Essette CM
Filtered view: All

Subject Expert
Joe VanDeGraaff
Research Director
KLAS Research Director - Joe VanDeGraaff
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by
VP/Other Executive

I really like HMS Holdings Corp. They have great teams for sales and implementations. The vendor has...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Like most vendors, HMS Holdings Corp charges for everything. However, for something that might be a...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Our implementation went great. We beat our timeline. The vendor was very responsive and helped us...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

I would like the vendor to clean up a couple of things in Essette CM. Some of those things are on...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

HMS Holdings Corp is responsive, and I like working with them. I have had very good success with...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Sometimes we have to call HMS Holdings Corp about issues, but that hasn't happened with anything...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We like Essette CM because we were able to customize it for our business a bit. But HMS Holdings...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

To upgrade to another version of Essette CM, we would need to do a complete reimplementation of...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Essette CM has some good configuration options. The system has some limitations, and it is missing...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

COO

I wouldn't say that HMS Holdings Corp nickel-and-dimes us. Sometimes, we have a healthy discussion...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

COO

We had to do a lot of clicks in the old version of the system with the way that it was built. Now...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

COO

There are some gaps in the system's interoperability. Those are the areas where the vendor sometimes...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

COO

I was super frustrated with the old tool that we were using, and it was Best in KLAS for case...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Essette CM allows us to track everything with members. We actually have an API connection with...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

COO

We are loving the system, and we want to expand, but it is just costly. I don’t think we get...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
Related Articles