Tell us about you
Work Email required
Organization required
First Name required
Last Name required
Job Title required
Phone required (###) ###-####, or int ######...
City required
State/Province required
Tell us about your organization
Looks like we’re already familiar with you!
Please press next to continue with the survey.
Looks like we’re already familiar with you!
According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.
If you are trying to access KLAS research data and reports, an email has been sent to with a link to login.
If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.
Membership Commitment
In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.
By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
Thank You! Your information was submitted successfully!
Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Thank You! Your information was submitted successfully!
Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.
If you have any further questions please contact info@klasresearch.com or 1-801-226-5120.
Surprise! Looks like we already have an account for you.
An email has been sent to blah@blah.com with a link to login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Lumanent Comments
Filtered view: All
Subject Expert
Commentary Summary
Want to see full details?
User Commentary
Physician
We are frequently in communication with Health Fidelity. They are very attentive. I can pick up the...
Login or Create an Account to see details.
Physician
I like the quality of the NLP. Lumanent is able to distinguish between true and false suggestions....
Login or Create an Account to see details.
Physician
I would like to see improved preencounter functionality; I want to have a better ability to use...
Login or Create an Account to see details.
VP/Other Executive
The biggest gap that Health Fidelity has is they don’t have as much experience in the ambulatory...
Login or Create an Account to see details.
VP/Other Executive
The payers all come, and until we can show them that we can outperform what they are doing, we don’t...
Login or Create an Account to see details.
VP/Other Executive
Working with a really innovative and creative company is important. My team and I spend a lot more...
Login or Create an Account to see details.
VP/Other Executive
Health Fidelity sure tries and intends to keep all their promises. They are growing. Health...
Login or Create an Account to see details.
VP/Other Executive
We needed something that was Best In KLAS for claims analytics and NLP, and Health Fidelity...
Login or Create an Account to see details.
VP/Other Executive
Unlike many of the other tools out there, Health Fidelity’s tool does a thorough job of identifying...
Login or Create an Account to see details.
VP/Other Executive
Health Fidelity is able to help us document more accurately when setting up the visit, so...
Login or Create an Account to see details.
Manager
I have issues and concerns with Health Fidelity’s dashboard. The dashboard that they present...
Login or Create an Account to see details.
Manager
We can do redactions with Lumanent, but how they work seems to be a tad complicated. I cannot seem...
Login or Create an Account to see details.
Manager
Health Fidelity overpromises. They say that they are working on something and present it to us. Then...
Login or Create an Account to see details.
Manager
Health Fidelity does well with the information and training. They answer questions quickly. Any time...
Login or Create an Account to see details.
Director
The system does a good job of deciphering nuances. We have definitely seen some issues, but it is...
Login or Create an Account to see details.
Director
I would buy the system again. We have problems, but they have done enough that we would still work...
Login or Create an Account to see details.
Director
Health Fidelity has kept most of their promises. Sometimes we have to really hound them to keep...
Login or Create an Account to see details.
Director
Health Fidelity's fees are pretty standard. They charge a per-member fee, and that is a nice payment...
Login or Create an Account to see details.
Director
There are some things in the system that worked really well and others where Health Fidelity didn’t...
Login or Create an Account to see details.
Director
Health Fidelity's training has been great. I haven’t seen any issues. There could be more of it, but...
Login or Create an Account to see details.
Director
There is quite a bit that we want that Health Fidelity doesn’t provide yet. There are things they...
Login or Create an Account to see details.
Director
Health Fidelity's service being proactive is probably the biggest trouble spot. We have to alert...
Login or Create an Account to see details.
Director
We do have a vendor executive who is fairly involved, but the challenge is in how certain issues are...
Login or Create an Account to see details.
Director
We have great outcomes with this system. From an ROI standpoint, it has been fabulous. We have seen...
Login or Create an Account to see details.
Director
I would definitely recommend the vendor, with a couple of caveats. I am hoping that Health Fidelity...
Login or Create an Account to see details.
Director
We use Health Fidelity for risk adjustment. There are many times that risk adjustment lives in...
Login or Create an Account to see details.
Manager
The vendor doesn’t keep all of their promises. We have been asking for years for more changes and...
Login or Create an Account to see details.
Manager
With the fee schedule we have set up with the vendor, we haven’t come across any additional costs or...
Login or Create an Account to see details.
Manager
When we load the PDF images to the system, they are done through the software, and it prompts codes...
Login or Create an Account to see details.
Manager
The vendor's initial and ongoing training was good. The new associates that have come on board over...
Login or Create an Account to see details.
Preferences