Halo Comments

 

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Current Time Inside Cache Tag Helper: 9/22/2020 5:53:04 PM and Model.EvProductId = 82803

Commentary Summary

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User Commentary

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Analyst/Coordinator

Service and Support

I appreciate Halo Health's active support. They are very quick to respond, and they work for our...

Aug 2020
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Analyst/Coordinator

Relationship

I appreciate the constant innovations that Halo Health is always trying to accomplish. It is...

Aug 2020
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Physician

Functionality and Upgrades

I haven't had to use Halo Health's web support, but Halo Health seems to be proactive. Their...

Aug 2020
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

As of this moment, Halo is part of our long-term plans. Overall, the system is pretty user friendly....

Aug 2020
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Analyst/Coordinator

Functionality and Upgrades

The main thing we have problems with is Halo Health has an NPI database of users in the background,...

Aug 2020
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Analyst/Coordinator

Service and Support

During the COVID-19 crisis, we really haven’t had any trouble. But if we did have an issue, the...

Aug 2020
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Analyst/Coordinator

Technology

The product is mostly used by our providers, and they can sometimes be temperamental because of the...

Aug 2020
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Analyst/Coordinator

Relationship

I see my satisfaction being high in a year from now. We have had vendor executives reach out and ask...

Aug 2020
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Manager

Other Observations & Comments

Halo Health sends me emails, but I don’t know that anyone has called us proactively to see what we...

Aug 2020
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Manager

Service and Support

I would give Halo Health a high rating for executive involvement. There has never been a person that...

Aug 2020
 Helpful

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Manager

ROI / Cost (care and feeding)

I would give Halo a high rating for driving tangible outcomes. With COVID-19, we have used it so...

Aug 2020
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Manager

Future Outlook

I predict that we will continue to be extremely satisfied with Halo over the next 12 months. Barring...

Aug 2020
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Manager

Technology

Everyone that we are working with on the frontline staff is using Halo, not just the surgeons. Halo...

Aug 2020
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Manager

Interfacing and Integration

Halo does very well in supporting our integration goals. I am usually a really hard grader, but I...

Aug 2020
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Manager

Functionality and Upgrades

I give the overall quality of Halo a high rating. We have made a couple of requests, and Halo Health...

Aug 2020
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Manager

Functionality and Upgrades

Halo Health is amazing. During COVID-19, when so many people were trying to work remotely and not be...

Aug 2020
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Manager

Service and Support

Halo Health has been doing very well with their ongoing support. The few times that we have wanted...

Aug 2020
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Manager

Functionality and Upgrades

Halo Health has been very supportive during the COVID-19 crisis. We use Halo extensively to...

Aug 2020
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Manager

Implementation and Training

Our implementation was seamless. Halo is so easy to implement and requires such a short timeline to...

Aug 2020
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Manager

Implementation and Training

Halo Health does very well with their training. We didn’t need much training. Halo is so intuitive...

Aug 2020
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Director

Functionality and Upgrades

The scheduling piece is really cool. We like it because now our administrators in each of our...

Aug 2020
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Director

Relationship

Halo Health is very responsive. I have a couple of resources I work with that are incredibly...

Aug 2020
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Director

Functionality and Upgrades

Halo Health offers an option with which we can provide messaging that is integrated with our EMR. So...

Aug 2020
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Director

Functionality and Upgrades

Someone at my organization made a comment about Halo and asked whether we would stick with it or get...

Aug 2020
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Director

Functionality and Upgrades

I would buy Halo again. We are adding users every day. We are lining Halo Health’s pockets. That is...

Aug 2020
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Director

Functionality and Upgrades

We brought on our first block of our services without Halo. People were just referring to on-call...

Aug 2020
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Director

Technology

When I trained providers on Halo, I told them the system would send a text message and showed them...

Aug 2020
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Director

Service and Support

With upgrades, Halo Health has been very responsive to make sure that we get information when we do...

Aug 2020
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Director

Implementation and Training

We haven’t tapped into training with Halo Health, but they have offered it. So I am pleased with the...

