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Healthgrades CRM (Predict)
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KLAS Research Director - Adam Cherrington
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Adam Cherrington

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adam.cherrington@klasresearch.com

801-404-5273

 
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User Commentary

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Director

Healthgrades is not cheap, but we don't get nickel-and-dimed. They do a good job of taking...

Nov 2020
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Director

The training is solid. Healthgrades has a dedicated trainer who we work with whenever we launch a...

Nov 2020
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Director

We have had really good results from an ROI perspective and from a lead-generation perspective. So...

Nov 2020
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Director

I would not say the solution is easy to use. It definitely takes some time to grasp. The system...

Nov 2020
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Director

There are a couple of things that I would factor in from a forecasting perspective. One of those...

Nov 2020
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Director

The vendor has not avoided charging for every little thing. When we have had issues, we have...

Oct 2020
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Director

There are elements to the software and its development that are good, but the bugs that have never...

Oct 2020
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Director

One of the vendor's representatives met with us and took copious notes. That person promised to take...

Oct 2020
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Director

The vendor doesn't do anything until we let them know there is an issue, and the process is still...

Oct 2020
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Director

The vendor overpromises and underdelivers. We have asked the vendor for some research, and I don't...

Oct 2020
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Director

Interoperability doesn't really exist in the system. Interoperability is a key component of a...

Oct 2020
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Director

The vendor hasn't done anything to support us during the COVID-19 crisis. We haven't necessarily...

Oct 2020
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Director

We contracted with the vendor to help design and develop our website, but things aren't going very...

Oct 2020
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VP/Other Executive

Evariant was bought out by Healthgrades. We have struggled with them. They weren't able to deliver...

Sep 2020
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Manager

The web platform provides a good user experience. People come to our site, and the tools are...

Sep 2020
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Manager

We were an Influence Health client. Healthgrades bought Influence Health, and the transition has...

Sep 2020
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Manager

We have struggled with the transition from Influence Health to Healthgrades. We had a huge event...

Sep 2020
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Manager

Healthgrades has been really responsive during the COVID-19 crisis. They helped us modify our...

Sep 2020
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Manager

Healthgrades keeps their promises in some areas but not in others. They deliver really well on...

Sep 2020
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Manager

Influence Health charged for every little thing, but Healthgrades does not. They charge us for some...

Sep 2020
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Manager

The event module is not easy to use. The level of training the frontline people have to go through...

Sep 2020
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