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Current Time Inside Cache Tag Helper: 9/18/2020 5:20:33 AM and Model.EvProductId = 185129

Commentary Summary

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User Commentary

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Director

Future Outlook

If we continue partnering with GetWellNetwork, I think the product will be part of our long-term...

Jun 2020
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Director

Interfacing and Integration

The tool is not very complicated or complex. I don’t know that there have been any promises from...

Jun 2020
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Director

Functionality and Upgrades

All is going well with the tool working as promoted. It took a bit of time to get our employee file...

Jun 2020
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Director

Functionality and Upgrades

The tool works like we expected it to work. GetWellNetwork hit the nail on the head; we can use the...

Jun 2020
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Director

Other Observations & Comments

I haven’t needed vendor executive involvement. Everything has been good.

Jun 2020
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Director

Functionality and Upgrades

The questions that the patients get from the system every day are great. If we are standing at the...

Jun 2020
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Director

Sales and Contracting

We want to add the tool to a couple of our other hospitals, and I wouldn’t say that GetWellNetwork...

Jun 2020
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Director

Service and Support

I don’t know that GetWellNetwork provided us anything related to COVID-19 besides letting us know...

Jun 2020
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Director

Functionality and Upgrades

With GetWell Rounds+, we wanted to allow patients to give real-time feedback for GetWellNetwork if...

Jun 2020
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Director

Functionality and Upgrades

With GetWell Rounds+, we look at our data from the rounding and are able to look at really good...

Jun 2020
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Director

Functionality and Upgrades

We are going to standardize to one big enterprise server. We are going to make things more...

Jun 2020
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Director

Functionality and Upgrades

The product is a great tool. Once we were able to standardize everything, the tool really helped...

Jun 2020
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Director

Future Outlook

The vendor went into a partnership with Cerner, and we also use Cerner's systems, so we are hoping...

Jun 2020
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Director

Service and Support

Our vendor representatives are always in contact with us, and they are very proactive in letting us...

Jun 2020
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VP/Other Executive

Other Observations & Comments

The training from GetWellNetwork has always been okay. GetWell Rounds+ has a little bit of a...

May 2020
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VP/Other Executive

Future Outlook

The recent upgrades have gone much better. When GetWellNetwork first started doing the monthly...

May 2020
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VP/Other Executive

Other Observations & Comments

GetWell Rounds+ is one of those platforms that we have to get staff engagement with. Anything the...

May 2020
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VP/Other Executive

Service and Support

The vendor's platform has been really dependable. What I like the most about GetWellNetwork is that...

May 2020
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Manager

Other Observations & Comments

I would like my colleagues to know the product's capacity. The product's capacity is great, and I...

May 2020
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Manager

Service and Support

The vendor has been great with their service since the installation. We have had some questions...

May 2020
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Manager

Other Observations & Comments

I made some suggestions about the product. The vendor is working on those things. There used to be...

May 2020
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Manager

Functionality and Upgrades

I am happy with the product. The staff members are starting to buy into the product as we promote...

May 2020
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Manager

Functionality and Upgrades

We have used the system to educate our patients who have COVID-19. We have added videos specifically...

May 2020
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Analyst/Coordinator

Functionality and Upgrades

We struggle with the system's workflow to follow up on rounding. The product makes sense for patient...

Apr 2020
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Analyst/Coordinator

Implementation and Training

We have taken a lot of training from the vendor for the product. The product is difficult for the...

Apr 2020
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Analyst/Coordinator

Technology

We have issues with patients who struggle to use the equipment. I know that the vendor has made some...

Apr 2020
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Analyst/Coordinator

Functionality and Upgrades

I would recommend the vendor to others. GetWellNetwork is a good company.

Apr 2020
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Analyst/Coordinator

Service and Support

A while ago, we were a little frustrated with the ability of the vendor's staff to reply to us about...

Apr 2020
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Analyst/Coordinator

Service and Support

A lot of our team doesn't feel quite as confident using the tool as they could. It would be helpful...