Aug 2020
 Helpful

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Director

Functionality and Upgrades

There is room for improvement with Halo Health. There are some enhancements they could make, but for...

Aug 2020
 Helpful

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Director

Other Observations & Comments

We don’t integrate Halo with our existing platforms. I am fine with that at this point. We are...

Aug 2020
 Helpful

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Director

Functionality and Upgrades

The quality of Halo Health’s system is high. I really like it. It is consistent. It is fast. It has...

Aug 2020
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Director

Relationship

Halo Health offered something recently that we hadn’t thought of, and they were really quick to...

Aug 2020
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Director

ROI / Cost (care and feeding)

I don’t write the checks, but I think Halo Health is pretty good, and we are getting our money’s...

Aug 2020
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Director

Future Outlook

I am incredibly pleased with Halo Health. In a year, I am hopeful that things will stay that way. I...

Aug 2020
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Director

Service and Support

Halo Health hasn’t done anything special to get us through COVID-19, but they did highlight a couple...

Aug 2020
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Director

Functionality and Upgrades

The system is easy to use and provides secure messaging throughout all our entities. I like that we...

Aug 2020
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Director

Functionality and Upgrades

The phone app is easy to use, so the product is with us all the time. Our after-hours answering...

Aug 2020
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Director

Technology

I think the desktop version could be more robust. It could have a few more options, and the process...

Aug 2020
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Director

Other Observations & Comments

We have heard of a secure platform that can integrate with the actual hospital EMR and get messages...

Aug 2020
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Manager

Functionality and Upgrades

Upgrades on the product seem fine, and we haven’t had any trouble with them. I would tell others...

Aug 2020
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Director

Functionality and Upgrades

I know we would like to see a little improvement with the product. We would like to see some...

Aug 2020
 Helpful

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Director

Functionality and Upgrades

I would tell others looking at the system that it is easy to use and HIPAA compliant. We can readily...

Aug 2020
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Director

Service and Support

I can't remember the last time I had to call Halo Health for support. Generally, their product...

Jul 2020
 Helpful

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Director

Functionality and Upgrades

Halo Health is part of our long-term plans. We look around every now and then, but the providers...

Jul 2020
 Helpful

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Director

Functionality and Upgrades

I wasn't there during the sales pitch, so I don't know what Halo Health promised. But I do know that...

Jul 2020
 Helpful

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Director

Implementation and Training

We had no problems during the Halo implementation, and we have had no problems with upgrades either....

Jul 2020
 Helpful

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Director

Functionality and Upgrades

We don't have Halo integrated with anything. That may be a corporate decision and not because the...

Jul 2020
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Director

Functionality and Upgrades

With Halo’s system, it is important that there is communication so that the doctors know whether...

Jul 2020
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Director

ROI / Cost (care and feeding)

Halo is one of the lower-priced systems, so we do get our money’s worth. Halo Health doesn't charge...

Jul 2020
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Director

ROI / Cost (care and feeding)

The vendor absolutely charges us for every little thing. That is their world. The vendor that we...

Jul 2020
 Helpful

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Director

Other Observations & Comments

There is nothing that Halo Health has really done that has impacted our reaction to COVID-19, so I...

Jul 2020
 Helpful

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Director

Functionality and Upgrades

The vendor does periodic upgrades, and they seem to be seamless. We never have issues with the...

Jul 2020
 Helpful

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Director

Interfacing and Integration

When we approached the vendor about our interoperability goals, they wanted the shirt off of our...

Jul 2020
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Director

Service and Support

We don’t call the vendor often for support, but when we do, they are always very timely about our requests....

Jul 2020
 Helpful

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Director

Relationship

I don’t know any executives. We have a new salesperson who comes around every once in a while, but...

Jul 2020
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Director

Lessons Learned

We have definitely received our money’s worth. I have recommended the system to other people. The...

Jul 2020
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Director

Future Outlook

The vendor can’t take us to the next step, so we need to find another vendor to meet our goals....

