Guidehouse (formerly Navigant) Revenue Cycle Outsourcing Comments

 

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Current Time Inside Cache Tag Helper: 11/26/2020 7:28:40 PM and Model.EvProductId = 53372

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User Commentary

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CFO

Tools and Methodology

I have seen some improvements over the years, but in terms of the ability to convey insights coming...

Nov 2020
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CFO

Tools and Methodology

Guidehouse has definitely invested in technology, but they still have room for growth there. They...

Nov 2020
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CFO

Tools and Methodology

There are a lot of opportunities for expansion. As health systems mature, they are realizing that...

Nov 2020
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CFO

Tools and Methodology

Things have been going well. Obviously, the pandemic turned everything on its head. We did see dips...

Nov 2020
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Director

Relationship

We had to get everybody working remotely in a week when COVID-19 hit. That transition happened very...

Nov 2020
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Director

Tools and Methodology

Our work with Guidehouse is going well and was the right thing to do. We were looking for some...

Nov 2020
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Director

Lessons Learned

The project is huge, and there are a lot of things going on. Sometimes things don’t get done....

Nov 2020
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Director

Other Observations

For Guidehouse, the staff members and consultants are the leaders that report to the vendor. Some...

Nov 2020
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Director

Relationship

I am very happy with our collaboration with Guidehouse in terms of figuring out strategically what...

Nov 2020
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Director

ROI and Cost

Some of our practices want to outsource their billing collections, which are a huge pain in terms of...

Aug 2020
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Director

ROI and Cost

We have pretty standard rates. Each rate is a percentage and depends on the specialty. Some areas,...

Aug 2020
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Director

Tools and Methodology

Exceeded is a strong word. Navigant has met our expectations for sure. I have to look at things from...

Aug 2020
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Director

People and Knowledge

The quality of Navigant's staff is phenomenal. The vendor definitely works on being a good partner....

Aug 2020
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Director

Tools and Methodology

There isn't much strategy. Navigant just told us what we would get and what we wouldn't get. They...

Aug 2020
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Director

Tools and Methodology

We do have to do implementations in coordination with Navigant. They need to know what we are...

Aug 2020
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Director

Project Results

Navigant is working really hard. The practices that use Navigant's services are stabilized. There...

Aug 2020
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Director

Lessons Learned

I don't think Navigant was doing a fantastic job in the past. They were going through a lot of...

Aug 2020
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Director

People and Knowledge

We do have practices that are going to come off of Navigant's services, but that is natural. At some...

Aug 2020
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