Thank you !

Access info about Digital Rounding on your dashboard or bookmark under

(Your Products / Your Organization's Products)

We are currently researching Digital Rounding.

Will you help us?

Take A Survey

GetWell Rounds+
Filtered view: All

KLAS Research Director - Adam Cherrington
Subject Expert

Adam Cherrington

Research Director

adam.cherrington@klasresearch.com

801-404-5273

 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Reports

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Digital Rounding on your dashboard or bookmark under

(Your Products / Your Organization's Products)

We are currently researching Digital Rounding.

Will you help us?

Take A Survey

Want to see full details?

User Commentary

Sort by

Manager

I would encourage anybody else to evaluate several different vendors across all the different...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The rounding part of the product is very easy to use. Users simply open the survey, click the boxes,...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The reporting in GetWell Rounds+ is really lacking. We have been talking to the vendor about that...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I understand that there was a lot of staffing turnover, and then there was an acquisition....

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I have not seen any training from the vendor. We basically handle all of that ourselves. We are...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have had different departments look at GetWell Rounds+ and reject it. They say that it doesn’t...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CNO

GetWellNetwork is extremely cooperative. When we have asked them for upgrades or changes, they have...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CNO

GetWellNetwork shares best practices from other institutions in their training materials.

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CNO

We can use GetWell Rounds+ on a phone or a tablet. It is very easy to use, and it does exactly what...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CNO

I have been very impressed with GetWellNetwork. The people who we have been working with are...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The system has nice reporting functionality and good ease of use for end users. There are few...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The process for creating a survey is really bad. I don't like the tool for that; it is very clunky....

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

GetWellNetwork is not part of our long-term plans. I am not a fan of GetWellNetwork. We are...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I mostly like Rounds+. Once the survey has been created, the tool is very user friendly. It gets the...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

GetWellNetwork has literally just one person who is considered an expert on GetWell Rounds+, and...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I would describe GetWell Rounds+ as SurveyMonkey on steroids. GetWell Rounds+ interacts with our...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The nice thing with the ADT feed is that there is a patient-specific survey and that we get the data...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We haven't had many issues with the support for GetWell Rounds+ because we are really just creating...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

GetWell Rounds+ isn't as user friendly as GetWell Inpatient. GetWellNetwork worked really hard on...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would do a little more market research, but I probably would buy GetWell Rounds+ again. It is a...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor expects us to do our own innovations for the system. GetWellNetwork gives us some basic...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

GetWellNetwork has a package deal. The television comes with a combination keyboard, wall mount, and...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

If the vendor would have a formalized training program, that would be really helpful. The nursing...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

GetWellNetwork is a good organization, but they have a very east-coast attitude about how they do...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I really hope we are planning to improve with the system. I am working closely with the client...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

I like the customization that we can do and the ease of creating reports in GetWell Rounds+. We can...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The product provides a great way to drive accountability with leadership rounding. The dashboards...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

It is nice to be able to see how leadership rounding correlates with our scores from another vendor....

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The end users love the product. The managers like having the ease of rounding on their phones and...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor let me know when there was a new version of the system that needed to be upgraded. The...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We left GetWell Rounds+ because we were getting rid of another GetWellNetwork product, and GetWell...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

GetWell Rounds+ was easier to use than another GetWellNetwork product because we could access...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

GetWellNetwork didn't do well with delivering new technology that met our needs. There were many...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Some things were a little harder in GetWell Rounds+ because we had to manually enter all the...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I would like the vendor to improve GetWell Rounds+ for the administrators who have to create...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Most of the issues we have aren't with the application itself; the issues that cause the most...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Eventually, GetWellNetwork keeps all their promises. Sometimes things take a while.

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We have a service contract with GetWellNetwork, so any issue we have is covered.

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I haven't required a lot of training from GetWellNetwork. When new things come out, we have calls,...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

GetWell Rounds+ is pretty simple. Data collection is the system's major strength, and ultimately,...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

GetWell Rounds+ allows us to document any nonclinical issues and any concerns that our patients or...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We were very happy and satisfied after renegotiating our contract with GetWellNetwork.

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

GetWellNetwork did not do a lot of training, but they did come on-site and support us for the go-live....

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I did a class for the product, and I had a person in it who is not technically savvy at all, and...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

With technology the way it is today, there are a few things that GetWellNetwork could easily...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

An executive from GetWellNetwork has been on the phone with us before.

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I would probably buy this system again. We use the solution because we also use one of the vendor's...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor is not great at communication. That might be different with other support teams, but our...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor's training is lacking. Any kind of training would be great. There haven’t been any...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Once users know where to go and how to use the system and click in it, it is pretty easy to use. It...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The reporting on the system is awful. Because the system's reporting is so poor, we put all the data...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor's support does not try to go above and beyond. If we need something extra, we have to ask...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor is kind of wishy washy. They create products to see whether they stick. Some of the...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

GetWellNetwork is okay. They are working on a partnership with another vendor, and it seems to be...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The nurses love the system. It is really easy to use. It is connected to the patient census, and it...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

I would like to see GetWellNetwork adopt a single sign-on. That is the one thing that holds us back...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

I would buy the product again and maybe more. I am fully satisfied.

