GetWell Rounds+ Comments

 

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Current Time Inside Cache Tag Helper: 11/30/2020 10:52:14 PM and Model.EvProductId = 185129

Commentary Summary

Positive
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Neither
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Negative
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User Commentary

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Analyst/Coordinator

Service and Support

Our particular client support representative was much more comfortable and well versed in getwell...

Nov 2020
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Analyst/Coordinator

Functionality and Upgrades

For GetWell Rounds+, there are some limitations to what the tool can do versus what our team wants...

Nov 2020
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Analyst/Coordinator

Functionality and Upgrades

We had some hardware-related issues with GetWell Rounds+ that we weren’t anticipating, and those...

Nov 2020
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Analyst/Coordinator

Functionality and Upgrades

Our workflows with GetWell Rounds+ have dropped off quite a bit. We have identified other tools for...

Nov 2020
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VP/Other Executive

Functionality and Upgrades

We use GetWell Rounds+ for our surveys inside the organization. The system works well. I haven't...

Nov 2020
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VP/Other Executive

Functionality and Upgrades

The reporting in GetWell Rounds+ needs a little advancement. There are still some issues with...

Nov 2020
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Manager

Functionality and Upgrades

We use GetWell Rounds+ for leadership rounding. When we first went live with it, the systems were...

Nov 2020
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Manager

Interfacing and Integration

When we went live with GetWellNetwork's software, the systems were not at all integrated, but now...

Nov 2020
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COO

Implementation and Training

GetWellNetwork hasn't been very involved since the initial setup. They trained the superusers, and...

Oct 2020
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COO

Interfacing and Integration

It was so easy to integrate the product with our EMR and ADT product. We can enter patients, and the...

Oct 2020
 Helpful

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COO

Functionality and Upgrades

I like that I don't have to talk to anybody. I can use the system without having to rely on anyone,...

Oct 2020
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VP/Other Executive

Functionality and Upgrades

For using the tool for audit reporting, our end users find the system very easy to use. My only...

Oct 2020
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VP/Other Executive

Future Outlook

I predict that I will be very satisfied with the system 12 months from now. The system is definitely...

Oct 2020
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Director

Functionality and Upgrades

The product is challenging for staff to use. The ability to customize GetWell Rounds+, such as the...

Oct 2020
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Nurse

Other Observations & Comments

We are working on getting GetWell Rounds+ integrated because it is not integrated yet....

Oct 2020
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Nurse

Functionality and Upgrades

GetWellNetwork doesn't charge me for anything aside from what is in our contract. I really like the...

Oct 2020
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Director

Future Outlook

If we continue partnering with GetWellNetwork, I think the product will be part of our long-term...

Jun 2020
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Director

Interfacing and Integration

The tool is not very complicated or complex. I don’t know that there have been any promises from...

Jun 2020
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Director

Functionality and Upgrades

All is going well with the tool working as promoted. It took a bit of time to get our employee file...

Jun 2020
 Helpful

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Director

Functionality and Upgrades

The tool works like we expected it to work. GetWellNetwork hit the nail on the head; we can use the...

Jun 2020
 Helpful

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Director

Other Observations & Comments

I haven’t needed vendor executive involvement. Everything has been good.

Jun 2020
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Director

Functionality and Upgrades

The questions that the patients get from the system every day are great. If we are standing at the...

Jun 2020
 Helpful

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Director

Sales and Contracting

We want to add the tool to a couple of our other hospitals, and I wouldn’t say that GetWellNetwork...

Jun 2020
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Director

Service and Support

I don’t know that GetWellNetwork provided us anything related to COVID-19 besides letting us know...

Jun 2020
 Helpful

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Director

Functionality and Upgrades

With GetWell Rounds+, we wanted to allow patients to give real-time feedback for GetWellNetwork if...

Jun 2020
 Helpful

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Director

Functionality and Upgrades

With GetWell Rounds+, we look at our data from the rounding and are able to look at really good...

Jun 2020
 Helpful

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Director

Functionality and Upgrades

We are going to standardize to one big enterprise server. We are going to make things more...

Jun 2020
 Helpful

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Director

Functionality and Upgrades

The product is a great tool. Once we were able to standardize everything, the tool really helped...

Jun 2020
 Helpful

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Director

Future Outlook

The vendor went into a partnership with Cerner, and we also use Cerner's systems, so we are hoping...

Jun 2020
 Helpful

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Director

Service and Support

Our vendor representatives are always in contact with us, and they are very proactive in letting us...

Jun 2020
 Helpful

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VP/Other Executive

Other Observations & Comments

The training from GetWellNetwork has always been okay. GetWell Rounds+ has a little bit of a...

May 2020
 Helpful

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VP/Other Executive

Future Outlook

The recent upgrades have gone much better. When GetWellNetwork first started doing the monthly...

May 2020
 Helpful

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VP/Other Executive

Other Observations & Comments

GetWell Rounds+ is one of those platforms that we have to get staff engagement with. Anything the...

May 2020
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VP/Other Executive

Service and Support

The vendor's platform has been really dependable. What I like the most about GetWellNetwork is that...

May 2020
 Helpful

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Manager

Other Observations & Comments

I would like my colleagues to know the product's capacity. The product's capacity is great, and I...

May 2020
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Manager

Service and Support

The vendor has been great with their service since the installation. We have had some questions...

May 2020
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Manager

Other Observations & Comments

I made some suggestions about the product. The vendor is working on those things. There used to be...

May 2020
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Manager

Functionality and Upgrades

I am happy with the product. The staff members are starting to buy into the product as we promote...

May 2020
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Manager

Functionality and Upgrades

We have used the system to educate our patients who have COVID-19. We have added videos specifically...

May 2020
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

We struggle with the system's workflow to follow up on rounding. The product makes sense for patient...

Apr 2020
 Helpful

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Analyst/Coordinator

Implementation and Training

We have taken a lot of training from the vendor for the product. The product is difficult for the...

Apr 2020
 Helpful

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Analyst/Coordinator

Technology

We have issues with patients who struggle to use the equipment. I know that the vendor has made some...

Apr 2020
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

I would recommend the vendor to others. GetWellNetwork is a good company.

Apr 2020
 Helpful

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Analyst/Coordinator

Service and Support

A while ago, we were a little frustrated with the ability of the vendor's staff to reply to us about...

Apr 2020
 Helpful

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Analyst/Coordinator

Service and Support

A lot of our team doesn't feel quite as confident using the tool as they could. It would be helpful...

Apr 2020
 Helpful

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Nurse

Future Outlook

We would definitely purchase the system again and probably not make any real significant changes. I...

Mar 2020
 Helpful

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Nurse

Relationship

GetWellNetwork doesn’t always promise things that we want, but when they do say they are going to do...

Mar 2020
 Helpful

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Nurse

Implementation and Training

GetWellNetwork offers both webinars and elbow-to-elbow training. When we opened a new unit,...

Mar 2020
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Nurse

Functionality and Upgrades

We know right away when the nurse leaders round, and we can track and trend the experiences that the...

Mar 2020
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CNO

Functionality and Upgrades

It is not all just unicorns and rainbows over here. Our utilization of the tool is low. 100% of our...

Dec 2019
 Helpful

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CNO

Functionality and Upgrades

Using GetWell Rounds+ on our personal devices has been a problem for us because we have not set up...

Dec 2019
 Helpful

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CNO

Functionality and Upgrades

With GetWell Rounds+, we mimic what we used to do in an old system, but we don't have to go back to...

Dec 2019
 Helpful

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CNO

Relationship

So many vendors say that improved patient engagement is an outcome, but I don't know what that...

Dec 2019
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