Thank you !

Access info about Revenue Cycle Outsourcing on your dashboard or bookmark under

(Your Products / Your Organization's Products)

We are currently researching Revenue Cycle Outsourcing.

Will you help us?

Take A Survey

Guidehouse (formerly Navigant) Revenue Cycle Outsourcing
Filtered view: All

Subject Expert
Boyd Stewart
Research Director
KLAS Research Director - Boyd Stewart
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Related Blogs

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Revenue Cycle Outsourcing on your dashboard or bookmark under

(Your Products / Your Organization's Products)

We are currently researching Revenue Cycle Outsourcing.

Will you help us?

Take A Survey

to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by

VP/Other Executive

We needed to launch the capability to price our services based on the CMS Conditions of...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We have always had very good cash flow for collections. We have identified opportunities for...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We are not a big client, but Navigant has always been responsive to us, and the people they have are...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

When we went with Navigant initially, one of our big reasons was their advanced technology. Navigant...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

We were looking for more of a partnership than traditional outsourcing. I was more concerned with...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

An advantage of having an outsourced arrangement is the economies of scale that we can use as...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

In the past, we had a very clean revenue cycle. However, maintaining that was costly because we were...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Guidehouse is using technology to check for routine things with a payer. For instance, there is a...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Before we were working with Guidehouse, we were spending more than we are now for the same...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

We didn't really have any hiccups. That was a little unexpected. When COVID-19 began, Guidehouse...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

The executives at Guidehouse keep me informed. They provide personal touchpoints to ensure we are...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

There have been times when we have not quite exceeded the goals we were aiming for, but we just need...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Tracking data and metrics is definitely important, and working with Guidehouse, we can see the value...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

I have been happy with Guidehouse; I would use them again. They meet expectations. I think it would...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Guidehouse is doing well, especially with their executive in charge right now, who I like a lot....

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

The rate that Guidehouse is charging us is reasonable in the marketplace. Guidehouse doesn’t...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Guidehouse is doing a pretty good job, but that is not to say that there aren't things that fall...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Guidehouse needs to focus most on denials. The follow-up requirements, especially with the private...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

I would tell others that Guidehouse is like any other outsource vendor; we have to stay on top of...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

The only reason Guidehouse is still here is our on-site representative. If we didn't have that...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

During the COVID-19 crisis, Guidehouse hasn't been engaged to do anything more than what is required...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

The visibility into Guidehouse's performance is very limited. They do provide dashboards, but I have...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

In terms of our partnership, there isn't a lot of transparency. I don't think that our goals are...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

I have seen some improvements over the years, but in terms of the ability to convey insights coming...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Guidehouse has definitely invested in technology, but they still have room for growth there. They...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

There are a lot of opportunities for expansion. As health systems mature, they are realizing that...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Things have been going well. Obviously, the pandemic turned everything on its head. We did see dips...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We had to get everybody working remotely in a week when COVID-19 hit. That transition happened very...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Our work with Guidehouse is going well and was the right thing to do. We were looking for some...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The project is huge, and there are a lot of things going on. Sometimes things don’t get done....

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

For Guidehouse, the staff members and consultants are the leaders that report to the vendor. Some...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I am very happy with our collaboration with Guidehouse in terms of figuring out strategically what...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF