TransUnion Healthcare Revenue Integrity/Underpayment Services
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Mollie Hunt
Research Director
KLAS Research Director - Mollie Hunt
 
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Analyst/Coordinator

We can't do what TransUnion Healthcare does because we can't get enough data to do things the way...

Jun 2022
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Analyst/Coordinator

TransUnion Healthcare needs to make sure that they keep putting money into this business so that we...

Jun 2022
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Analyst/Coordinator

TransUnion Healthcare set us a reasonable flat rate, and they are willing to do little things to...

Jun 2022
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Analyst/Coordinator

There has been turnover through the years, especially when TransUnion Healthcare acquired the...

Jun 2022
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Director

TransUnion Healthcare is a great company to work with. We have great collaboration and...

Jun 2022
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Director

I have noticed that a lot of offshore consultants work for TransUnion Healthcare. I don’t have a...

Jun 2022
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Director

TransUnion Healthcare offers a good reporting structure. I can extract anything I want. The firm has...

Jun 2022
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Manager

We noticed that our organization's bad debt was really understated for a few years, and we brought...

Jun 2022
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Manager

The firm could improve their timelines. They always try to sell us on the work being quick and easy,...

Jun 2022
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Manager

We have regular calls with the firm, and they do a great job of going over the information for our...

Jun 2022
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Manager

We have totally engaged with the firm, and what we found is that the space is the firm's little...

Jun 2022
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Manager

I think the acquisition of the firm will end up being positive. The company that bought the firm is...

Jun 2022
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Director

We love the services we get from TransUnion Healthcare. The firm's services are necessary, and we...

Apr 2022
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Director

We work with different levels of the TransUnion Healthcare staff, and they have all been great.

Apr 2022
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Director

Sometimes, TransUnion Healthcare doesn't communicate well or respond in a timely manner. We have...

Apr 2022
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Manager

The service started out really well, but the quality has gone down. That is in part due to the...

Jan 2022
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Manager

With TransUnion Healthcare, I haven’t been exposed to the people that have knowledge to transfer to...

Jan 2022
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VP/Other Executive

I did see that TransUnion Healthcare is selling off their healthcare data line of business. I...

Dec 2021
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VP/Other Executive

We are definitely pleased with the services we have received. The firm has done a really good job of...

Dec 2021
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VP/Other Executive

When working with TransUnion Healthcare, we are in an agreement about where are and the status of...

Dec 2021
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VP/Other Executive

If CMS changed the rules regarding claiming bad debt for Medicare, it would be nice if TransUnion...

Dec 2021
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Analyst/Coordinator

We had a good cost report season with TransUnion Healthcare. Things went well. We got through bad...

Nov 2021
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Analyst/Coordinator

TransUnion Healthcare could work on sending out clearer, step-by-step communication versus telling...

Nov 2021
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Analyst/Coordinator

We experienced some delays when we sent TransUnion Healthcare data that didn’t get reviewed...

Nov 2021
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Analyst/Coordinator

A positive of working with TransUnion Healthcare is their responsiveness and knowledge of what is...

Nov 2021
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Analyst/Coordinator

I love TransUnion Healthcare's reports. The website is very easy to use and work with. I like...

Nov 2021
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Analyst/Coordinator

Our partnership with TransUnion Healthcare is very strong because we can reach out, and they are...

Nov 2021
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Analyst/Coordinator

TransUnion Healthcare does a great job with transfer DRGs, underpayment work, and Medicare DSH work....

Nov 2021
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Analyst/Coordinator

We worked with a project manager from the firm that was very informative and easy to work with. They...

Nov 2021
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Analyst/Coordinator

TransUnion Healthcare did a great job with the analysis and with planning out the areas of...

Nov 2021
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Manager

We have been working with quite a few new faces since the acquisition. We used to see the same...

Oct 2021
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Manager

We absolutely love the firm’s Stingray software product. The bad debt logs are an incredible time...

Oct 2021
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Manager

We have a wish list for the Stingray technology. We would like to be able to pull reports with the...

Oct 2021
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Manager

We have been relatively happy with TransUnion Healthcare. Their price is right, and very...

Oct 2021
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Manager

TransUnion Healthcare does really well at doing their thing and leaving us alone. We are paying them...

Oct 2021
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Manager

TransUnion Healthcare has access to all 50 state Medicaid programs to determine Medicaid...

