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Centricity PACS (Global) Commentary
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Eder Lagemann
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KLAS Research Director - Eder Lagemann
 
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Market Volatility Heightens as Organizations Look to Improve Their Experience
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Europe PACS 2022: Technology & Partnership Crucial in Evolving Market
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Middle East & Africa PACS 2022: Which Vendors Meet Customer Expectations?
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Director

Product

The modifications of the product have been minimal, so that is good. The product has a lot of...

Dec 2023
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Director

Relationship

The problem I have with the product is that the vendor stopped commercializing it, and the support...

Dec 2023
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Director

Relationship

I don't notice much proactivity from the vendor. The support I have is basically from a third level....

Dec 2023
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COO

Culture, Relationship

Historically, we had a lot of problems with GE, both with the relationship and with the product. We...

Oct 2023
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Manager

Loyalty, Product

The PACS is outdated and lacks a lot of functionality. It actually has many functionalities we would...

Sep 2023
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Manager

Relationship

Things with GE are not going well. The regional support team is based offshore, and they are very...

Sep 2023
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Manager

Loyalty, Product

The integration between the RIS and PACS has a lot of issues. Both solutions are from GE but still...

Sep 2023
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Related Articles
Article
KLAS article icon
The Shifting Market of Global PACS
10 January 20    |   Eder Lagemann and Jonathan Christensen
KLAS’ recent Global PACS 2019 report speaks to a shifting non-US market for PACS solutions. Many healthcare organizations are looking for imaging vendors that will meet their long-term and short-term
View All Reports
Related Reports
Performance
KLAS article icon
Europe PACS 2022
05 July 22    |   Eder Lagemann and Sidney Tate
The PACS market in Europe is evolving. To unify care delivery, many countries are pushing for HIT consolidation across regional groups of hospitals. At the same time, healthcare organizations are increasingly looking to expand their imaging strategies outside of radiology to bring together more departments and facilities at an enterprise level. This report leverages the perspectives of 199 individuals representing 168 unique organizations across 25 European countries to determine which PACS vendors are delivering the technology and partnerships needed to drive imaging progress in Europe.
Performance
KLAS article icon
Middle East & Africa PACS 2022
05 April 22    |   Everton Santos and Sidney Tate
The PACS market in the Middle East and Africa is evolving, with some vendors gaining prominence and others losing traction. Healthcare organizations are looking to enhance their imaging strategies with new, advanced technology (e.g., AI and the cloud) and want vendors who innovate and deliver this technology. Using customer feedback from 60 organizations across 14 countries, this report is KLAS’ first to focus on the PACS market in the Middle East and Africa, exploring vendor market share and performance and examining which vendors are keeping pace with customer expectations.



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