Jul 2020
 Helpful

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Director

Functionality and Upgrades

We have been on Halo for a number of years. We use it extensively in our organization. It is our...

Jul 2020
 Helpful

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Director

ROI / Cost (care and feeding)

We had a rather incredible deal with the vendor, but recent changes have brought us close in line...

Jul 2020
 Helpful

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Director

Functionality and Upgrades

We have never used any of the bells and whistles from Halo Health, but they try to sell us on them...

Jul 2020
 Helpful

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Director

Sales and Contracting

Halo is a good product. We are definitely very happy with its functionality. I wouldn’t say that the...

Jul 2020
 Helpful

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Director

ROI / Cost (care and feeding)

I would definitely buy the system again because I know what I am getting. The vendor is increasing...

Jul 2020
 Helpful

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Director

Functionality and Upgrades

We have been using Halo for several years now. It helps us out tremendously because we know that the...

Jul 2020
 Helpful

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Director

Functionality and Upgrades

I would like to say that the system is part of our long-term plans, but I am ultimately not a part...

Jul 2020
 Helpful

 or  to see details.

Director

Interfacing and Integration

Halo Health has kept their promises as far as I am concerned. If there is any functionality that I...

Jul 2020
 Helpful

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Manager

Functionality and Upgrades

If the decision were up to me, I would purchase the system again. I looked at several different...

Jul 2020
 Helpful

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Manager

ROI / Cost (care and feeding)

The vendor doesn’t charge us for every little thing. The price has been no higher than the vendor...

Jul 2020
 Helpful

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Manager

Other Observations & Comments

The vendor’s initial training was pretty good, but we haven’t had any ongoing training.

Jul 2020
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Manager

Other Observations & Comments

We don’t need much support at all, so I haven’t really used the vendor’s support services. Since I...

Jul 2020
 Helpful

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Manager

Functionality and Upgrades

The system drives tangible outcomes. It gets the providers the information they need in a relatively...

Jul 2020
 Helpful

 or  to see details.

CMIO

Relationship

The vendor is very receptive, and they are also realistic at the same time as to what can and can't...

Jul 2020
 Helpful

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CMIO

Service and Support

There was nothing new or different that we did with Halo Health due to COVID-19; however, we did...

Jul 2020
 Helpful

 or  to see details.

CMIO

Future Outlook

Halo is most definitely part of our long-term plans. All of our affiliates or partners are strongly...

Jul 2020
 Helpful

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CMIO

Relationship

The vendor does their best to keep their promises. What is even better than that is that when the...

Jul 2020
 Helpful

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CMIO

Functionality and Upgrades

The billing component of Halo is one of the easiest aspects of the system. The system is very...

Jul 2020
 Helpful

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CMIO

Functionality and Upgrades

Halo does what the vendor says it will do. We haven't had any issues. We don't get false promises...

Jul 2020
 Helpful

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CMIO

Other Observations & Comments

We have to continuously make sure that we are running the latest version of the app if we are on an...

Jul 2020
 Helpful

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CMIO

Functionality and Upgrades

We went with Halo because of its ease of use. We looked at several platforms years ago, and Halo is...

Jul 2020
 Helpful

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CMIO

Other Observations & Comments

There is always room for improvement. The vendor is always looking for ways to improve the system,...

Jul 2020
 Helpful

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CMIO

Functionality and Upgrades

I would tell others that Halo is by far the best communications platform that we have seen,...

Jul 2020
 Helpful

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CMIO

Other Observations & Comments

I would tell the vendor to keep listening to their customers, keep soliciting feedback, and keep the...

Jul 2020
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CMIO

Relationship

The vendor is very proactive with outages and difficulties. I don't know whether that is because of...

Jul 2020
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CMIO

Interfacing and Integration

The system has been very helpful in supporting our integration goals. Our health system is big, and...

Jul 2020
 Helpful

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CMIO

Technology

The vendor is constantly evolving. They bounce ideas off us, and we bounce ideas off the vendor. The...

Jul 2020