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User Commentary
Product
The modifications of the product have been minimal, so that is good. The product has a lot of...
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Relationship
The problem I have with the product is that the vendor stopped commercializing it, and the support...
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Relationship
I don't notice much proactivity from the vendor. The support I have is basically from a third level....
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Culture, Relationship
Historically, we had a lot of problems with GE, both with the relationship and with the product. We...
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Loyalty, Product
The PACS is outdated and lacks a lot of functionality. It actually has many functionalities we would...
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Relationship
Things with GE are not going well. The regional support team is based offshore, and they are very...
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Loyalty, Product
The integration between the RIS and PACS has a lot of issues. Both solutions are from GE but still...
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Relationship, Relationship, Product, Product
Things are bad with Centricity PACS. Ever since we got the product, it hasn’t been working right. We...
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Value, Value
GE HealthCare’s charges are very high.
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Relationship, Relationship
We have a big issue with getting in contact with anyone at GE HealthCare, regardless of their level....
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Loyalty, Loyalty
We are moving away from Centricity PACS because we are having difficulties with the system and...
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