TransUnion Healthcare Revenue Integrity/Underpayment Services
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Subject Expert
Mollie Hunt
Research Director
Commentary Summary
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User Commentary
We can't do what TransUnion Healthcare does because we can't get enough data to do things the way...
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TransUnion Healthcare needs to make sure that they keep putting money into this business so that we...
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TransUnion Healthcare set us a reasonable flat rate, and they are willing to do little things to...
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There has been turnover through the years, especially when TransUnion Healthcare acquired the...
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TransUnion Healthcare is a great company to work with. We have great collaboration and...
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I have noticed that a lot of offshore consultants work for TransUnion Healthcare. I don’t have a...
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TransUnion Healthcare offers a good reporting structure. I can extract anything I want. The firm has...
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We noticed that our organization's bad debt was really understated for a few years, and we brought...
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The firm could improve their timelines. They always try to sell us on the work being quick and easy,...
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We have regular calls with the firm, and they do a great job of going over the information for our...
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We have totally engaged with the firm, and what we found is that the space is the firm's little...
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I think the acquisition of the firm will end up being positive. The company that bought the firm is...
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We love the services we get from TransUnion Healthcare. The firm's services are necessary, and we...
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We work with different levels of the TransUnion Healthcare staff, and they have all been great.
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Sometimes, TransUnion Healthcare doesn't communicate well or respond in a timely manner. We have...
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The service started out really well, but the quality has gone down. That is in part due to the...
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With TransUnion Healthcare, I haven’t been exposed to the people that have knowledge to transfer to...
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I did see that TransUnion Healthcare is selling off their healthcare data line of business. I...
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We are definitely pleased with the services we have received. The firm has done a really good job of...
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When working with TransUnion Healthcare, we are in an agreement about where are and the status of...
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If CMS changed the rules regarding claiming bad debt for Medicare, it would be nice if TransUnion...
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We had a good cost report season with TransUnion Healthcare. Things went well. We got through bad...
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TransUnion Healthcare could work on sending out clearer, step-by-step communication versus telling...
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We experienced some delays when we sent TransUnion Healthcare data that didn’t get reviewed...
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A positive of working with TransUnion Healthcare is their responsiveness and knowledge of what is...
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I love TransUnion Healthcare's reports. The website is very easy to use and work with. I like...
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Our partnership with TransUnion Healthcare is very strong because we can reach out, and they are...
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TransUnion Healthcare does a great job with transfer DRGs, underpayment work, and Medicare DSH work....
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We worked with a project manager from the firm that was very informative and easy to work with. They...
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TransUnion Healthcare did a great job with the analysis and with planning out the areas of...
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We have been working with quite a few new faces since the acquisition. We used to see the same...
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We absolutely love the firm’s Stingray software product. The bad debt logs are an incredible time...
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We have a wish list for the Stingray technology. We would like to be able to pull reports with the...
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We have been relatively happy with TransUnion Healthcare. Their price is right, and very...
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TransUnion Healthcare does really well at doing their thing and leaving us alone. We are paying them...
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TransUnion Healthcare has access to all 50 state Medicaid programs to determine Medicaid...
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The couple of people I deal with do a great job with executive involvement. There was low disruption...
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Before the acquisition, we used to just deal with one or two people, but now we work with five or...
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We have a project manager, and our relationship is good. We haven't had any problems. That person is...
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The firm is performing very well. My files look good this year, and we have been pleased with them....
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We had a difficult year. Deliverables were not made on time, and there seemed to be a lack of...
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When past problems come forward, TransUnion Healthcare basically ignores the questions and tells us...
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There has been a little difference in our experience since the acquisition. There are still a couple...
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The people who use TransUnion Healthcare's product are happy with it and with the support....
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We took on a new patient accounting system, and we were getting back reports that were showing that...
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I really like the product and the way TransUnion Healthcare breaks things down to point me in the...
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TransUnion Healthcare bills us for some add-ons, but I never feel like those charges are abusive....
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People have only a couple of pet peeves with the product. One of the issues has been in the bad debt...
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TransUnion Healthcare’s service is very timely. There have been a lot of improvements since...
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We have had other people approach us about doing some of the work that TransUnion Healthcare does,...
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It was a bit of a challenge to get our data flowing correctly. We pay TransUnion Healthcare to run...
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Our use of TransUnion Healthcare will expand to more of their products. We are going to use...
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We go to TransUnion Healthcare with things we are seeing in audits. Education may be available, but...
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Since the acquisition, there has been no change except for in some of the personnel and contracting....
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The programming, the time we put into code mapping, and the patient count indicators are going well....
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Some of the final reports could be improved. They are clunky and awkward. The situation has gotten...
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Whenever I have had a question about a Medicare change, TransUnion Healthcare has usually already...
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The team I work with is very good at staying on their schedules. They give us a timeline of when...
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We probably don’t see TransUnion Healthcare as a long-term partner based on feedback from our...
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The firm is adequate, but they don’t necessarily exceed expectations. They could improve by...
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TransUnion Healthcare is committed to meeting their deadlines. If they commit to a date, they meet...
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TransUnion Healthcare provides excellent support with the audits. Once an audit starts and someone...
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I don't really hear from executives. Maybe I would like to hear from them. We have asked some...
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TransUnion Healthcare could share about their product so that users know the investments the firm is...
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TransUnion Healthcare's staff is awesome to work with. I work with a person who is responsive to...
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TransUnion Healthcare is performing per our expectations. They are doing work that we just do not...
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TransUnion Healthcare’s financial arrangements are appropriate for this type of service.
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We had a little bit of a lapse in our agreement with TransUnion Healthcare. Our contact there...
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TransUnion Healthcare has acquired some great companies that have added to their product line, but I...
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We had a single product in an area where TransUnion Healthcare had some turnover, so we struggled....
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TransUnion Healthcare is a great value for what we pay versus what we get in return. The service...
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We can reach out to the firm and receive timely communication back from them any time of the year...
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We looked at several different products, and we already had a relationship with TransUnion...
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The challenge in our implementation came when TransUnion Healthcare had movement within the...
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