Oct 2021
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Manager

The couple of people I deal with do a great job with executive involvement. There was low disruption...

Oct 2021
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Manager

Before the acquisition, we used to just deal with one or two people, but now we work with five or...

Oct 2021
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Analyst/Coordinator

We have a project manager, and our relationship is good. We haven't had any problems. That person is...

Oct 2021
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Analyst/Coordinator

The firm is performing very well. My files look good this year, and we have been pleased with them....

Oct 2021
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Director

We had a difficult year. Deliverables were not made on time, and there seemed to be a lack of...

Oct 2021
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Director

When past problems come forward, TransUnion Healthcare basically ignores the questions and tells us...

Oct 2021
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Analyst/Coordinator

There has been a little difference in our experience since the acquisition. There are still a couple...

Oct 2021
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Analyst/Coordinator

The people who use TransUnion Healthcare's product are happy with it and with the support....

Oct 2021
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Analyst/Coordinator

We took on a new patient accounting system, and we were getting back reports that were showing that...

Oct 2021
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Analyst/Coordinator

I really like the product and the way TransUnion Healthcare breaks things down to point me in the...

Oct 2021
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Analyst/Coordinator

TransUnion Healthcare bills us for some add-ons, but I never feel like those charges are abusive....

Oct 2021
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Analyst/Coordinator

People have only a couple of pet peeves with the product. One of the issues has been in the bad debt...

Oct 2021
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Analyst/Coordinator

TransUnion Healthcare’s service is very timely. There have been a lot of improvements since...

Oct 2021
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Manager

We have had other people approach us about doing some of the work that TransUnion Healthcare does,...

Oct 2021
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Analyst/Coordinator

It was a bit of a challenge to get our data flowing correctly. We pay TransUnion Healthcare to run...

Oct 2021
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Analyst/Coordinator

Our use of TransUnion Healthcare will expand to more of their products. We are going to use...

Oct 2021
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Analyst/Coordinator

We go to TransUnion Healthcare with things we are seeing in audits. Education may be available, but...

Oct 2021
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Manager

Since the acquisition, there has been no change except for in some of the personnel and contracting....

Oct 2021
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Manager

The programming, the time we put into code mapping, and the patient count indicators are going well....

Oct 2021
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Manager

Some of the final reports could be improved. They are clunky and awkward. The situation has gotten...

Oct 2021
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Manager

Whenever I have had a question about a Medicare change, TransUnion Healthcare has usually already...

Oct 2021
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Analyst/Coordinator

The team I work with is very good at staying on their schedules. They give us a timeline of when...

Oct 2021
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Analyst/Coordinator

We probably don’t see TransUnion Healthcare as a long-term partner based on feedback from our...

Oct 2021
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Analyst/Coordinator

The firm is adequate, but they don’t necessarily exceed expectations. They could improve by...

Oct 2021
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Director

TransUnion Healthcare is committed to meeting their deadlines. If they commit to a date, they meet...

Oct 2021
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Director

TransUnion Healthcare provides excellent support with the audits. Once an audit starts and someone...

Oct 2021
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Manager

I don't really hear from executives. Maybe I would like to hear from them. We have asked some...

Oct 2021
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Manager

TransUnion Healthcare could share about their product so that users know the investments the firm is...

Oct 2021
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Director

TransUnion Healthcare's staff is awesome to work with. I work with a person who is responsive to...

Oct 2021
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Director

TransUnion Healthcare is performing per our expectations. They are doing work that we just do not...

Sep 2021
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Director

TransUnion Healthcare’s financial arrangements are appropriate for this type of service.

Sep 2021
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Director

We had a little bit of a lapse in our agreement with TransUnion Healthcare. Our contact there...

Sep 2021
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Director

TransUnion Healthcare has acquired some great companies that have added to their product line, but I...

Aug 2021
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Director

We had a single product in an area where TransUnion Healthcare had some turnover, so we struggled....

Aug 2021
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Director

TransUnion Healthcare is a great value for what we pay versus what we get in return. The service...

Aug 2021
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Director

We can reach out to the firm and receive timely communication back from them any time of the year...

Aug 2021
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Director

We looked at several different products, and we already had a relationship with TransUnion...

Aug 2021
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Director

The challenge in our implementation came when TransUnion Healthcare had movement within the...

Aug 2021
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