder,...
Login or Create an Account to see details.
With EZDI's system, it is very clear that we really have to have no backlog or have to have a system...
Login or Create an Account to see details.
Parts of the system are very cumbersome. We haven’t updated the system at all, and I don’t know...
Login or Create an Account to see details.
There are some things within the confines of the system and how we do things that make the system...
Login or Create an Account to see details.
The vendor could make the abstracting pieces more intuitive. Our coders have to abstract the...
Login or Create an Account to see details.
The system would work wonderfully if we had one system feeding into it. But every department has its...
Login or Create an Account to see details.
The EZDI people are wonderful to work with. They are so attentive. They try their very best to get...
Login or Create an Account to see details.
For the implementation, the vendor's people were physically on-site as long as we needed them to be....
Login or Create an Account to see details.
With the functions we use in the EZDI system, we don't really go with the accuracy of the codes. In...
Login or Create an Account to see details.
EZDI keeps their promises to the best of their ability. There have been some areas where they...
Login or Create an Account to see details.
EZDI takes care of all the product maintenance and setup. When we went live with the product, there...
Login or Create an Account to see details.
Right up front, EZDI gave us contract information of what they would cover. I think there was only...
Login or Create an Account to see details.
EZDI offered us more training than we took simply because the software is so intuitive. EZDI set up...
Login or Create an Account to see details.
EZDI has been very responsive to our needs, but I have no idea about proactivity because I have no...
Login or Create an Account to see details.
We had narrowed our choices down to another vendor and EZDI. The other vendor did what we wanted to...
Login or Create an Account to see details.
We have a standalone product from another vendor, and when I am reviewing charts, I go to that...
Login or Create an Account to see details.
I really enjoy that when we put a query in EZDI's system, I can see right down at the bottom of the...
Login or Create an Account to see details.
Our implementation seemed pretty easy. I feel like our implementation team worked really well with...
Login or Create an Account to see details.
It would be great to have a good training manual. We have a training manual, but things have kind of...
Login or Create an Account to see details.
We have pretty much kept up with the solution's contract as far as charges. There was only one thing...
Login or Create an Account to see details.
We have watched EZDI grow, and we have helped them grow, so we have a really great relationship....
Login or Create an Account to see details.
When we do periodic reviews of everything that is suggested and coded and things need to change,...
Login or Create an Account to see details.
EZDI most certainly avoids charging us for every little thing. They don’t nickel-and-dime. They are...
Login or Create an Account to see details.
We haven't really had anything that the vendor has needed to be proactive about, but when we did...
Login or Create an Account to see details.
The value we receive is going to be significant, but right now, we just have limited pilot data. We...
Login or Create an Account to see details.
We have been working pretty closely with EZDI for our pilot. They have been awesome to work with,...
Login or Create an Account to see details.
As far as product quality goes, we have had some glitches. EZDI has been able to work those out, so...
Login or Create an Account to see details.
Once users have played with the system a bit, it is very simple and easy to use. Everything is right...
Login or Create an Account to see details.
The EZDI system processes lots of data and makes suggestions from it. There are a lot of suggestions...
Login or Create an Account to see details.
The vendor has absolutely kept their promises. In terms of IT support, I have never dealt with...
Login or Create an Account to see details.
The specifics of the vendor’s charges are a little above my pay grade. But I do know that EZDI gave...
Login or Create an Account to see details.
I work with some of the vendor’s top folks. I feel like I am just an end user, but they are all very...
Login or Create an Account to see details.
In terms of tangible outcomes, our case index has gone up, and our productivity is better. The...
Login or Create an Account to see details.
The system is cloud based. We have had zero downtime. The system is exactly what we were looking...
Login or Create an Account to see details.
Featured Report
Preferences