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

I am so plugged in to the vendor's team that I have never had to call the general number. I am...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The vendor communicated a lot with us during the initial go-live. They touched base regularly with a...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The tool is very easy to use. There are always opportunities for additional support and training....

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The solution works well for people that aren't necessarily the most technologically savvy. The logic...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Prior to implementing the solution, we were doing everything on paper. That made it hard to track...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We would like to see more integration, especially between GetWellNetwork products. For example, the...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

When our frontline nurses are having an issue and call the support people, someone answers that...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

GetWellNetwork does their best when they notice that something is off. They let us know, and someone...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

GetWellNetwork has been phenomenal. They actually came out with an entire platform for COVID-19 to...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The product comes with so many different features, and we don't use a lot of them. The platform is...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

GetWell Rounds+ has been very valuable for increasing patient participation and satisfaction. The...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The reports in the system are a little cumbersome, and the customization is very limited in certain...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The difficulty of the system is the way we input data. The iPads are a little difficult to use. It...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I haven't really reached out to the vendor's support people. The vendor has a few meetings with us...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would let others looking at working with the vendor know the limitations and hurdles that might...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

If the product were a little more open to the customization of surveys and group reports, that would...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

GetWellNetwork does not nickel-and-dime us. They have provided support for free and have answered a...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

GetWell Rounds+ could actually do a lot more than the vendor is using it for. We wanted to tie in...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I am very happy with GetWell Rounds+. The product works wonderfully as is. It is very flexible and...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

GetWellNetwork doesn’t really initiate any communication. We would certainly like to know about...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I hear from GetWellNetwork once in a while, but not often. I do have access to my account...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The way things are set up now, we are able to use the solution for a lot of things, so we have...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We have been established with the actual product; we haven’t relied on the vendor to do anything for...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

From my perspective as someone who likes data, there could be improvements in the way that the...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

If we have a survey that has been created and the end users are using the survey and having patients...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Other than conversations with our local contact. The ability to speak on the phone to people at the...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We have purchased the product to better the experience of our patients, and that has been well worth...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I don’t think there has been an upgrade since I have been in the position I am in. Nothing has...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CNO

We have multiple platforms to provide service validation. We use one system for quality and safety....

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We get more or less what we pay for, but the system is expensive and not that exciting. For what we...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The product does do what the vendor says it does. GetWell Rounds+ is very intuitive. It can give us...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

GetWellNetwork is responsive but still ineffective. We have had a lot of technical issues. The...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I don’t think we will stick with GetWell Rounds+ long enough to find out whether the vendor will...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I am very excited about the GetWellNetwork-Cerner partnership. The teams are receptive to our ideas...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I cannot say enough good things about our GetWellNetwork person. That person is on the ball more...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The ease of use is fairly simple. With GetWell Rounds+, we develop the surveys ourselves, so we are...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Our person from GetWellNetwork hasn't come out in a while because of COVID-19, but that person would...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

GetWellNetwork’s support center resolved about 88% of all our issues without having to involve any...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We would traditionally do an audit-type format on pen and paper, but we are now using GetWell...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We used this product during COVID-19. We rounded on our patients, and we used the product to capture...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Our particular client support representative was much more comfortable and well versed in getwell...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

For GetWell Rounds+, there are some limitations to what the tool can do versus what our team wants...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We had some hardware-related issues with GetWell Rounds+ that we weren’t anticipating, and those...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Our workflows with GetWell Rounds+ have dropped off quite a bit. We have identified other tools for...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We use GetWell Rounds+ for our surveys inside the organization. The system works well. I haven't...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The reporting in GetWell Rounds+ needs a little advancement. There are still some issues with...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We use GetWell Rounds+ for leadership rounding. When we first went live with it, the systems were...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

When we went live with GetWellNetwork's software, the systems were not at all integrated, but now...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

COO

GetWellNetwork hasn't been very involved since the initial setup. They trained the superusers, and...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

COO

It was so easy to integrate the product with our EMR and ADT product. We can enter patients, and the...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

COO

I like that I don't have to talk to anybody. I can use the system without having to rely on anyone,...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

For using the tool for audit reporting, our end users find the system very easy to use. My only...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

I predict that I will be very satisfied with the system 12 months from now. The system is definitely...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The product is challenging for staff to use. The ability to customize GetWell Rounds+, such as the...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

We are working on getting GetWell Rounds+ integrated because it is not integrated yet....

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

GetWellNetwork doesn't charge me for anything aside from what is in our contract. I really like the...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
View All Reports
Related Reports