Apr 2020
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Nurse

Future Outlook

We would definitely purchase the system again and probably not make any real significant changes. I...

Mar 2020
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Nurse

Relationship

GetWellNetwork doesn’t always promise things that we want, but when they do say they are going to do...

Mar 2020
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Nurse

Implementation and Training

GetWellNetwork offers both webinars and elbow-to-elbow training. When we opened a new unit,...

Mar 2020
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Nurse

Functionality and Upgrades

We know right away when the nurse leaders round, and we can track and trend the experiences that the...

Mar 2020
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CNO

Functionality and Upgrades

It is not all just unicorns and rainbows over here. Our utilization of the tool is low. 100% of our...

Dec 2019
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CNO

Functionality and Upgrades

Using GetWell Rounds+ on our personal devices has been a problem for us because we have not set up...

Dec 2019
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CNO

Functionality and Upgrades

With GetWell Rounds+, we mimic what we used to do in an old system, but we don't have to go back to...

Dec 2019
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CNO

Relationship

So many vendors say that improved patient engagement is an outcome, but I don't know what that...

Dec 2019
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CNO

Other Observations & Comments

Our issue with using the system on our own personal device is that we haven’t set up an...

Nov 2019
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CNO

Functionality and Upgrades

The system is on my phone. When I go to a unit and get the actual census, I choose my patient...

Nov 2019
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CNO

Functionality and Upgrades

The tool is great. It works as an input mechanism. The output reports are kind of clunky. I am not...

Nov 2019
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Director

Functionality and Upgrades

GetWell Rounds+ is a nifty little tool, and the nurses love it. It is easy to use. The executives...

Oct 2019
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Director

Functionality and Upgrades

The system could have better template management because right now things are very customizable, and...

Oct 2019
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Manager

Other Observations & Comments

GetWellNetwork does their own updates with GetWell Rounds+, so we don't have to worry about that....

Oct 2019
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Manager

Other Observations & Comments

The work that I have been doing over the last year has really helped solidify the potential of...

Oct 2019
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Manager

Service and Support

I am satisfied with GetWellNetwork. However, their ability to implement changes is lacking. Specific...

Oct 2019
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Manager

Relationship

GetWellNetwork is getting better in terms of their responsiveness and support. However, they...

Oct 2019
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Manager

Other Observations & Comments

When we implemented GetWell Rounds+, it was very inaccurate for a long time. After a while, people...

Oct 2019
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Manager

Implementation and Training

We got some initial training from GetWellNetwork, and we haven't really gotten much training since...

Oct 2019
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Manager

Interfacing and Integration

The integration between GetWell Rounds+ and our other systems works pretty well. Every month, a...

Oct 2019
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Manager

Functionality and Upgrades

There is a certain report in GetWell Rounds+ that we really thought we were going to be able to use...

Oct 2019
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Manager

Functionality and Upgrades

GetWellNetwork promised to improve a certain report a while ago. We still can't get an accurate...

Oct 2019
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Manager

Functionality and Upgrades

We know that almost half of our inpatients are admitted through the emergency department, and we...

Oct 2019
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Manager

Functionality and Upgrades

A specific report in GetWell Rounds+ is very critical to how we set up our leader-rounding strategy....

Oct 2019
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Manager

Other Observations & Comments

I don't really interact with executives from GetWellNetwork. When one executive left, we met with...

Oct 2019
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Director

Future Outlook

GetWellNetwork's product is part of our long-term plans. I don't feel like we have really gotten our...

Oct 2019
 Helpful

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Director

Relationship

I would buy this product again. GetWellNetwork has kept their promises. They do not nickel-and-dime.

Oct 2019
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Director

Implementation and Training

GetWellNetwork's implementation services were very good. During the initial training, there was a...

Oct 2019
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Manager

Relationship

I have never had a better executive contact. GetWellNetwork is extremely engaging. I feel like the...

