HCTec HIT Implementation Leadership - Small Comments

 

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Manager

People and Knowledge

The staff was here to support us through COVID-19. We needed the staff, but the vendor didn't do...

Jul 2020
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Manager

People and Knowledge

Vendor executive involvement isn't applicable. I involve the executives when necessary, and they are...

Jul 2020
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Manager

People and Knowledge

I don't have any recommendations for the vendor at this time. I am 100% happy with the work of the...

Jul 2020
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Manager

Other Observations

The vendor is always are very receptive to us. We didn't give them a fair chance to see how they...

Jun 2020
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Manager

Project Results

Our project was highly complex. We have a lot of different practices, and different doctors wanted...

Jun 2020
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Manager

Sales and Contracting

We have built up a really good relationship, so I can be pretty transparent with my counterpart at...

Jun 2020
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Manager

People and Knowledge

Overall, the vendor has excellent consultants. We have had some analysts who were not so great, but...

Jun 2020
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Manager

Tools and Methodology

The vendor is highly strategic. We do a lot of the work together. I definitely know sometimes what...

Jun 2020
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Manager

People and Knowledge

The vendor knows what we are looking for, and they really want our best interests. So the vendor...

Jun 2020
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Director

ROI and Cost

HCTec does not nickel-and-dime. Every invoice crosses my desk, and the vendor is very detailed in...

Jan 2020
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Director

Relationship

HCTec does exceed expectations. The vendor provides very knowledgeable staff members after doing...

Jan 2020
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Director

People and Knowledge

We have a very good track record with HCTec and have used them for a number of different projects....

Jan 2020
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Director

People and Knowledge

HCTec's staff members are very involved, and they ensure that they are doing what we need them to...

Jan 2020
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Director

Tools and Methodology

HCTec has worked with us on multiple projects from start to finish. I hired them to build, test, and...

Oct 2019
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Director

Tools and Methodology

HCTec has done an amazing job. HCTec has been just as flexible as other vendors have been. HCTec is...

Oct 2019
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Director

Relationship

HCTec focuses on customer service. They are really good at building relationships. HCTec's...

Oct 2019
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Director

Other Observations

The pain point was that the system was difficult to build. I don't know that HCTec could have done...

Oct 2019
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VP/Other Executive

People and Knowledge

HCTec has done staff augmentations. They have been really exceptional, and that is why we use them....

Jul 2019
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Director

People and Knowledge

Our account manager has been great. Candidates are immediately proposed. When we look at other...

Jun 2019
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Director

People and Knowledge

HCTec's project managers have been very high caliber. The project managers are our partners in the...

Jun 2019
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Director

Tools and Methodology

The recruiters are very responsive. The recruiters look at high-quality candidates, and we don't...

Jun 2019
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Manager

ROI and Cost

HCTec is pretty fair when it comes to their price. They charge me only for hours and expenses, and...

May 2019
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Manager

Other Observations

HCTec is fine. I don’t know whether they exceeded my expectations. I don’t want to say that I am...

May 2019
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Manager

Tools and Methodology

I am a little mad at HCTec right now. They sent me a candidate at a high rate, but we already have...

May 2019
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Manager

Tools and Methodology

HCTec is pretty savvy, and I guess they are pretty strategic. They are timely and turn the...

May 2019
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Manager

People and Knowledge

I have a good working relationship with my account executive, who is acceptable and easy to work...

May 2019
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Director

Tools and Methodology

Every single one of HCTec builders is excellent. I believe that there is a collaborative approach...

May 2019
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Director

Tools and Methodology

If I ever needed to replace somebody, HCTec got the replacement done quickly.

May 2019
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Director

Relationship

HCTec's leaders are on-site for go-lives, even small go-lives. That means that they take every...

May 2019
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CMIO

Other Observations

We were super satisfied with HCTec. I am really picky about vendors. There have been bumps along the...

Dec 2017
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CMIO

People and Knowledge

HCTec provided a project manager for us. We could not find a decent project manager internally for...

Dec 2017
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CMIO

People and Knowledge

We needed people to fill in the blanks for our implementation. We tapped all of our IT staff but...

Dec 2017
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CMIO

Project Results

We went live on time, under budget, and with relatively high local satisfaction. In the end, HCTec...

Dec 2017
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VP/Other Executive

Relationship

I think HCTec brings in the right resources for the task. But I think the good thing is they are...

Nov 2017
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