Oct 2019
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Manager

Functionality and Upgrades

GetWellNetwork is really good with release notes. They are very responsive to any questions I have....

Oct 2019
 Helpful

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Manager

Functionality and Upgrades

The consistency is great in GetWell Rounds+. The database-specialist teams are phenomenal to work...

Oct 2019
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Manager

Interfacing and Integration

GetWellNetwork is really driven and focused on integration and interoperability. Those are their top...

Oct 2019
 Helpful

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Manager

Functionality and Upgrades

GetWell Rounds+ is a web-based application. No hardware is needed to make it work. We just need...

Oct 2019
 Helpful

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Analyst/Coordinator

Implementation and Training

GetWellNetwork conducts monthly webinars that we can sign in to and watch. Those are what keep us up...

Oct 2019
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

I wish we had more customized report capabilities for GetWell Rounds+. There is no way to build...

Oct 2019
 Helpful

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Analyst/Coordinator

ROI / Cost (care and feeding)

GetWell Rounds+ is a very expensive tool with ongoing expenses.

Oct 2019
 Helpful

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Analyst/Coordinator

Service and Support

GetWell Rounds+ checked the boxes for a lot of the things we asked for. We do employee validations...

Oct 2019
 Helpful

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Analyst/Coordinator

Implementation and Training

We build our own training for GetWell Rounds+, and that is what we use to cast into our system....

Oct 2019
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Director

Functionality and Upgrades

GetWell Rounds+ is an excellent tool for us. We can pull anything into the system and get reports,...

Oct 2019
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Director

Interfacing and Integration

We would love to have GetWellNetwork interface with our main hospital system. I am told that...

Oct 2019
 Helpful

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Director

Functionality and Upgrades

We are not using the product to its full capacity, so that is something that we are exploring and...

Oct 2019
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Director

Functionality and Upgrades

I haven’t seen tangible outcomes at our location yet because it is difficult to get patients and...

Oct 2019
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Director

Functionality and Upgrades

GetWellNetwork is very willing to engage with us. We are looking at adding some tools to the system,...

Oct 2019
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Director

Other Observations & Comments

Everything is about the customer experience, and it is really hard to focus on that in an...

Oct 2019
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Director

Functionality and Upgrades

The whole system is working with GetWellNetwork to implement real-time feedback that the patient and...

Oct 2019
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Director

Functionality and Upgrades

The system does a good job of supporting integration. We can look at patient satisfaction as a...

Oct 2019
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CNO

Functionality and Upgrades

We looked at many options for a rounding tool because we used a manual process for years. There was...

Aug 2019
 Helpful

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Analyst/Coordinator

Relationship

GetWellNetwork did take the time to schedule calls with our leadership, hear our concerns, and then...

Aug 2019
 Helpful

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Analyst/Coordinator

Service and Support

Getting a new person up to speed with the software has been a little difficult. The first person we...

Aug 2019
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

GetWell Rounds+ is a good rounding tool but has some limitations in terms of separating things the...

Aug 2019
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Manager

Interfacing and Integration

Everything in getwell Rounds+ works as expected, and GetWellNetwork does most of the integration we...

Aug 2019
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Director

Service and Support

We are getting some buy-ins from the staff, and our numbers are definitely improving....

Aug 2019
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Director

Future Outlook

I do not know of any plans to discontinue the product. The tool is really easy to use but takes...

Aug 2019
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Director

Functionality and Upgrades

Our staff members sometimes don't use the tool the way it is intended to be used where data is...

Aug 2019
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VP/Other Executive

Functionality and Upgrades

GetWell Rounds+ is strong, and we are using it very well. The system is customizable and isn’t as...

Aug 2019
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VP/Other Executive

Service and Support

The ongoing support has been a little difficult. It has been hard to get some answers from GetWellNetwork....

Aug 2019
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VP/Other Executive

Implementation and Training

When we implemented the tool, we had calls with someone from GetWellNetwork. That person was very...

Aug 2019